Housing Options Officer Job at Vox Consultants

Housing Options Team Leader

We are currently seeking an experienced Housing Options Team Leader to join a bu...

Location

United Kingdom , Surrey

Salary:

Not provided

Vivid Resourcing

Expiration Date

Until further notice

Requirements

Previous experience managing or supervising a Housing Options/Homelessness team
Strong knowledge of homelessness legislation and housing law
Experience handling complex homelessness cases
Excellent stakeholder management and leadership skills

Job Responsibility

Managing and supporting a team of Housing Options Officers
Overseeing homelessness assessments and prevention duties
Ensuring statutory compliance and quality assurance
Handling complex cases and escalations
Monitoring team performance and service delivery targets

Fulltime

Housing Solutions Officer

Are you passionate about preventing homelessness and supporting residents to sec...

Location

United Kingdom , London

Salary:

23.07 GBP / Hour ▼

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Experience in homelessness prevention or housing advice roles
Strong knowledge of housing legislation and policy
Sound judgement
Excellent communication skills
Ability to work independently and collaboratively in a fast-paced environment

Job Responsibility

Assess homelessness applications and issue timely, lawful decisions
Provide high-quality housing advice and prevention options tailored to individual needs
Coordinate support with internal teams and external partners to secure suitable housing outcomes
Maintain detailed case records and ensure performance targets are consistently met
Uphold safeguarding and equality standards in all aspects of work

Fulltime

Housing Solutions Officer

We are currently recruiting for a Housing Solutions Officer to join a dynamic Tr...

Location

United Kingdom , West London

Salary:

27.48 GBP / Hour

Vox Consultants

Expiration Date

Until further notice

Requirements

Strong working knowledge of homelessness legislation and duties
Experience in housing options, homelessness prevention, or a similar frontline role
Ability to assess cases quickly and make sound decisions under pressure
Excellent communication and customer service skills
Proactive and organised approach to managing a busy workload

Job Responsibility

Act as the first point of contact for new homelessness approaches
Respond to enquiries via phone lines, inboxes (including duty to refer and reviews), and face-to-face reception (rota-based)
Conduct initial triage assessments to determine the appropriate housing pathway
Provide clear advice to applicants on homelessness processes and next steps
Support residents in preparing for their homelessness assessment
Work collaboratively with internal teams to ensure efficient case progression

Fulltime

Re-Housing Pathway Officer

A local authority in Hertfordshire is seeking an experienced Rehousing Pathway O...

Location

United Kingdom , Hertfordshire

Salary:

25.00 - 27.00 GBP / Hour

Vivid Resourcing

Expiration Date

Until further notice

Requirements

Strong communication skills and the ability to engage empathetically with customers facing challenging circumstances
Experience managing a varied caseload in a housing, homelessness, or support setting
Good understanding of homelessness legislation, temporary accommodation, and the private rented sector
Ability to problem-solve, overcome barriers, and support customers toward positive housing outcomes
Confident using case management systems and Microsoft Office
Strong negotiation and advocacy skills when working with landlords and partner agencies
Ability to work independently while managing competing priorities
GCSE Maths and English (Grades A–C or equivalent)
Previous experience working within housing or homelessness services

Job Responsibility

Conduct face-to-face assessments with households to explore housing options and assess support needs
Identify any risks or safeguarding concerns and make appropriate referrals to partner agencies
Act as the main point of contact for customers, partner organisations, and internal teams
Work alongside Homelessness Officers to ensure customers understand and progress actions within their Personalised Housing Plan (PHP)
Maintain regular contact with customers to monitor progress and encourage engagement
Support households in identifying suitable private rented sector accommodation
Complete affordability checks and income/expenditure assessments
Assist with property searches and attend viewings where necessary
Provide practical support to ensure a smooth transition into settled accommodation
Maintain accurate case records and documentation in line with service procedures and data protection requirements

Fulltime

Housing Solutions Officer

An exciting opportunity has arisen for a Housing Solutions Officer based in Sout...

Location

United Kingdom , South West London

Salary:

26.56 GBP / Hour

Vox Consultants

Expiration Date

Until further notice

Requirements

MUST HAVE recent experience as a Housing Solutions Officer within a UK local authority/housing options service
Strong, current knowledge of HRA 2017, Housing Act 1996 Part VII, Homelessness Code of Guidance, Domestic Abuse Act 2021, and interfaces with the Care Act/Children Act
Proven track record drafting robust s184 decisions and PHPs
Confident with suitability, local connection, intentionality and priority need assessments

Job Responsibility

Assess & decide homelessness applications under Part VII Housing Act 1996 and the Homelessness Reduction Act 2017: s189A assessments, Personalised Housing Plans (PHPs) and s184 decisions with clear reasoning
Prevent & relieve homelessness: landlord negotiation, PRS access, mediation, DHP signposting, Sanctuary Scheme, and multi-agency interventions
Case management across prevention/relief/main duty stages (s195, s189B, s193), maintaining accurate records, evidence, and audit trails to KPI/SLA standards
Temporary accommodation (TA): arrange placements, conduct suitability checks, manage move-on plans and PRSO/PRSO suitability reviews
Complaints & legal: contribute to s202 reviews, prepare bundles, respond to pre-action, and apply the Code of Guidance consistently
Safeguarding & partnerships: work with children’s/adults’ services, VAWG/refuge providers, health, probation and voluntary sector partners
Data & performance: update systems (e.g., Jigsaw/Locata/Northgate/iWorld/Civica), support P1E/DELTA returns, and drive TA reductions

Fulltime

Housing and benefits officer

This is a specialist role that works closely with homelessness, and officers wor...

Location

United Kingdom , London

Salary:

17.00 - 30.00 GBP / Hour

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Previous experience working in a similar role, preferably within housing options, homelessness prevention, or social housing
Knowledge of housing legislation, policies, and procedures, including the Homelessness Reduction Act, the Children Act, the Care Act, and the Welfare Reform Act
Knowledge of relevant services and benefits to best support applicants experiencing housing problems and at risk of homelessness
Excellent communication skills, both verbal and written, with the ability to communicate complex information in a clear and accessible manner
Good organisational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlines
Educated in a relevant area of study at NVQ Level 4 or equivalent
Experience providing an effective service to members of the public
Experience working alongside vulnerable customers
Substantial practical experience of Housing Benefit/Council Tax Benefit/Support assessment work in a back-office environment
Experience of using a PC to update records and extract information

Job Responsibility

Providing advice, assistance, and support to individuals and families seeking housing solutions, and actively working to reduce homelessness in the community
To contribute to the provision of high performing customer centred financial assessment service
Build relationships with those at risk within the community, support them and offer realistic housing options advice to prevent homelessness
Develop, update review, and implement Personalised Housing Plans for customers
Assess Housing Needs: Conduct thorough assessments of individuals and families to determine their housing needs and eligibility for different housing options
Responsibility for undertaking any revision to entitlement/contribution for Housing Benefit, Council Tax Support including more complex calculations in respect of self-employed, students, etc
Make decisions on and implement Housing Benefit/Council Tax Support backdating requests
Liaise with external partners, including local authorities, housing associations, support agencies, to facilitate housing solutions and ensure effective service delivery
Work with Finance and Housing and External Partners including the Department for Work and Pensions and where appropriate the Business Transformation Partner to ensure delivery and performance targets are met
Develop working relationships with colleagues, as well as key partners including statutory services, local landlords, and other housing organisations

What we offer

Accrued Holiday Pay (on top of hourly rate)

Fulltime

Property Assistant - Temporary Accommodation Officer

We are seeking a motivated and customer-focused Property Assistant to deliver hi...

Location

United Kingdom , Peterborough

Salary:

32061.00 - 35412.00 GBP / Year

Peterborough City Council

Expiration Date

July 08, 2026

Requirements

Strong housing management knowledge
Proven experience of carrying out property inspections, ideally within temporary accommodation or the social housing sector
Confident in identifying property condition issues, ensuring standards are met, and taking appropriate action to maintain safe, compliant accommodation
Professional, customer-focused approach
Ability to work effectively within policies and procedures while supporting vulnerable clients
Works collaboratively with colleagues and partner agencies

Job Responsibility

Conduct daily room inspections on temporary accommodation properties occupied by single clients placed there by Peterborough City Council
Take a proactive and leading role in tenancy management issues including anti-social behaviour, property condition, safeguarding, domestic abuse and tenancy fraud/misuse cases
Enforce the terms of license agreements, including providing clients with accurate and appropriate advice about their rights and responsibilities in relation to their license agreement and where necessary providing professional and excellent quality information to the Council's Legal Team to enable legal action to be taken where necessary
Liaise and work with support providers on such issues as unauthorized occupancy /abandonment/squatting, harassment, domestic violence, neighbour nuisance and anti-social behaviour adopting a joint approach that seeks to retain accommodation where possible
Support tenants who have suffered domestic abuse, working proactively with other agencies to advise and protect victims
Support the wider Housing Options service, where required, in communicating with clients while in the accommodation
Work closely and supportively with other team members and liaise effectively with other departments to ensure a coordinated and responsive service is provided
Provide timely and effective reports to managers

What we offer

Access to a range of benefits via our Employee Benefits Platform, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes
Buy up to 10 days additional annual leave (pro-rata)
Access to car lease scheme
Take your bank holidays flexibly to better suit your personal circumstances
Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings
Access to development opportunities including apprenticeships to support your personal and professional growth
Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
Access to our equality, diversity and inclusion network
Opportunities to receive Employee Recognition Awards

Fulltime

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New

Senior Intelligent Transportation Systems / Technology Engineer

Egis is a leading global consulting, construction engineering and operating firm...

Location

United Kingdom , London

Salary:

Not provided

Egis in the UK

Expiration Date

Until further notice

Requirements

Relevant vocational qualifications (BEng/BSc/HNC/HND Desirable)
Membership of an appropriate professional institution (IET or IHE)
Working towards IEng or CEng level
Competent in ITS/ Technology Design and Assessment
Knowledge of CDM and other H&S legislation
Competent in exercising the Designer’s duties and the Principal Designer duties under CDM
Excellent IT Skills and Microsoft Office is essential
Knowledge of design and assessment standards (DMRB / MCHW / IEC / 18th Edition IET Requirements for Electrical Installations (C&G 2382) etc.) relevant to ITS/ Technology
Working knowledge of ITS/ Technology equipment (CCTV, signals, VMS, ERT, MIDAS, etc)
Strong problem-solving skills and ability to work in a team environment

Job Responsibility

Review, leadership and management of ITS/ Technology systems design undertaken by Framework and external consultants
Management and provision of cost-effective design solutions to maintain or improve the M25 ITS/ Technology assets to the standards agreed and considering the needs of key stakeholders
Deliver the outcomes agreed with the National Highways to programme and budget, and to meet CPS quality standards
Coordination and collaboration between design, asset and PM teams, and organisations (NH SES)
To manage design delivery, and review documentation, from External Consultants
Accountable for ITS/ Technology Design schemes
Complete Technology design for a range of ITS assets (CCTV, signals, VMS, ERT, MIDAS, etc) on time and to budget, present/report to Client on progress
Responsible for producing, checking and certifying designs, documents and reports and deliverables from internal and external designers to ensure that designs are complete and compliant prior submission to National Highways through the Review Process
Assist the wider Design Team in various Improvement and Renewal Schemes
Deliver agreed outcomes and scope, on time and to budget to technical standards and legal requirements

Fulltime

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Housing Options Officer

Job Description

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