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Vox Consultants Logo Vox Consultants · Real Estate

Housing partner

United Kingdom, Bracknell 27.00 GBP / Hour · Job Posted March 22, 2026
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Job Description

As a Housing Partner, you will provide a proactive, face-to-face tenancy management service, building strong relationships with residents across your patch. You’ll play a vital role in ensuring tenancies are well managed, properties are maintained to a high standard, and customers receive the right support at key stages of their tenancy.

Job Responsibility

  • Deliver a customer-focused tenancy management service, building positive relationships with new and existing residents
  • Support residents at key tenancy stages — viewings, sign-ups, tenancy audits, and end-of-tenancy visits
  • Manage tenancy-related matters such as succession, assignment, and mutual exchanges, ensuring compliance with legislation and policy
  • Assist the Housing Project Lead with letting new build properties and embedding new neighbourhoods
  • Take appropriate enforcement action where tenancy breaches occur, including legal proceedings for issues such as fraud, nuisance, and abandonment
  • Support colleagues to gain access for essential health and safety checks and compliance-related services
  • Conduct property inspections and tenancy audits, ensuring homes are safe, suitable, and meet standards
  • agree action plans where improvements are needed

Requirements

  • Proven experience in tenancy management or housing officer roles within a local authority or housing association
  • Strong understanding of housing legislation, tenancy law, and enforcement processes
  • Must have a valid drivers license and access to a vehicle
  • Excellent communication and problem-solving skills, with a focus on delivering outstanding customer service
  • Ability to manage a diverse workload and work independently in a hybrid environment
  • Driver required with own car
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