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Housing Options Officer – East London. We are seeking an experienced Housing Options Officer to join a proactive East London local authority. You will act as the Lead Professional Officer, interviewing and managing a caseload of households who have approached the council for support, helping to prevent or relieve homelessness wherever possible. You will provide robust housing advice, identify suitable options, and ensure compliance with statutory duties.
Job Responsibility:
Manage a caseload of clients seeking homelessness assistance
Conduct interviews and complete detailed assessments
Deliver homelessness prevention and relief duties in line with legislation
Provide tailored housing options advice and support
Develop and maintain strong relationships with partner agencies
Work effectively under the Homelessness Reduction Act 2017
Maintain accurate case notes and administrative records
Requirements:
Proven experience as a Housing Options Officer within a UK local authority
Strong knowledge of the Homelessness Reduction Act 2017
Excellent communication, negotiation, and case management skills
Ability to work independently and handle a varied caseload