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The Housing Specialist will provide specialized and technical office support, ensuring the smooth operation of departmental processes. Ideal candidates will have a background in Housing, Affordable Housing, Tax Credits, HUD, etc.
Job Responsibility:
Perform complex and technical office support tasks requiring independent judgment and specialized knowledge
Gather and compile information from various sources to complete forms and prepare detailed reports
Provide accurate information to the public, interpreting policies and procedures as needed
Organize, maintain, and streamline departmental files for efficient access and use
Draft and edit correspondence, reports, and specialized documents using various software programs
Review materials for accuracy, completeness, and compliance with organizational policies
Enter and retrieve data in computer systems, ensuring the accuracy of reports and making necessary corrections
Manage administrative details such as purchase requisitions, equipment maintenance, and scheduling meetings
Train team members on work procedures or oversee tasks on a project basis
Respond to and handle inbound and outbound calls, ensuring effective communication and resolution
Requirements:
Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
Strong skills in data entry and email correspondence
Ability to handle inbound and outbound calls with professionalism
Exceptional organizational and prioritization abilities
Knowledge of business arithmetic, including percentages and decimals
Excellent written and verbal communication skills, with attention to detail
Ability to use sound judgment and initiative within established guidelines