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We are currently seeking an experienced Housing Options Team Leader to join a busy local authority housing service in Surrey. The successful candidate will lead a team delivering homelessness prevention, housing advice, and statutory housing duties, ensuring compliance with the Housing Act 1996, Homelessness Reduction Act, and associated legislation. You will provide day-to-day supervision, support complex case management, oversee performance, and drive service improvements.
Job Responsibility
Managing and supporting a team of Housing Options Officers
Overseeing homelessness assessments and prevention duties
Ensuring statutory compliance and quality assurance
Handling complex cases and escalations
Monitoring team performance and service delivery targets
Requirements
Previous experience managing or supervising a Housing Options/Homelessness team
Strong knowledge of homelessness legislation and housing law
Experience handling complex homelessness cases
Excellent stakeholder management and leadership skills