Housing Officer

• Managing a mixed caseload across multiple housing patches
• Handling anti-social behaviour cases from initial reports through to resolution
• Managing general tenancy management issues including breaches of tenancy, estate management and tenancy sustainment
• Conducting home visits and tenancy audits
• Working closely with internal departments and external agencies
• Providing a customer-focused housing management service to tenants and residents

• Previous experience working as a Housing Officer within a local authority or housing association
• Strong ASB case management experience
• Confident managing a varied tenancy management workload
• Ability to work independently and manage priorities effectively
• Full UK driving licence and access to a vehicle is preferred

Full UK driving licence and access to a vehicle is preferred