CrawlJobs Logo

Housing Renewals Support Officer

portsmouth.gov.uk Logo

Portsmouth City Council

Location Icon

Location:
United Kingdom , Portsmouth

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

28239.00 - 32061.00 GBP / Year

Job Description:

An exciting opportunity has arisen to join Portsmouth City Councils Housing Renewals service, which forms part of the Private Sector Housing Team. The primary focus is to support independent living and improve quality of life through adapting properties for peoples changing needs; often for people who are elderly or vulnerable. We provide a Home Improvement Agency service to help with the grant application forms, as well as specify the works, finding suitable builders to carry out the works, and to check that the works are progressing and completed as they should be.

Job Responsibility:

  • Reviewing Occupational Therapist referrals and recommendations for adaptations
  • Visiting applicants’ in their home to assist with completing grant application forms
  • Communicating with the grant applicant and the Occupational Therapist (OT) about the process and the required adaptations
  • Carrying out basic visual surveys—typically of bathrooms—and recording relevant notes
  • Using these notes to prepare a simple plan and specification for the required adaptations using standard templates
  • Contact contractors to obtain quotes for the work
  • Track the progress of the works, communicating with the contractor and the grant applicant
  • Check that the adaptations are completed in-line with the specification
  • Complete forms to confirm the adaptations are finalised and meet the specification, and to arrange for the payment of the grant to be processed by others

Requirements:

  • Hold a full driving license
  • Have excellent people skills with the ability to talk to an array of people including vulnerable clients, contractors, and other professionals
  • Have a calm, professional and empathetic manner
  • Have excellent literacy and numeracy skills and attention to detail
  • Experience of maintaining accurate case records, and ensuring that sensitive data is handled in line with information governance requirements
  • Have a good working knowledge of Microsoft Packages (to include Word, Outlook, Excel) and databases
  • Experience of using basic drawing programmes is preferable
  • Have strong observational skills with the ability to take clear and accurate notes
  • Be highly self-motivated and able to organise and prioritise your own workload
  • The ability to converse at ease with customers and provide advice in accurate spoken and written English is essential
  • Experience of reading and understanding policies with the ability to applying those policies to real life situations

Nice to have:

  • Knowledge or experience of working with Housing Grants, specifically Disabled Facilities Grants
  • A basic knowledge of building construction and home adaptations

Additional Information:

Job Posted:
February 13, 2026

Expiration:
February 26, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Housing Renewals Support Officer

Private Housing Standards Officer

This is a specialist enforcement-focused role, requiring strong knowledge of pri...
Location
Location
United Kingdom , Bideford
Salary
Salary:
44.00 GBP / Hour
servicecare.org.uk Logo
Service Care Solutions
Expiration Date
February 23, 2026
Flip Icon
Requirements
Requirements
  • Substantial experience in Private Sector Housing Enforcement
  • Proven competence in HHSRS inspections
  • Strong working knowledge of housing legislation including Housing Act 2004
  • Experience preparing enforcement files for civil penalty or prosecution
  • Confident handling landlord non-compliance and complex cases
  • Excellent report writing, investigation and decision-making skills
  • Full UK driving licence and access to a vehicle
  • Enhanced DBS (or ability to obtain one)
Job Responsibility
Job Responsibility
  • Investigate private sector housing complaints and assess landlord compliance
  • Carry out property inspections and HHSRS assessments
  • Take enforcement action under the Housing Act 2004 and Renters’ Rights Act 2025
  • Prepare enforcement documentation including improvement notices, prohibition orders, civil penalties and prosecution files
  • Conduct PACE-compliant interviews and gather evidential files
  • Provide advice to tenants and landlords on rights, remedies and compliance
  • Support cases involving illegal eviction, harassment and unlawful landlord behaviour
  • Work closely with Housing Options, Environmental Health, Police, Fire Service and partner agencies
  • Manage a complex enforcement caseload in line with policy and statutory guidance
  • Provide mentoring and technical support to other Housing Standards / Renewal Officers
  • Fulltime
Read More
Arrow Right

Office Assistant

This is a 5-month, onsite Office Assistant - Residential Services opportunity su...
Location
Location
United States , Cambridge
Salary
Salary:
24.75 USD / Hour
bhsg.com Logo
Beacon Hill
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong customer service skills with a proactive, ownership-driven mindset
  • Excellent verbal and written communication skills
  • Highly organized with strong time-management and attention to detail
  • Comfortable handling high volumes of inquiries in a fast-paced environment
  • Confident building relationships with residents and internal stakeholders
  • Resourceful and calm under pressure, especially during peak housing seasons
Job Responsibility
Job Responsibility
  • Manage graduate housing cancellations, renewals, sublicensing, and self-selection processes
  • Track daily housing data and maintain accurate records for leadership reporting
  • Respond to resident inquiries and provide guidance during self-selection and peak periods
  • Support phone bank operations to ensure timely response to resident questions
  • Assist with housing communications via email, phone, and online ticketing systems
  • Approve and process sublicensing requests and proof of residence documentation
  • Create and maintain process documentation, policies, and correspondence
  • Provide general administrative support to graduate and undergraduate housing teams
  • Fulltime
Read More
Arrow Right

People Coordinator

Reporting in to the People Compliance Lead, the role of the People Coordinator i...
Location
Location
United Kingdom , Birmingham
Salary
Salary:
27000.00 GBP / Year
carelinehomecare.co.uk Logo
Care Line Homecare Limited
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • An highly organised, methodical and confident approach with the ability to work independently and is solution focussed
  • You have previous experience in administration (a minimum of 2 years)
  • You have an understanding of right to work compliance and sponsorships
  • You have a high level of written and verbal communication skills
  • You have an engaging approach
  • Proficient in Microsoft office applications
  • You have experience using in house systems
  • You want to support the drive to make CCH Group the best place to work in care
Job Responsibility
Job Responsibility
  • Ensure that people employed within the Group are fully compliant in line with the legal requirements including, but not limited to, right to work checks, regulatory checks and to uphold the on-going obligations of those with time limited right to work
  • Work with the wider team to ensure adherence to all compliance standards and regulations, providing guidance and oversight where necessary
  • Responsible for creating reports on right to work status and liaising with the employees and branches to ensure that all documentation is valid
  • Update information in the Groups database with current compliance documentation, ensuring all records are accurate and easily accessible for audits
  • Act as a subject matter expert for employees, hiring managers, and the wider team members on sponsorship processes and right to work, escalating to People Partners for advice where appropriate
  • Accountable for all sponsorship processes (for new and existing employees) ensuring compliance with internal documentation and government guidance
  • Responsible for coordinating and processing the DBS renewals within the Group for operational staff
  • Work with branches in the UK to ensure that employees are compliant with social care regulations in the relevant country such as NISCC
What we offer
What we offer
  • Thorough training and the opportunity to develop through self-directed learning, coaching conversations, e-learning modules and access to further qualifications and courses
  • Support to develop your career, either within your region or the wider City & County Healthcare Group
  • Benefits package that includes wellbeing resources, financial advice and up to 14% discount at over 40 retailers including Tesco, John Lewis and many more
  • 22 Days Holiday (increasing to 25 days after 3 year’s service) plus bank holidays
  • Occupational Maternity Pay & Adoption Pay
  • Occupational Paternity Pay*
  • Death in Service Payment*
  • Occupational Sick Pay
  • Fulltime
Read More
Arrow Right

Office Assistant

This is a 5-month, onsite Office Assistant - Residential Services opportunity su...
Location
Location
United States , Cambridge
Salary
Salary:
24.75 USD / Hour
bhsg.com Logo
Beacon Hill
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong customer service skills with a proactive, ownership-driven mindset
  • Excellent verbal and written communication skills
  • Highly organized with strong time-management and attention to detail
  • Comfortable handling high volumes of inquiries in a fast-paced environment
  • Confident building relationships with residents and internal stakeholders
  • Resourceful and calm under pressure, especially during peak housing seasons
Job Responsibility
Job Responsibility
  • Manage graduate housing cancellations, renewals, sublicensing, and self-selection processes
  • Track daily housing data and maintain accurate records for leadership reporting
  • Respond to resident inquiries and provide guidance during self-selection and peak periods
  • Support phone bank operations to ensure timely response to resident questions
  • Assist with housing communications via email, phone, and online ticketing systems
  • Approve and process sublicensing requests and proof of residence documentation
  • Create and maintain process documentation, policies, and correspondence
  • Provide general administrative support to graduate and undergraduate housing teams
  • Fulltime
Read More
Arrow Right
New

Tenant Management Executive

The IKEA vision is to create a better everyday life for the many people. We do t...
Location
Location
Malaysia , Petaling Jaya
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
March 06, 2026
Flip Icon
Requirements
Requirements
  • Diploma / Degree in any discipline
  • Possess at least 2-3 years of experience in Leasing & Marketing/Leasing Administrative within a shopping centre environment
  • Excellent communication, negotiation and interpersonal skills, ability to create and improve cooperation
  • Possesses good verbal and written in English and Bahasa Malaysia
  • Experience within the retail operations or shopping centre management sector
  • Passionate in growing business together with people
  • Ambition to make the Meeting Place grow and flourish
  • Guiding and coaching tenant management team
  • Aspiration to become the industry standard and market leader for the Tenant journey from signing to opening contributing to Ikano Centres to be the “Preferred Landlord”
  • Pro-active with positive attitude and independent
Job Responsibility
Job Responsibility
  • Key point of contact with tenants to build long-term and sustainable relationships
  • Key point of contact for tenants regarding commercial related topics: sales performance evaluation & support, communication, Tenancy & House Rules compliances and obligations and other general or operational enquiries
  • Tenant’s contact point between CMO and SO
  • Support CMO and Service Office to coordinate trainings programs for tenant with aims at increasing customer service level and business performance in Centre
  • Organize tenant’s engagement event or meetings on regular intervals
  • Support in preparing and sending tenant circulars
  • Organize and coordinate tenant’s festive gift
  • Strategize deal structure and standardize variations for casual leasing (pushcarts, ATM, vending machines, kiddies ride, etc.)
  • Deliver best possible lease deals by achieving or exceeding pre-defined commercial goals through negotiations strategy
  • Contribute & support yearly lease plan actions and merchandising mix for the centre
  • Fulltime
Read More
Arrow Right

Trainee Account Handler

We are working for a Lloyds Broker in London who is seeking a motivated and deta...
Location
Location
United Kingdom , London
Salary
Salary:
22000.00 - 27000.00 GBP / Year
https://www.lawesrecruitment.co.uk Logo
Lawes Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A strong interest in pursuing a career in the insurance industry
  • Minimum 3 A-Levels grades C or above
  • Excellent attention to detail and organisational skills
  • Strong communication skills, both written and verbal, with the ability to interact professionally with international clients
  • Proficiency in data entry and familiarity with standard office software
  • A proactive and enthusiastic approach to learning and professional development
  • The ability to work effectively as part of a team in a fast-paced environment
Job Responsibility
Job Responsibility
  • Reviewing new and renewal enquiries to ensure accuracy and completeness
  • Managing client queries and maintaining direct communication with international clients
  • Supporting the broking and in-house underwriting teams within the International Liability sector
  • Inputting data accurately and maintaining organized filing systems
  • Preparing renewal quotes and assisting with documentation
  • Gaining a comprehensive understanding of in-house underwriting and broking processes
  • Actively participating in professional development, including undertaking Chartered Insurance Institute (CII) examinations
  • Reviewing and processing client enquiries and renewal requests
  • Collaborating with team members to support broking and underwriting operations
  • Communicating with clients to address their queries and provide updates
  • Fulltime
Read More
Arrow Right
New

Wind Turbine Service Technician

Do you share our passion of renewable energy for a greener and sustainable futur...
Location
Location
United Kingdom , Stirling
Salary
Salary:
Not provided
nordex-online.com Logo
Nordex Group
Expiration Date
February 20, 2026
Flip Icon
Requirements
Requirements
  • Experience of working in the Mechanical/Electrical industry
  • Knowledge of reading electrical, hydraulic and mechanical diagrams
  • Mechanical or Electrical trained through time-served or a technical college qualification at least NVQ Level 3 or equivalent
  • Ability to identify and define problems, extract crucial information from technical data, and develop workable solutions
  • Ability to adapt to an environment of continuous change and different challenges
  • Positive attitude with a willingness to learn, lead and continuously improve
  • Computer literate and confident in using MS office packages, in house databases and workload management systems
  • Fit and healthy and able to pass a working at height test (role involves working at heights up to 140m)
  • Willing to travel on an occasional basis including nights away from home
  • Full UK/EU Driving Licence
Job Responsibility
Job Responsibility
  • Servicing and maintenance of Nordex wind turbines
  • Carrying out general and specialised work including repairs, troubleshooting and fault-finding
  • Ensuring wind turbines achieve a high level of availability
  • Physically troubleshooting turbines not performing to capacity
  • Analysing data and other information to create and support implementing action plans to increase performance
  • On site performance analysis and action plan implementation
  • Working closely with Technicians and Back Office staff to perform on the job demonstrations
  • Supporting on site single turbine improvements on problem turbines
  • Providing on site software & hardware updates
  • Supporting on-line and on phone technical support
What we offer
What we offer
  • 33 days annual leave including bank holidays
  • Additional day's holiday per annum after two years continual service (Maximum 5 days)
  • Extra day off for birthday
  • Opportunity to purchase up to 5 days of additional annual leave
  • Employee Assistance Programme (offering therapy sessions)
  • Bike2Work Scheme
  • Paid Eye tests & contribution towards Glasses
  • Company Sick pay scheme
  • Option to purchase Private Healthcare
  • 2 paid working days per calendar year for volunteering activities
  • Fulltime
!
Read More
Arrow Right

Lead Technician

The position of Lead Technician is responsible for the repair and maintenance of...
Location
Location
Ireland , Sligo
Salary
Salary:
Not provided
nordex-online.com Logo
Nordex Group
Expiration Date
February 20, 2026
Flip Icon
Requirements
Requirements
  • Electrical or Mechanical qualification at Level 6 standard or equivalent
  • Significant experience working as a Service Technician
  • Experience of coordinating a team
  • Great planning and organisational skills
  • Strong communication skills
  • Natural problem solver who is results orientated
  • Computer literate with ability to use MS Office and SAP along with in house databases and workload management systems
  • Ability to work at heights
  • Pass a fitness test and medical
  • Full UK driving licence
Job Responsibility
Job Responsibility
  • Responsibility for the availability and performance of Wind Farms within an allotted area
  • Daily on-site planning and co-ordination of work
  • Analysing any defects with the support of the Senior Lead Technician and Technical Back Office
  • Carrying out planned maintenance, inspection activities and any complex repairs
  • Clearing End of Warranty and maintenance punch lists
  • Creating SNOW tickets where appropriate
  • Reviewing Man on Turbine status within their team
  • Inputting into Site Emergency plans, ensuring availability on site
  • Responsibility for site inductions and Toolbox talks
  • Responsibility for control of subcontractors at site ensuring work quality and HSE standards are maintained
  • Fulltime
!
Read More
Arrow Right