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Portsmouth City Council are looking for an enthusiastic, motivated, and dedicated individual with a commitment to top quality regulatory services. This is an exciting opportunity to join our Private Sector Housing service in delivering the city wide mandatory and additional licensing schemes for Houses in Multiple Occupation (HMOs) across Portsmouth.
Job Responsibility:
Part of the Housing Regulation licensing team within the Private Sector Housing service
Delivering responsive and effective services to anyone who approaches the city council needing help regarding their home
Delivery of statutory functions relating to housing standards and licencing of HMOs
Provide help and advice to make homes liveable, safe and healthy
Support landlords and tenants in ensuring their homes are liveable, safe and healthy
Carrying out enforcement activities when landlords do not comply
Officers must consider all options when determining the most suitable course of action
Regard must be given to legislative duties, statutory duties, and the council's private rented sector strategy
Requirements:
Educated up to (or working towards) at least level 3 in a relevant Housing, construction, enforcement, or environmental health qualification or demonstrable experience in working with stakeholders within Housing to achieve the right outcomes with regard to Housing Standards
Can successfully balance a varied workload comprising of proactive inspections with responding to complaints with varying levels of severity and prioritise effectively
Knowledge and experience of housing legislation and processes around enforcement, particularly in regard to private rental sector and houses of multiple occupancy
Demonstrable knowledge of surveying residential property and be able to undertake a full property inspection
Demonstrable knowledge and experience of the Housing Health and Safety Rating system (HHSRS)
Knowledge of relevant legislation such as the Housing Act 2004, Public Health Acts, and Building Regulations, and Police and Criminal Evidence Act (PACE)
Knowledge of enforcement action and carrying out investigations and be able to prepare and serve formal enforcement notices and understand the importance of keeping clear and precise records
Sound approach to decision making and be able to justify their actions using relevant policies, legislation and guidance
Able to identify and provide advice on necessary property repairs and be able to give clear instructions on what works should be carried out
Emotionally resilient and able to deal with the impact of being exposed to customer's difficult circumstances whilst being able to remain professionally detached and focused
Works proactively and is able to remain motivated, working on their own initiative in coordinating multiple tasks
Competent in the use of IT systems with a good working knowledge of Microsoft Packages (to include Word, Outlook, and Excel) and databases
Understanding of Systems Thinking approach in relation to the importance of applying value steps within the purpose of the service
Nice to have:
Hold (or be working towards holding) a level 6 qualification in housing, environmental health, environmental science, housing engineering or construction
Holds (or is working towards holding) associate level CIEH membership, member level of the CIH or membership of another relevant body. This will include evidence of continual professional development (CPD)