Housing Services Specialist

• Assisting ABHNJ/Aetna Assure Premier Plus (HMO D-SNP) members in identifying, securing, and maintaining community-based housing
• Make timely referrals to in-network Pre-tenancy and Tenancy Sustaining Services providers
• Support the development of the housing components of the member’s MCO care plan, including setting measurable housing goals
• Maintaining active listing of NJ housing resources including but not limited to HUD subsidized housing, all Department of Community Affairs (DCA), New Jersey Housing and Mortgage Finance Agency (NJ HMFA) housing program voucher programs, public housing authorities, realtors, and online housing locator resources
• Maintain regular contact with housing providers to ensure service quality and address any issues
• Monitor provider performance and member satisfaction, escalating concerns to the Housing Services Manager
• Participate in quarterly reporting and quality improvement initiatives as required by state officials
• Stay current on housing resources, eligibility criteria, and regulatory updates

• At least three (3) years full-time experience in assisting vulnerable populations such as MLTSS, elderly, people with disabilities and homeless to secure accessible, affordable housing
• Familiarity with NJ public and private housing resources and stakeholders, including but not limited to HUD subsidized housing, Department of Community Affairs (DCA), New Jersey Housing and Mortgage Finance Agency (NJ HMFA) housing program voucher programs, public housing authorities, realtors, and online housing locator resources
• Strong analytical and communication skills (written and verbal)
• Excellent organization and time management skills
• Must possess reliable transportation and be willing and able to travel up to 20% of the time
• Bachelor’s degree in social work, public health, human services, or a related field
• equivalent experience may be considered

Social Work experience - specifically working in housing

• Affordable medical plan options
• 401(k) plan (including matching company contributions)
• Employee stock purchase plan
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility