Housing Options Officer Job at Vox Consultants

Supported Housing Officer

Homeless Support Officer role supporting vulnerable clients within Supported Hou...

Location

United Kingdom , Dover

Salary:

12.50 - 13.50 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Experience in a similar role, supporting vulnerable clients
A sound understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services that are responsive to their needs
Strong communication skills
Psychology background would be preferred

Job Responsibility

Provide strength-based support to single people that are homeless or at risk of homelessness
Carry a mixed caseload of clients and supporting them within supported accommodation
Work with individuals to address multiple complex needs, supporting them to become more resilient and live independent lives
Provide a strength-based, psychologically informed approach to support
Establish positive working relationships with clients
Coach and support clients with housing related support including budgeting, debt management, education, employment, independent living skills
Support clients to become integrated within their local community
Maintain accurate and up to date administrative records and systems
Liaise with housing agencies to ensure that appropriate referrals are made
Inspect prospective move-on options with clients and landlords

What we offer

Weekly pay
Possibility of further opportunities

Fulltime

Housing Options Officer

Housing Options Officer – East London. We are seeking an experienced Housing Opt...

Location

United Kingdom , East London

Salary:

29.00 GBP / Hour

Vox Consultants

Expiration Date

Until further notice

Requirements

Proven experience as a Housing Options Officer within a UK local authority
Strong knowledge of the Homelessness Reduction Act 2017
Excellent communication, negotiation, and case management skills
Ability to work independently and handle a varied caseload

Job Responsibility

Manage a caseload of clients seeking homelessness assistance
Conduct interviews and complete detailed assessments
Deliver homelessness prevention and relief duties in line with legislation
Provide tailored housing options advice and support
Develop and maintain strong relationships with partner agencies
Work effectively under the Homelessness Reduction Act 2017
Maintain accurate case notes and administrative records

Fulltime

New

Housing and benefits officer

This is a specialist role that works closely with homelessness, and officers wor...

Location

United Kingdom , London

Salary:

17.00 - 30.00 GBP / Hour

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Previous experience working in a similar role, preferably within housing options, homelessness prevention, or social housing
Knowledge of housing legislation, policies, and procedures, including the Homelessness Reduction Act, the Children Act, the Care Act, and the Welfare Reform Act
Knowledge of relevant services and benefits to best support applicants experiencing housing problems and at risk of homelessness
Excellent communication skills, both verbal and written, with the ability to communicate complex information in a clear and accessible manner
Good organisational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlines
Educated in a relevant area of study at NVQ Level 4 or equivalent
Experience providing an effective service to members of the public
Experience working alongside vulnerable customers
Substantial practical experience of Housing Benefit/Council Tax Benefit/Support assessment work in a back-office environment
Experience of using a PC to update records and extract information

Job Responsibility

Providing advice, assistance, and support to individuals and families seeking housing solutions, and actively working to reduce homelessness in the community
To contribute to the provision of high performing customer centred financial assessment service
Build relationships with those at risk within the community, support them and offer realistic housing options advice to prevent homelessness
Develop, update review, and implement Personalised Housing Plans for customers
Assess Housing Needs: Conduct thorough assessments of individuals and families to determine their housing needs and eligibility for different housing options
Responsibility for undertaking any revision to entitlement/contribution for Housing Benefit, Council Tax Support including more complex calculations in respect of self-employed, students, etc
Make decisions on and implement Housing Benefit/Council Tax Support backdating requests
Liaise with external partners, including local authorities, housing associations, support agencies, to facilitate housing solutions and ensure effective service delivery
Work with Finance and Housing and External Partners including the Department for Work and Pensions and where appropriate the Business Transformation Partner to ensure delivery and performance targets are met
Develop working relationships with colleagues, as well as key partners including statutory services, local landlords, and other housing organisations

What we offer

Accrued Holiday Pay (on top of hourly rate)

Fulltime

Loan Officer

We are looking for an experienced Loan Officer to join our team in Worcester, Ma...

Location

United States , Worcester

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Finance, Business, Real Estate, or a related field
Minimum of 3 years of experience in loan origination, underwriting, or administration, preferably in affordable housing or community development
Expertise in construction financing, bridge loans, and developer project structures
Strong familiarity with compliance standards and risk management practices
Exceptional analytical skills with the ability to assess financial data and negotiate terms effectively
Excellent communication and interpersonal skills for building client relationships
Knowledge of Community Development Block Grant (CDBG) programs and mortgage loan origination processes
Licensed Loan Officer certification is highly preferred

Job Responsibility

Assess and evaluate loan applications for bridge financing, construction loans, and developer projects
Conduct thorough financial analyses, risk evaluations, and collateral assessments to make informed lending decisions
Build strong relationships with clients, including developers, nonprofit organizations, and contractors, to structure financial solutions
Provide clients with expert guidance on loan products, compliance requirements, and financing options
Monitor the progress of construction projects and oversee disbursement schedules to ensure alignment with loan agreements
Identify potential risks in development projects and collaborate with the compliance team to mitigate them effectively
Ensure all loan agreements adhere to regulatory standards and organizational policies
Maintain accurate documentation of loan files and prepare detailed reports for internal and external stakeholders
Collaborate with cross-functional teams to support high-value transactions and ensure project success

What we offer

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan

Fulltime

Home Options Officer

Home Options Officer – Ongoing Temporary. This is an excellent opportunity for a...

Location

United Kingdom , Doncaster

Salary:

18.74 GBP / Hour

Service Care Solutions

Expiration Date

March 30, 2026

Requirements

Experience within Housing Options, Homelessness Prevention or a similar frontline housing role
Strong knowledge of homelessness legislation and statutory duties
Experience working with vulnerable customers and complex cases
Ability to manage competing priorities and work in a performance-driven environment
Excellent written and verbal communication skills
Full UK driving licence and access to a vehicle (desirable)

Job Responsibility

Deliver frontline housing advice with a focus on homelessness prevention and relief
Assess cases in line with the Housing Act 1996 and Homelessness Reduction Act 2017
Work with customers to retain existing accommodation or secure alternative housing options
Support vulnerable households, including rough sleepers and those fleeing domestic abuse
Liaise with landlords, support services, prisons, hospitals and other partner agencies
Manage caseloads, maintain accurate records and communicate decisions clearly
Assist customers accessing the private rented sector, including prevention schemes where applicable

Fulltime

Housing Solutions Officer

An exciting opportunity has arisen for a Housing Solutions Officer based in Sout...

Location

United Kingdom , South West London

Salary:

26.56 GBP / Hour

Vox Consultants

Expiration Date

Until further notice

Requirements

MUST HAVE recent experience as a Housing Solutions Officer within a UK local authority/housing options service
Strong, current knowledge of HRA 2017, Housing Act 1996 Part VII, Homelessness Code of Guidance, Domestic Abuse Act 2021, and interfaces with the Care Act/Children Act
Proven track record drafting robust s184 decisions and PHPs
Confident with suitability, local connection, intentionality and priority need assessments

Job Responsibility

Assess & decide homelessness applications under Part VII Housing Act 1996 and the Homelessness Reduction Act 2017: s189A assessments, Personalised Housing Plans (PHPs) and s184 decisions with clear reasoning
Prevent & relieve homelessness: landlord negotiation, PRS access, mediation, DHP signposting, Sanctuary Scheme, and multi-agency interventions
Case management across prevention/relief/main duty stages (s195, s189B, s193), maintaining accurate records, evidence, and audit trails to KPI/SLA standards
Temporary accommodation (TA): arrange placements, conduct suitability checks, manage move-on plans and PRSO/PRSO suitability reviews
Complaints & legal: contribute to s202 reviews, prepare bundles, respond to pre-action, and apply the Code of Guidance consistently
Safeguarding & partnerships: work with children’s/adults’ services, VAWG/refuge providers, health, probation and voluntary sector partners
Data & performance: update systems (e.g., Jigsaw/Locata/Northgate/iWorld/Civica), support P1E/DELTA returns, and drive TA reductions

Fulltime

New

Housing Solutions Officer

Are you passionate about preventing homelessness and supporting residents to sec...

Location

United Kingdom , London

Salary:

23.07 GBP / Hour ▼

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Experience in homelessness prevention or housing advice roles
Strong knowledge of housing legislation and policy
Sound judgement
Excellent communication skills
Ability to work independently and collaboratively in a fast-paced environment

Job Responsibility

Assess homelessness applications and issue timely, lawful decisions
Provide high-quality housing advice and prevention options tailored to individual needs
Coordinate support with internal teams and external partners to secure suitable housing outcomes
Maintain detailed case records and ensure performance targets are consistently met
Uphold safeguarding and equality standards in all aspects of work

Fulltime

Lettings Officer

We have an exciting opportunity for a Lettings Officer to assist in the delivery...

Location

United Kingdom , Long Stratton, Norwich, Norfolk

Salary:

31930.00 GBP / Year

Saffron Housing Trust

Expiration Date

Until further notice

Requirements

Good knowledge of housing legislation and guidance including homelessness and landlord and tenant law
A working knowledge of voids and lettings, and awareness of best practice in these areas
Excellent oral and written communication skills and the ability to effectively engage with a diverse range of audiences, including landlords, solicitors and vulnerable customers, in a courteous and professional manner and at times in stressful situations
Ability to cultivate productive working relationships and networks, liaising effectively with other agencies, providers, other service areas within Saffron Housing Trust and voluntary groups
Strong interpersonal skills with the ability to negotiate and influence people to achieve effective outcomes, and the ability to resolve difficult and confrontational situations
Logical and structured approach to problem solving with the ability to be creative and innovative when appropriate
Ability to manage, capture and maintain highly accurate information ensuring it is completed in a timely manner within target timescales and to maintain accurate information on databases
Ability to operate effectively in a changing environment, to develop and acquire new skills and knowledge
Highly IT literate - skilled in all Microsoft packages

Job Responsibility

Contributing to the voids performance by carrying out the processing and interviewing of prospective tenants, attending property viewings with prospective tenants as well as signing up new tenants
Understanding the needs of any future tenants and their suitability into their home
Communicating with prospective tenants and stakeholders, providing lettings advice and keeping all parties informed and updated on the application process when nominated to a Saffron home
Assisting tenants to move into their new home by providing support and quality advice on the voids and lettings process
Advising and signposting to services to ensure tenants have any available support
Working continuously with improving the service and contributing to the development and implementation of new policies and procedures to meet the changing demands of Saffron and our tenants needs
Processing and managing mutual exchanges, including offering advice to tenants who may require moving options advice

What we offer

Learning and development covering the membership fee of one professional body relevant to your job role, and excellent opportunities for training & courses
Generous holiday entitlement, Holiday Trading, Volunteer and study days, and Enhanced Family Leave
Access to our Employee Assistance Program, trained Mental Health First Aiders and wellbeing check-ins
Aviva Pension Scheme where Saffron match up to 10%, and we offer Life Assurance cover
Bupa Private Medical Insurance, Medicash Cashback Plan [eligible after probation completion]
Cycle to work, and Tusker Car Scheme

Fulltime

Housing Options Officer

Vox Consultants

Location:
United Kingdom

Category:
Public Sector

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 09, 2026

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Looking for more opportunities? Search for other job offers that match your skills and interests.

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Job Posted:
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