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Housing Scheme Officer

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360 Resourcing Solutions

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Location:
United Kingdom , London

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Category:

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Contract Type:
Employment contract

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Salary:

29000.00 GBP / Year

Job Description:

We are seeking a proactive and compassionate Housing Scheme Officer (Later Living) to join our Specialist Housing team, supporting older adults living within Hyde’s later living schemes. This is a rewarding role at the heart of our communities, ensuring residents live in safe, well-managed, and supportive environments that promote independence, dignity, and wellbeing. You will be the trusted on-site presence across our schemes, combining housing management expertise with a strong customer focus to deliver high-quality services and positive outcomes for customers.

Job Responsibility:

  • Undertake regular inspections of communal areas, identifying repairs, hazards, and maintenance requirements
  • Manage lettings processes including viewings, sign-ups, tenancy onboarding, and customer inductions
  • Act as first point of contact for tenancy management issues, including ASB, neighbour disputes, and service enquiries
  • Build strong, trusted relationships with residents through proactive wellbeing visits, engagement, and ongoing communication
  • Coordinate communal services such as cleaning, repairs, grounds maintenance, and contractor activity
  • Lead resident engagement, wellbeing initiatives, and community activities
  • Carry out statutory health & safety, fire safety, and compliance checks

Requirements:

  • Proactive and compassionate Housing Scheme Officer
  • housing management expertise
  • strong customer focus
  • will undergo a basic DBS check
  • complete an online psychometric assessment prior to interview
What we offer:
  • Excellent pension
  • Generous holiday allowance
  • Life assurance
  • Flexible benefits platform
  • Career development & learning support
  • Volunteering days

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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