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We are seeking a proactive and compassionate Housing Scheme Officer (Later Living) to join our Specialist Housing team, supporting older adults living within Hyde’s later living schemes. This is a rewarding role at the heart of our communities, ensuring residents live in safe, well-managed, and supportive environments that promote independence, dignity, and wellbeing. You will be the trusted on-site presence across our schemes, combining housing management expertise with a strong customer focus to deliver high-quality services and positive outcomes for our customers.
Job Responsibility:
Undertake regular inspections of communal areas
Manage lettings processes including viewings, sign-ups, tenancy onboarding
Act as first point of contact for tenancy management issues
Build strong, trusted relationships with residents through proactive wellbeing visits
Coordinate communal services such as cleaning, repairs, grounds maintenance
Lead resident engagement, wellbeing initiatives, and community activities
Carry out statutory health & safety, fire safety, and compliance checks
Requirements:
Proactive and compassionate
Experience in housing management or similar
Strong customer focus
Ability to carry out health & safety and compliance checks
Ability to build trusted relationships with residents