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Housing Options Team Leader

United Kingdom, Surrey · Job Posted June 28, 2026
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Job Description

We are currently seeking an experienced Housing Options Team Leader to join a busy local authority housing service in Surrey. The successful candidate will lead a team delivering homelessness prevention, housing advice, and statutory housing duties, ensuring compliance with the Housing Act 1996, Homelessness Reduction Act, and associated legislation. You will provide day-to-day supervision, support complex case management, oversee performance, and drive service improvements.

Job Responsibility

  • Managing and supporting a team of Housing Options Officers
  • Overseeing homelessness assessments and prevention duties
  • Ensuring statutory compliance and quality assurance
  • Handling complex cases and escalations
  • Monitoring team performance and service delivery targets

Requirements

  • Previous experience managing or supervising a Housing Options/Homelessness team
  • Strong knowledge of homelessness legislation and housing law
  • Experience handling complex homelessness cases
  • Excellent stakeholder management and leadership skills

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