Housing Services Specialist, CVS Health

CVS Health

Location:
United States, Work at Home

Category:
Health and Beauty

Contract Type:
Employment contract

Salary:

50188.00 - 122400.00 USD / Year

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Job Description:

The Housing Services Specialist – Managed Long-Term Services and Supports is a full-time position, solely dedicated to the New Jersey market. They are responsible for ensuring coordination of Housing Services with all other benefits and services provided to all ABHNJ (Aetna Better Health New Jersey)/Aetna Assure Premier Plus (HMO D-SNP - Health Maintenance Organization Dual Eligible Special Needs Plan) members.

Job Responsibility:

Assist ABHNJ MLTSS members in identifying, securing, and maintaining community-based housing
Make timely referrals to in-network pre-tenancy and Tenancy Sustaining Services housing providers
Support the development of the housing components of the members' MCO care plan, including setting measurable housing goals
Build and foster relationships with Housing Providers, including contractors for Home Modifications and Remediations
Maintain active listing of New Jersey housing resources
Maintain regular contact with housing providers to ensure service quality and address any issues
Monitor provider performance and member satisfaction, escalating concerns to the Housing Services Manager
Participate in quarterly reporting and quality improvement initiatives as required by state officials
Stay current on housing resources, eligibility criteria, and regulatory updates
Support Housing and Social Impact team's special projects as needed

Requirements:

3+ years of experience in assisting vulnerable populations such as MLTSS, elderly, people with disabilities, and homeless to secure accessible & affordable housing
3+ years of experience with NJ public and private housing resources and stakeholders, including a familiarity with HUD subsidized housing, Department of Community Affairs (DCA), New Jersey Housing and Mortgage Finance Agency (NJ HMFA) housing program voucher programs, public housing authorities, realtors, and online housing locator resources
3+ years of experience in health care
Must reside in New Jersey
Must possess reliable transportation and be willing and able to travel up to 40% of the time within New Jersey
High school diploma or GED

Nice to have:

Strong analytical and communication skills (written and verbal)
Excellent organization and time management skills
Detail-oriented nature
Strong relationship building skills
Previous experience utilizing Microsoft Excel
Bachelor's degree in social work, public health, human services, or a related field

What we offer:

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access
Mileage reimbursement for travel

Additional Information:

Job Posted:
October 28, 2025

Expiration:
November 03, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Housing Services Specialist