CrawlJobs Logo

Housing Officer

Vox Consultants

Location Icon

Location:
United Kingdom, North West London

Category Icon
Category:
Public Sector

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

27.70 GBP / Hour

Job Description:

We are currently seeking an experienced Housing Officer to join a busy team in North West London. You will play a key role in delivering high-quality housing management services, supporting residents across mixed-tenure properties, and ensuring safe, sustainable communities. This is a fantastic opportunity for someone confident in handling tenancy issues, customer-facing work, and working proactively to prevent tenancy breakdowns.

Job Responsibility:

  • Manage a patch of properties, delivering day-to-day tenancy management
  • Respond to reports of anti-social behaviour and carry out investigations
  • Support residents to sustain their tenancies through early intervention
  • Conduct tenancy audits, estate inspections and home visits
  • Work closely with support services, contractors, and external agencies
  • Manage safeguarding concerns and escalate where necessary
  • Handle complaints, rent-related queries, successions, and tenancy changes
  • Maintain accurate records in line with GDPR and policy requirements

Requirements:

  • Previous Housing Officer / Tenancy Management experience is essential
  • Strong knowledge of housing legislation and safeguarding practices
  • Excellent communication and customer service skills
  • Ability to work confidently on-site and manage a varied caseload

Additional Information:

Job Posted:
December 13, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Housing Officer

Front of House Office Assistant

Temporary Front of House Office Assistant role in London Bridge, Monday to Frida...
Location
Location
United Kingdom , London
Salary
Salary:
13.85 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
January 31, 2026
Flip Icon
Requirements
Requirements
  • Excellent communication and interpersonal skills
  • Strong organisational abilities and attention to detail
  • Confident using Microsoft Office and other office systems
  • Previous experience in a front of house or administrative role is desirable
Job Responsibility
Job Responsibility
  • Greet visitors and clients with warmth and professionalism
  • Ensure refreshments and break out areas are stocked
  • Manage incoming calls and direct enquiries appropriately
  • Maintain a tidy and welcoming reception area
  • Coordinate meeting room bookings and prepare rooms as needed
  • Handle incoming and outgoing mail and deliveries
  • Support general office administration tasks
  • Assist with onboarding new starters and visitor access
  • Fulltime
Read More
Arrow Right

Housing Officer

Our client provides safe, affordable, and quality housing to their residents. Th...
Location
Location
United Kingdom , Livingston
Salary
Salary:
15.00 - 18.00 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
March 31, 2026
Flip Icon
Requirements
Requirements
  • Ideally experience in housing roles, estate management, repairs, arrears management, and using the UC Landlord Portal
  • Knowledge of Universal Credit, welfare benefits, housing legislation, and good practice
  • Excellent communication, organisation, and computer skills
  • Commitment to equal opportunities and high service standards
  • Clean driving license and access to a car
Job Responsibility
Job Responsibility
  • Housing Management: Liaise with tenants, manage estates, address anti-social behaviour, and conduct inspections
  • Repairs: Coordinate with Maintenance Supervisors and tenants on repair issues
  • Arrears Control: Manage arrears, negotiate arrangements, and instigate legal action if necessary
  • Resident Involvement: Promote the Association's work and attend tenant meetings
  • Administration: Maintain accurate records and adhere to performance standards
What we offer
What we offer
  • Weekly pay for added financial convenience
  • 28 days of paid annual leave based on a weekly accrual
  • Access to discount vouchers with various high street brands
  • Eye care vouchers and contribution towards glasses for VDU purposes
  • Support from our team to aid in finding permanent work and expert interview guidance
  • Pension scheme options with employer contributions
  • Statutory Sick Pay in case you find yourself under the weather
  • Access to our assistance programme offering free, confidential, and independent advice on various issues
  • Exciting opportunities for career growth within our sister businesses, covering multiple sectors and specialisms
  • Parttime
Read More
Arrow Right

Housing Officer

Are you passionate about housing and ready for a temporary role that could lead ...
Location
Location
United Kingdom , Lambeth, London
Salary
Salary:
15.00 - 16.00 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in housing is essential
  • Strong communication skills and a friendly demeanour
  • Ability to work effectively in a fully office-based environment
  • A proactive approach to problem-solving and teamwork
Job Responsibility
Job Responsibility
  • Manage housing repairs and ensure timely resolutions
  • Oversee an apprentice, guiding them in day-to-day operations
  • Provide excellent support to residents and staff alike
  • Maintain accurate records and documentation
  • Fulltime
Read More
Arrow Right
New

Housing Officer

We are recruiting an experienced Housing Officer to manage a patch of approximat...
Location
Location
United Kingdom , Brentwood
Salary
Salary:
27.69 GBP / Hour
Vox Consultants
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience working as a Housing Officer or similar
  • Strong experience in arrears recovery and tenancy management
  • Ability to manage a large patch effectively
  • Confident communicator with strong organisational skills
Job Responsibility
Job Responsibility
  • Managing a patch of around 400 properties
  • Rent arrears management and recovery
  • Carrying out estate inspections
  • Completing tenancy audits and visits
  • Managing tenancy issues including breaches and enforcement
  • General tenancy management and resident support
  • Parttime
Read More
Arrow Right

Housing Officer

Are you passionate about housing and ready for a temporary role that could lead ...
Location
Location
United Kingdom , London
Salary
Salary:
15.00 - 16.00 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in a housing organisation
  • Strong understanding of current housing issues
  • Proficient in IT, particularly Northgate, Sage, and Microsoft Office
  • Excellent communication skills, both written and verbal
  • Knowledge of welfare benefits and housing legislation
  • Ability to work independently and be approachable
Job Responsibility
Job Responsibility
  • Manage rent collection and arrears recovery
  • Handle tenancy management functions: voids, viewings, sign-ups, and terminations
  • Conduct estate inspections and address arising issues
  • Assist in managing cleaning, maintenance, and repairs contracts
  • Address resident complaints and information requests
  • Maintain accurate records and log sheets
  • Organise social and community events for residents
  • Conduct welfare calls to vulnerable residents
  • Ensure smooth daily office administration
  • Fulltime
Read More
Arrow Right

Senior Appeals Officer (Housing)

Butler Rose is working with a local government in North West London in their sea...
Location
Location
United Kingdom , Harrow
Salary
Salary:
30.03 GBP / Hour
butlerrose.com Logo
Butler Rose
Expiration Date
May 31, 2026
Flip Icon
Requirements
Requirements
  • Minimum 3 years' experience in Housing Benefit appeals
  • Strong knowledge of relevant legislation and financial assessment systems (e.g., Northgate, Civica)
  • Excellent communication, relationship management, and problem-solving skills
  • Ability to work independently and under pressure
Job Responsibility
Job Responsibility
  • Manage appeal cases, prepare submissions, and attend tribunal hearings
  • Respond to appeals queries and escalations
  • Deputise for the Team Leader and provide guidance to officers
  • Ensure compliance with housing benefit, council tax, and social care regulations
Read More
Arrow Right

Housing Officer

As a Housing Officer, you will work directly with residents to ensure their hous...
Location
Location
United Kingdom , Livingston
Salary
Salary:
15.00 - 18.00 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in housing roles, estate management, repairs, arrears management, and using the UC Landlord Portal
  • Knowledge of Universal Credit, welfare benefits, housing legislation, and good practice
  • Excellent communication, organisation, and computer skills
  • Commitment to equal opportunities and high service standards
  • Clean driving license and access to a car
Job Responsibility
Job Responsibility
  • Liaise with tenants, manage estates, address anti-social behaviour, and conduct inspections
  • Coordinate with Maintenance Supervisors and tenants on repair issues
  • Manage arrears, negotiate arrangements, and instigate legal action if necessary
  • Promote the Association's work and attend tenant meetings
  • Maintain accurate records and adhere to performance standards
What we offer
What we offer
  • Weekly pay for added financial convenience
  • 28 days of paid annual leave based on a weekly accrual
  • Access to discount vouchers with various high street brands
  • Eye care vouchers and contribution towards glasses for VDU purposes
  • Support from our team to aid in finding permanent work and expert interview guidance
  • Pension scheme options with employer contributions
  • Statutory Sick Pay in case you find yourself under the weather
  • Access to our assistance programme offering free, confidential, and independent advice on various issues
  • Exciting opportunities for career growth within our sister businesses, covering multiple sectors and specialisms
  • Parttime
Read More
Arrow Right
New

Housing Support officer

To ensure high-quality lead support is given to each individual with a wide rang...
Location
Location
United Kingdom
Salary
Salary:
27050.00 GBP / Year
myshon.co.uk Logo
MYSHON
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Home Care: 1 year (required)
  • Full UK driving licence (required)
  • Be prepared to travel large distances, the accommodation in questions is based in the following areas – Gloucester, Bristol, Bracknell, Exeter, Exmouth and surrounding areas
  • Strong communication skills – written, verbal, and listening
  • Basic IT skills – Outlook, Word, and Excel
  • Previous experience working with vulnerable adults in supported housing settings
  • Willingness to undergo an enhanced DBS check
Job Responsibility
Job Responsibility
  • Work closely with Care Providers, receive referrals for Specialised Supported Accommodation, complete tenancy sign-ups and provide ongoing intensive housing management tasks
  • Monitor, identify and promote practice that safeguards individuals and follow the whistle blowing procedure to raise any concerns
  • Listen and promptly deal with any issues and liaise with the regional housing manager where needed to support with this
  • Liaise with appropriate external professionals in respect of tenants changing needs
  • Inspect areas within the properties in order to arrange repairs and decorations and to ensure rooms are ready for new tenants to move in to. This includes promoting safe and clean use of communal areas and private rooms within the property
  • Ensure relevant health and safety checks are carried out in accordance with the policies and procedures and report any issues
  • Participate in team meetings, new initiatives and future changes to improve service delivery
  • Work in a person-centred approach, with individuals at the forefront of what we do
  • Ensure work practices meet Health & Safety requirements and adhere to the companies Equality and Diversity policy
  • Respect confidentiality and data protection regulations (GDPR) at all times
What we offer
What we offer
  • 25 days annual leave plus Bank Holidays
  • 24 hour EAP Scheme
  • Company pension
  • Life insurance
  • Referral programme
  • Sick pay
  • Winter Flu Vaccination
  • Lone worker safety device designed to protect individuals working alone
  • Free eye tests
  • Fulltime
Read More
Arrow Right
Welcome to CrawlJobs.com
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.