Housing Solutions Officer Job at Vox Consultants (South West London)

Front of House Officer

Temporary Front of House Officer position in the Education Sector providing exce...

Location

United Kingdom , Bradford

Salary:

13.00 - 13.50 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a customer-facing role
Strong communication and interpersonal skills
Confident in using Microsoft Office and CRM systems
Highly organised with excellent attention to detail
Capable of following processes and working both independently and as part of a team
Proactive, solution-oriented, and adaptable to changing priorities
Committed to confidentiality, equality, and safeguarding practises
DBS required

Job Responsibility

Be the First Point of Contact: Greet students, staff, and visitors with a warm welcome
Handle Enquiries: Assist with inquiries via face-to-face interactions, phone calls, emails, web chat, and social media
Support Student Applications: Help students navigate the application and enrolment processes with accurate data entry
ID Management: Issue ID cards and manage visitor logs with precision
Financial Guidance: Provide information on fees and signpost available financial support services
Record Maintenance: Keep GDPR-compliant records and contribute to team KPIs
Collaborate for Success: Work alongside internal departments to ensure a seamless student experience

Fulltime

Executive Support Officer

We are seeking a proactive and professional Executive Support Officer to provide...

Location

United Kingdom , West London

Salary:

31.00 GBP / Hour

Vox Consultants

Expiration Date

Until further notice

Requirements

Proven experience supporting senior executives, ideally in housing, public sector, or a fast-paced professional environment
Excellent organisational and time management skills, with the ability to prioritise effectively
Strong written and verbal communication skills
Ability to exercise discretion and maintain confidentiality
A proactive, adaptable, and solution-focused approach

Job Responsibility

Provide confidential and professional daily support to the Director of Housing
Serve as the first point of contact, managing communications with a wide range of stakeholders
Ensure smooth operation of the Housing DMT office, applying agreed systems, processes, and protocols
Manage the Director’s inbox, triaging and assessing enquiries efficiently
Draft responses on behalf of the Director, commission work from senior managers, and ensure timely completion
Act independently where required to support the Director’s priorities

Fulltime

Loan Officer

We are looking for an experienced Loan Officer to join our team in Worcester, Ma...

Location

United States , Worcester

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Finance, Business, Real Estate, or a related field
Minimum of 3 years of experience in loan origination, underwriting, or administration, preferably in affordable housing or community development
Expertise in construction financing, bridge loans, and developer project structures
Strong familiarity with compliance standards and risk management practices
Exceptional analytical skills with the ability to assess financial data and negotiate terms effectively
Excellent communication and interpersonal skills for building client relationships
Knowledge of Community Development Block Grant (CDBG) programs and mortgage loan origination processes
Licensed Loan Officer certification is highly preferred

Job Responsibility

Assess and evaluate loan applications for bridge financing, construction loans, and developer projects
Conduct thorough financial analyses, risk evaluations, and collateral assessments to make informed lending decisions
Build strong relationships with clients, including developers, nonprofit organizations, and contractors, to structure financial solutions
Provide clients with expert guidance on loan products, compliance requirements, and financing options
Monitor the progress of construction projects and oversee disbursement schedules to ensure alignment with loan agreements
Identify potential risks in development projects and collaborate with the compliance team to mitigate them effectively
Ensure all loan agreements adhere to regulatory standards and organizational policies
Maintain accurate documentation of loan files and prepare detailed reports for internal and external stakeholders
Collaborate with cross-functional teams to support high-value transactions and ensure project success

What we offer

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan

Fulltime

Operations Supervisor

The Operations Supervisor is responsible for overseeing the administrative and o...

Location

United States , Los Angeles

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a related field (e.g., Higher Education, Student Affairs, Business Administration, or similar), or equivalent combination of education and experience
Minimum of three (3) years of progressively responsible experience in administrative operations or office management
Prior experience in housing, residential services, student services, or a comparable service-oriented environment preferred
Strong organizational, time management, and problem-solving skills
Excellent written and verbal communication skills
Demonstrated ability to handle sensitive information with discretion
Commitment to professionalism, accountability, ethical conduct, and inclusive practices

Job Responsibility

Oversee daily administrative operations of the housing office, including office logistics, scheduling, and workflow coordination
Ensure the office environment is organized, professional, and welcoming
Manage office supplies, equipment procurement, inventory tracking, and maintenance coordination
Provide administrative and operational support to senior leadership and housing staff
Coordinate meetings, calendars, and office logistics
Maintain accurate, organized records related to housing operations, staff, and departmental activities
Serve as a primary point of contact for students, parents, and visitors
Respond to inquiries, concerns, and issues in a timely, professional, and solution-oriented manner
Ensure a consistent, high standard of customer service across all interactions
Support recruitment and onboarding of full-time staff, student staff, and temporary personnel

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

New

Housing and benefits officer

This is a specialist role that works closely with homelessness, and officers wor...

Location

United Kingdom , London

Salary:

17.00 - 30.00 GBP / Hour

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Previous experience working in a similar role, preferably within housing options, homelessness prevention, or social housing
Knowledge of housing legislation, policies, and procedures, including the Homelessness Reduction Act, the Children Act, the Care Act, and the Welfare Reform Act
Knowledge of relevant services and benefits to best support applicants experiencing housing problems and at risk of homelessness
Excellent communication skills, both verbal and written, with the ability to communicate complex information in a clear and accessible manner
Good organisational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlines
Educated in a relevant area of study at NVQ Level 4 or equivalent
Experience providing an effective service to members of the public
Experience working alongside vulnerable customers
Substantial practical experience of Housing Benefit/Council Tax Benefit/Support assessment work in a back-office environment
Experience of using a PC to update records and extract information

Job Responsibility

Providing advice, assistance, and support to individuals and families seeking housing solutions, and actively working to reduce homelessness in the community
To contribute to the provision of high performing customer centred financial assessment service
Build relationships with those at risk within the community, support them and offer realistic housing options advice to prevent homelessness
Develop, update review, and implement Personalised Housing Plans for customers
Assess Housing Needs: Conduct thorough assessments of individuals and families to determine their housing needs and eligibility for different housing options
Responsibility for undertaking any revision to entitlement/contribution for Housing Benefit, Council Tax Support including more complex calculations in respect of self-employed, students, etc
Make decisions on and implement Housing Benefit/Council Tax Support backdating requests
Liaise with external partners, including local authorities, housing associations, support agencies, to facilitate housing solutions and ensure effective service delivery
Work with Finance and Housing and External Partners including the Department for Work and Pensions and where appropriate the Business Transformation Partner to ensure delivery and performance targets are met
Develop working relationships with colleagues, as well as key partners including statutory services, local landlords, and other housing organisations

What we offer

Accrued Holiday Pay (on top of hourly rate)

Fulltime

New