CrawlJobs Logo
360 Resourcing Solutions Logo 360 Resourcing Solutions · Real Estate

Housing Scheme Officer

United Kingdom, Chichester 29000.00 GBP / Year · Job Posted May 04, 2026
Apply Position
Job Link Share

Job Description

We are seeking a proactive and compassionate Housing Scheme Officer (Later Living) to join our Specialist Housing team, supporting older adults living within Hyde’s later living schemes. This is a rewarding role at the heart of our communities, ensuring residents live in safe, well-managed, and supportive environments that promote independence, dignity, and wellbeing. You will be the trusted on-site presence across our schemes, combining housing management expertise with a strong customer focus to deliver high-quality services and positive outcomes for our customers.

Job Responsibility

  • Undertake regular inspections of communal areas, identifying repairs, hazards, and maintenance requirements to ensure safe, well-maintained environments
  • Manage lettings processes including viewings, sign-ups, tenancy onboarding, and customer inductions, ensuring a smooth customer journey
  • Act as first point of contact for tenancy management issues, including ASB, neighbour disputes, and service enquiries, escalating where necessary
  • Build strong, trusted relationships with residents through proactive wellbeing visits, engagement, and ongoing communication
  • Coordinate communal services such as cleaning, repairs, grounds maintenance, and contractor activity, ensuring high service standards
  • Lead resident engagement, wellbeing initiatives, and community activities, promoting independence, inclusion, and digital access
  • Carry out statutory health & safety, fire safety, and compliance checks, ensuring accurate records, contractor performance, and policy adherence

Requirements

  • Proactive and compassionate approach
  • Housing management expertise
  • Strong customer focus
  • Ability to conduct inspections and identify repairs/maintenance
  • Experience with lettings processes (viewings, sign-ups, tenancy onboarding)
  • Ability to manage tenancy issues (ASB, disputes, service enquiries)
  • Strong relationship-building skills
  • Ability to coordinate communal services
  • Experience leading resident engagement and wellbeing initiatives
  • Knowledge of health & safety, fire safety, and compliance checks
  • Basic DBS check (successful candidate will undergo)
  • Completion of an online psychometric assessment prior to interview

What we offer

  • Excellent pension
  • Generous holiday allowance
  • Life assurance
  • Flexible benefits platform
  • Career development & learning support
  • Volunteering days
360 Resourcing Solutions - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Housing Scheme Officer

8 matching positions

Housing Scheme Officer

Housing Scheme Officer - Later Living Chichester Up to £29,000 Would you like to...
Location
Location
United Kingdom , Chichester
Salary
Salary:
29000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proactive and compassionate
  • Housing management expertise
  • Strong customer focus
Job Responsibility
Job Responsibility
  • Undertake regular inspections of communal areas
  • Manage lettings processes including viewings, sign-ups, tenancy onboarding, and customer inductions
  • Act as first point of contact for tenancy management issues
  • Build strong, trusted relationships with residents through proactive wellbeing visits
  • Coordinate communal services such as cleaning, repairs, grounds maintenance, and contractor activity
  • Lead resident engagement, wellbeing initiatives, and community activities
  • Carry out statutory health & safety, fire safety, and compliance checks
What we offer
What we offer
  • Excellent pension
  • Generous holiday allowance
  • Life assurance
  • Flexible benefits platform
  • Career development & learning support
  • Volunteering days
  • Fulltime
Read More
Arrow Right

Housing Scheme Officer

We are seeking a proactive and compassionate Housing Scheme Officer (Later Livin...
Location
Location
United Kingdom , Chichester
Salary
Salary:
27000.00 - 30500.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proactive and compassionate
  • Experience in housing management or similar
  • Strong customer focus
  • Ability to carry out health & safety and compliance checks
  • Ability to build trusted relationships with residents
  • Must undergo a DBS check
Job Responsibility
Job Responsibility
  • Undertake regular inspections of communal areas
  • Manage lettings processes including viewings, sign-ups, tenancy onboarding
  • Act as first point of contact for tenancy management issues
  • Build strong, trusted relationships with residents through proactive wellbeing visits
  • Coordinate communal services such as cleaning, repairs, grounds maintenance
  • Lead resident engagement, wellbeing initiatives, and community activities
  • Carry out statutory health & safety, fire safety, and compliance checks
What we offer
What we offer
  • Excellent pension
  • Generous holiday allowance
  • Life assurance
  • Flexible benefits platform
  • Career development & learning support
  • Volunteering days
  • Parttime
Read More
Arrow Right

Housing Scheme Officer

We are seeking a proactive and compassionate Housing Scheme Officer (Later Livin...
Location
Location
United Kingdom , London
Salary
Salary:
29000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proactive and compassionate Housing Scheme Officer
  • housing management expertise
  • strong customer focus
  • will undergo a basic DBS check
  • complete an online psychometric assessment prior to interview
Job Responsibility
Job Responsibility
  • Undertake regular inspections of communal areas, identifying repairs, hazards, and maintenance requirements
  • Manage lettings processes including viewings, sign-ups, tenancy onboarding, and customer inductions
  • Act as first point of contact for tenancy management issues, including ASB, neighbour disputes, and service enquiries
  • Build strong, trusted relationships with residents through proactive wellbeing visits, engagement, and ongoing communication
  • Coordinate communal services such as cleaning, repairs, grounds maintenance, and contractor activity
  • Lead resident engagement, wellbeing initiatives, and community activities
  • Carry out statutory health & safety, fire safety, and compliance checks
What we offer
What we offer
  • Excellent pension
  • Generous holiday allowance
  • Life assurance
  • Flexible benefits platform
  • Career development & learning support
  • Volunteering days
  • Fulltime
Read More
Arrow Right

Scheme Housing Officer

We are currently recruiting for a Scheme Housing Officer to provide frontline ho...
Location
Location
United Kingdom , South East London
Salary
Salary:
21.50 GBP / Hour
voxconsultants.com Logo
Vox Consultants
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience within care, support, sheltered housing, or housing-related support services
  • Understanding of the diverse needs of older people
  • Strong communication skills (face-to-face, phone, email, written)
  • Full UK driving licence with access to a vehicle or ability to travel effectively via public transport
Job Responsibility
Job Responsibility
  • Deliver effective housing management and support services to older residents
  • Provide a visible presence across schemes to ensure safety and wellbeing
  • Manage tenancies in line with policies, procedures, and service standards
  • Support residents with housing-related issues and signpost to relevant services
  • Build strong partnerships with internal teams and external agencies
  • Handle customer feedback and complaints professionally
  • Ensure schemes are safe, compliant, and well maintained
  • Fulltime
Read More
Arrow Right

Housing Officer

We are seeking an experienced and compassionate Extra Care Scheme Housing Office...
Location
Location
United Kingdom , North West
Salary
Salary:
Not provided
vividresourcing.com Logo
Vivid Resourcing
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience within housing management, supported housing, or extra care housing
  • Knowledge of Housing Benefit, tenancy management, and safeguarding procedures
  • Experience managing rent arrears, ASB, and resident support cases
  • Strong communication and relationship-building skills
  • Ability to work independently and manage a varied caseload
  • Flexible, proactive, and resident-focused approach
  • Full UK driving licence and access to a vehicle (if required)
Job Responsibility
Job Responsibility
  • Manage tenancy sign-ups, tenancy sustainment, and resident onboarding
  • Conduct regular welfare and scheme visits to residents
  • Support residents with Housing Benefit and other tenancy-related matters
  • Monitor rent accounts and proactively manage arrears cases
  • Liaise with appointees, deputies, family members, and support agencies where appropriate
  • Respond to and escalate repair and maintenance issues
  • Manage Anti-Social Behaviour (ASB) cases in line with policies and procedures
  • Maintain a strong focus on safeguarding and resident wellbeing
  • Work closely with care providers, contractors, and partner agencies to deliver a high-quality service
  • Support void management processes, ensuring empty properties are ready to let quickly and efficiently
Read More
Arrow Right

Senior Supported Housing Officer

Are you experienced in social housing and mental health support, with the abilit...
Location
Location
United Kingdom , Croydon
Salary
Salary:
32404.74 - 33700.93 GBP / Year
socialvalueportal.com Logo
Social Value Portal Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in social housing
  • Experience in the mental health sector
  • GCSE English and Maths (or equivalent)
  • Strong working knowledge of welfare benefits linked to housing
  • Good IT skills, including Microsoft packages and client databases
  • Clear written and verbal communication skills
  • The ability to manage competing priorities and meet deadlines
  • Awareness of tenancy sustainment and current housing issues
  • Enhanced DBS clearance
  • Flexibility to work unsociable hours as part of the On-Call rota
Job Responsibility
Job Responsibility
  • Deliver an effective and client-focused housing support service
  • Support Housing Officers to set clear, measurable goals with clients
  • Complete regular audits of Inform, our client management database
  • Prepare reports on client matters and service delivery
  • Ensure properties are safe, well maintained and compliant with Health and Safety legislation
  • Record and report any breaches of policy, procedure or performance concerns
  • Oversee safeguarding practice in line with organisational policy
  • Provide supervision to Supported Housing Officers and Bank Workers
  • Oversee Relief Worker supervision and training
  • Provide cover across QVT schemes where required
What we offer
What we offer
  • Salary progression after successful probation
  • Full-time hours, 35 per week
  • Paid enhanced DBS check
  • Opportunity to take on leadership responsibility
  • Meaningful work within a respected specialist housing charity
  • Fulltime
Read More
Arrow Right

Supported Housing Officer

At MSV Housing we’re committed to making sure our customers have safe, high‑qual...
Location
Location
United Kingdom , Manchester
Salary
Salary:
34546.00 - 36745.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A good standard of education, including 5 GCSEs (or equivalent) at Grade C or above, with Maths and English
  • Experience working in supported housing or housing management, and confidence working with external agencies
  • Knowledge of housing benefit/Universal Credit and strong IT skills, including Microsoft Office
  • Understanding of the needs of vulnerable tenants, and the ability to manage landlord/tenant and support‑provider relationships
  • Strong customer‑service skills, including clear communication, effective listening, empathy, respect and accountability
  • Ability to manage a busy workload, meet deadlines, and remain resilient under pressure
  • Positive, flexible, creative and reflective approach, with a commitment to Equality, Diversity and Inclusion
  • Full driving licence and willingness to travel across the Northwest
Job Responsibility
Job Responsibility
  • Manage referrals and lettings by liaising with local authorities and referral agencies, allocating properties, onboarding new tenants, and ensuring rights and responsibilities are clearly explained
  • Monitor managing agents and scheme performance, carrying out regular inspections, ensuring compliance with health & safety, service‑level agreements, and MSV repair obligations, and escalating issues when required
  • Maximise income and minimise voids by controlling rent arrears, ensuring standing orders reflect annual rent increases, and letting empty properties within target timescales in line with MSV policy
  • Work collaboratively with internal teams and partners—including Technical Inspectors, Asset Management, Development, and Project Teams—to maintain properties, support scheme operations, and shape new supported living developments
  • Deliver excellent customer service and uphold MSV standards, promoting safeguarding, equality and diversity, maintaining confidentiality, and representing MSV professionally when working with tenants, colleagues, and external partners
What we offer
What we offer
  • Essential car user allowance to support you with car running costs
  • Flexibility on where you work with home working kit provided
  • 33 days holiday per year plus bank holidays, and a holiday buy scheme
  • Company pension scheme with up to 10% matched contributions
  • Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more
  • Enhanced sick pay with up to 3 months full pay and 3 months half pay
  • Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives
  • Life assurance subject to being a member of our company pension scheme
  • Learning and development to support you to develop the skills you need to fulfil your role and progress in your career
  • Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause
  • Fulltime
Read More
Arrow Right

Specialist Housing Officer

Role Purpose: We are recruiting for a Specialist Housing Officer to deliver an e...
Location
Location
United Kingdom , West London
Salary
Salary:
28.00 GBP / Hour
voxconsultants.com Logo
Vox Consultants
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong understanding of enhanced housing management and commitment to continuous improvement
  • Experience working as a Sheltered Housing Officer within a local authority or housing association
  • Knowledge of housing legislation and regulatory frameworks
  • Proven experience in a customer-facing role, supporting older and vulnerable residents
  • Ability to handle sensitive situations with empathy and professionalism
  • Must hold a valid Enhanced DBS (essential)
Job Responsibility
Job Responsibility
  • Deliver a comprehensive enhanced housing management service, supporting residents to sustain their tenancies
  • Work within a specialist team focused on older and vulnerable customers, driving continuous service improvement
  • Ensure all work is carried out in line with council policies, procedures, and best practice guidelines
  • Conduct regular inspections of sheltered housing schemes, ensuring communal areas are safe, clean, and well maintained
  • Ensure resident needs are considered in planned maintenance programmes
  • Report and monitor household repairs, particularly supporting residents who may need additional assistance
  • Coordinate and deploy support services such as a handyperson service to provide tailored, accessible solutions
  • Work collaboratively with internal teams, contractors, and external partners to deliver joined-up services
  • Fulltime
Read More
Arrow Right