Housing specialist

• Perform complex and technical office support tasks requiring independent judgment and specialized knowledge
• Gather and compile information from various sources to complete forms and prepare detailed reports
• Provide accurate information to the public, interpreting policies and procedures as needed
• Organize, maintain, and streamline departmental files for efficient access and use
• Draft and edit correspondence, reports, and specialized documents using various software programs
• Review materials for accuracy, completeness, and compliance with organizational policies
• Enter and retrieve data in computer systems, ensuring the accuracy of reports and making necessary corrections
• Manage administrative details such as purchase requisitions, equipment maintenance, and scheduling meetings
• Train team members on work procedures or oversee tasks on a project basis
• Respond to and handle inbound and outbound calls, ensuring effective communication and resolution

• Minimum of 5 years of experience in administrative support or a related role
• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
• Strong skills in data entry and email correspondence
• Ability to handle inbound and outbound calls with professionalism
• Exceptional organizational and prioritization abilities
• Knowledge of business arithmetic, including percentages and decimals
• Excellent written and verbal communication skills, with attention to detail
• Ability to use sound judgment and initiative within established guidelines

Background in Housing, Affordable Housing, Tax Credits, HUD

• Medical, vision, dental, and life and disability insurance
• 401(k) plan
• Free online training