Housing Solutions Officer Job at Vox Consultants (West London)

Front of House Officer

Temporary Front of House Officer position in the Education Sector providing exce...

Location

United Kingdom , Bradford

Salary:

13.00 - 13.50 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a customer-facing role
Strong communication and interpersonal skills
Confident in using Microsoft Office and CRM systems
Highly organised with excellent attention to detail
Capable of following processes and working both independently and as part of a team
Proactive, solution-oriented, and adaptable to changing priorities
Committed to confidentiality, equality, and safeguarding practises
DBS required

Job Responsibility

Be the First Point of Contact: Greet students, staff, and visitors with a warm welcome
Handle Enquiries: Assist with inquiries via face-to-face interactions, phone calls, emails, web chat, and social media
Support Student Applications: Help students navigate the application and enrolment processes with accurate data entry
ID Management: Issue ID cards and manage visitor logs with precision
Financial Guidance: Provide information on fees and signpost available financial support services
Record Maintenance: Keep GDPR-compliant records and contribute to team KPIs
Collaborate for Success: Work alongside internal departments to ensure a seamless student experience

Fulltime

Executive Support Officer

We are seeking a proactive and professional Executive Support Officer to provide...

Location

United Kingdom , West London

Salary:

31.00 GBP / Hour

Vox Consultants

Expiration Date

Until further notice

Requirements

Proven experience supporting senior executives, ideally in housing, public sector, or a fast-paced professional environment
Excellent organisational and time management skills, with the ability to prioritise effectively
Strong written and verbal communication skills
Ability to exercise discretion and maintain confidentiality
A proactive, adaptable, and solution-focused approach

Job Responsibility

Provide confidential and professional daily support to the Director of Housing
Serve as the first point of contact, managing communications with a wide range of stakeholders
Ensure smooth operation of the Housing DMT office, applying agreed systems, processes, and protocols
Manage the Director’s inbox, triaging and assessing enquiries efficiently
Draft responses on behalf of the Director, commission work from senior managers, and ensure timely completion
Act independently where required to support the Director’s priorities

Fulltime

Housing Solutions Officer

An exciting opportunity has arisen for a Housing Solutions Officer based in Sout...

Location

United Kingdom , South West London

Salary:

26.56 GBP / Hour

Vox Consultants

Expiration Date

Until further notice

Requirements

MUST HAVE recent experience as a Housing Solutions Officer within a UK local authority/housing options service
Strong, current knowledge of HRA 2017, Housing Act 1996 Part VII, Homelessness Code of Guidance, Domestic Abuse Act 2021, and interfaces with the Care Act/Children Act
Proven track record drafting robust s184 decisions and PHPs
Confident with suitability, local connection, intentionality and priority need assessments

Job Responsibility

Assess & decide homelessness applications under Part VII Housing Act 1996 and the Homelessness Reduction Act 2017: s189A assessments, Personalised Housing Plans (PHPs) and s184 decisions with clear reasoning
Prevent & relieve homelessness: landlord negotiation, PRS access, mediation, DHP signposting, Sanctuary Scheme, and multi-agency interventions
Case management across prevention/relief/main duty stages (s195, s189B, s193), maintaining accurate records, evidence, and audit trails to KPI/SLA standards
Temporary accommodation (TA): arrange placements, conduct suitability checks, manage move-on plans and PRSO/PRSO suitability reviews
Complaints & legal: contribute to s202 reviews, prepare bundles, respond to pre-action, and apply the Code of Guidance consistently
Safeguarding & partnerships: work with children’s/adults’ services, VAWG/refuge providers, health, probation and voluntary sector partners
Data & performance: update systems (e.g., Jigsaw/Locata/Northgate/iWorld/Civica), support P1E/DELTA returns, and drive TA reductions

Fulltime

Loan Officer

We are looking for an experienced Loan Officer to join our team in Worcester, Ma...

Location

United States , Worcester

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Finance, Business, Real Estate, or a related field
Minimum of 3 years of experience in loan origination, underwriting, or administration, preferably in affordable housing or community development
Expertise in construction financing, bridge loans, and developer project structures
Strong familiarity with compliance standards and risk management practices
Exceptional analytical skills with the ability to assess financial data and negotiate terms effectively
Excellent communication and interpersonal skills for building client relationships
Knowledge of Community Development Block Grant (CDBG) programs and mortgage loan origination processes
Licensed Loan Officer certification is highly preferred

Job Responsibility

Assess and evaluate loan applications for bridge financing, construction loans, and developer projects
Conduct thorough financial analyses, risk evaluations, and collateral assessments to make informed lending decisions
Build strong relationships with clients, including developers, nonprofit organizations, and contractors, to structure financial solutions
Provide clients with expert guidance on loan products, compliance requirements, and financing options
Monitor the progress of construction projects and oversee disbursement schedules to ensure alignment with loan agreements
Identify potential risks in development projects and collaborate with the compliance team to mitigate them effectively
Ensure all loan agreements adhere to regulatory standards and organizational policies
Maintain accurate documentation of loan files and prepare detailed reports for internal and external stakeholders
Collaborate with cross-functional teams to support high-value transactions and ensure project success

What we offer

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan

Fulltime

Operations Supervisor

The Operations Supervisor is responsible for overseeing the administrative and o...

Location

United States , Los Angeles

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a related field (e.g., Higher Education, Student Affairs, Business Administration, or similar), or equivalent combination of education and experience
Minimum of three (3) years of progressively responsible experience in administrative operations or office management
Prior experience in housing, residential services, student services, or a comparable service-oriented environment preferred
Strong organizational, time management, and problem-solving skills
Excellent written and verbal communication skills
Demonstrated ability to handle sensitive information with discretion
Commitment to professionalism, accountability, ethical conduct, and inclusive practices

Job Responsibility

Oversee daily administrative operations of the housing office, including office logistics, scheduling, and workflow coordination
Ensure the office environment is organized, professional, and welcoming
Manage office supplies, equipment procurement, inventory tracking, and maintenance coordination
Provide administrative and operational support to senior leadership and housing staff
Coordinate meetings, calendars, and office logistics
Maintain accurate, organized records related to housing operations, staff, and departmental activities
Serve as a primary point of contact for students, parents, and visitors
Respond to inquiries, concerns, and issues in a timely, professional, and solution-oriented manner
Ensure a consistent, high standard of customer service across all interactions
Support recruitment and onboarding of full-time staff, student staff, and temporary personnel

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Housing and benefits officer

This is a specialist role that works closely with homelessness, and officers wor...

Location

United Kingdom , London

Salary:

17.00 - 30.00 GBP / Hour

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Previous experience working in a similar role, preferably within housing options, homelessness prevention, or social housing
Knowledge of housing legislation, policies, and procedures, including the Homelessness Reduction Act, the Children Act, the Care Act, and the Welfare Reform Act
Knowledge of relevant services and benefits to best support applicants experiencing housing problems and at risk of homelessness
Excellent communication skills, both verbal and written, with the ability to communicate complex information in a clear and accessible manner
Good organisational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlines
Educated in a relevant area of study at NVQ Level 4 or equivalent
Experience providing an effective service to members of the public
Experience working alongside vulnerable customers
Substantial practical experience of Housing Benefit/Council Tax Benefit/Support assessment work in a back-office environment
Experience of using a PC to update records and extract information

Job Responsibility

Providing advice, assistance, and support to individuals and families seeking housing solutions, and actively working to reduce homelessness in the community
To contribute to the provision of high performing customer centred financial assessment service
Build relationships with those at risk within the community, support them and offer realistic housing options advice to prevent homelessness
Develop, update review, and implement Personalised Housing Plans for customers
Assess Housing Needs: Conduct thorough assessments of individuals and families to determine their housing needs and eligibility for different housing options
Responsibility for undertaking any revision to entitlement/contribution for Housing Benefit, Council Tax Support including more complex calculations in respect of self-employed, students, etc
Make decisions on and implement Housing Benefit/Council Tax Support backdating requests
Liaise with external partners, including local authorities, housing associations, support agencies, to facilitate housing solutions and ensure effective service delivery
Work with Finance and Housing and External Partners including the Department for Work and Pensions and where appropriate the Business Transformation Partner to ensure delivery and performance targets are met
Develop working relationships with colleagues, as well as key partners including statutory services, local landlords, and other housing organisations

What we offer

Accrued Holiday Pay (on top of hourly rate)

Fulltime

Housing Solutions Officer

Are you passionate about preventing homelessness and supporting residents to sec...

Location

United Kingdom , London

Salary:

23.07 GBP / Hour ▼

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Experience in homelessness prevention or housing advice roles
Strong knowledge of housing legislation and policy
Sound judgement
Excellent communication skills
Ability to work independently and collaboratively in a fast-paced environment

Job Responsibility

Assess homelessness applications and issue timely, lawful decisions
Provide high-quality housing advice and prevention options tailored to individual needs
Coordinate support with internal teams and external partners to secure suitable housing outcomes
Maintain detailed case records and ensure performance targets are consistently met
Uphold safeguarding and equality standards in all aspects of work

Fulltime

New

Specialist Housing Officer

Role Purpose: We are recruiting for a Specialist Housing Officer to deliver an e...

Location

United Kingdom , West London

Salary:

28.00 GBP / Hour

Vox Consultants

Expiration Date

Until further notice

Requirements

Strong understanding of enhanced housing management and commitment to continuous improvement
Experience working as a Sheltered Housing Officer within a local authority or housing association
Knowledge of housing legislation and regulatory frameworks
Proven experience in a customer-facing role, supporting older and vulnerable residents
Ability to handle sensitive situations with empathy and professionalism
Must hold a valid Enhanced DBS (essential)

Job Responsibility

Deliver a comprehensive enhanced housing management service, supporting residents to sustain their tenancies
Work within a specialist team focused on older and vulnerable customers, driving continuous service improvement
Ensure all work is carried out in line with council policies, procedures, and best practice guidelines
Conduct regular inspections of sheltered housing schemes, ensuring communal areas are safe, clean, and well maintained
Ensure resident needs are considered in planned maintenance programmes
Report and monitor household repairs, particularly supporting residents who may need additional assistance
Coordinate and deploy support services such as a handyperson service to provide tailored, accessible solutions
Work collaboratively with internal teams, contractors, and external partners to deliver joined-up services

Fulltime

Housing Solutions Officer

Vox Consultants

Location:
United Kingdom , West London

Category:
Public Sector

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 26, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Location:United Kingdom , West London

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Additional Information:

Job Posted:March 26, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Job Posted:
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