Housing Officer Job at Brook-St Hiredonline (Alveston, South Gloucestershire)

Housing Officer

Forward Housing has an exciting opportunity available for a Housing Officer to j...

Location

United Kingdom , Grantham

Salary:

31521.10 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Working towards (or willing to complete) a Level 4 CIH qualification
Experienced in delivering excellent customer service, especially for people with a learning disability
Skilled at building effective stakeholder relationships
Enthusiastic, determined, and passionate about housing management
Knowledgeable (or keen to learn) about social housing frameworks, especially in Supported Housing and Exempt Accommodation

Job Responsibility

Maintain accurate property records and act as the main contact for tenants and care teams
Monitor rent accounts, liaising with Housing Benefit teams and resolving issues promptly
Support tenants with tenancy responsibilities and new tenancy sign-ups
Work with the Repairs team to minimise voids and ensure properties are ready for re-letting
Assist with compliance monitoring and service charge budgets
Collaborate with finance, care commissioners, and adult social care teams

What we offer

Supportive, values-driven organisation
Opportunities for professional development and CIH qualifications
The chance to make a meaningful impact every day

Fulltime

Housing Officer

Our Housing Officers will provide technical or professional expertise and advice...

Location

United Kingdom , Enfield Lock

Salary:

36565.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in providing technical or professional expertise and advice
Experience in delivering a comprehensive customer focussed, proactive and high-quality neighbourhood management service
Experience in managing a portfolio of tenancies
Experience in investigating Anti-Social Behaviour cases
Knowledge of legislation and regulatory requirements related to housing

Job Responsibility

To provide a comprehensive customer focussed, proactive and high-quality neighbourhood management service across a defined neighbourhood of under 450 properties from the start to end of their tenancy
Ensure that all tenant records on our HMS are up to date with the correct information and each contact with the tenant is recorded accordingly
Deliver a comprehensive voids and lettings service across your neighbourhood
Encourage resident involvement with the tenants in your neighbourhood
Be responsible for managing a portfolio of tenancies, working within agreed policies and procedures and utilising all appropriate and available tools to manage tenancies effectively
Lead on delivering a programme of neighbourhood, estate and patch/property inspections to ensure they are well maintained and managed, present a safe and secure environment for customers and visitors
Identify and report any safeguarding issues in line with our Safeguarding policies
Investigating all types of Anti-Social Behaviour cases to satisfactory conclusion
Deliver services that meet legislation and regulatory requirements and reflect best practice and deliver excellent customer service at all times
Uphold our values working collaboratively with colleagues across the Association

What we offer

25 days annual leave entitlement plus public holidays
Health care cashback scheme
Employee Assistant Programme (inc. free counselling and leagal advice)
Generous pension scheme
Supportive and friendly working environment

Fulltime

Housing Officer

HOUSING OFFICER - INVERNESS-SHIRE, UK (TEMPORARY POST) Our client is a well-res...

Location

United Kingdom , Inverness-shire

Salary:

21.53 - 22.53 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Achieved or actively working towards a Housing HNC or equivalent qualification
Educated at least to Higher grade
Several year's experience working in a customer-focused environment
Minimum of 2 year's relevant experience within housing management, tenancy support, and/or allocations
Experience in managing challenging situations with resilience, flexibility, and confidence
Current and full UK driving licence with access to own vehicle
ability to travel independently across various locations within the area
Strong communication skills, both written and verbal, with the ability to engage effectively with diverse audiences
Good understanding of relevant legislation, policies, and good practice within social housing
Proficiency in managing complaints and resolving conflicts professionally

Job Responsibility

Deliver effective housing management services relating to Tenancy Sustainment, Allocations, Anti-Social Behaviour, Estate Management, Income Management, and Voids
Provide clear information and advice to customers on relevant policies, legislation, and their tenancy obligations
Engage with customers to develop and deliver local services in accordance with Scottish Social Housing Charter requirements
Investigate and respond to customer contacts, including complaints, following the Scottish Public Sector Ombudsman (SPSO) complaints process and internal guidance
Help to develop and maintain effective internal and external working relationships with stakeholders and partners
Assist in the development and application of relevant policies, procedures, and best practices
Ensure all duties are carried out in line with the organisation's values and policies

What we offer

Mileage allowance
Hybrid working arrangements
Supportive team
Opportunity to work within a supportive team dedicated to making a positive difference in local communities

Housing Officer

We are currently working with a local authority in Staffordshire who are looking...

Location

United Kingdom , Staffordshire

Salary:

24.00 - 25.00 GBP / Hour

Vivid Resourcing

Expiration Date

Until further notice

Requirements

Previous experience working as a Housing Officer within a local authority or housing association
Strong ASB case management experience
Confident managing a varied tenancy management workload
Ability to work independently and manage priorities effectively
Full UK driving licence and access to a vehicle is preferred

Job Responsibility

Managing a mixed caseload across multiple housing patches
Handling anti-social behaviour cases from initial reports through to resolution
Managing general tenancy management issues including breaches of tenancy, estate management and tenancy sustainment
Conducting home visits and tenancy audits
Working closely with internal departments and external agencies
Providing a customer-focused housing management service to tenants and residents

Housing Officer

We are seeking an experienced and compassionate Extra Care Scheme Housing Office...

Location

United Kingdom , North West

Salary:

Not provided

Vivid Resourcing

Expiration Date

Until further notice

Requirements

Previous experience within housing management, supported housing, or extra care housing
Knowledge of Housing Benefit, tenancy management, and safeguarding procedures
Experience managing rent arrears, ASB, and resident support cases
Strong communication and relationship-building skills
Ability to work independently and manage a varied caseload
Flexible, proactive, and resident-focused approach
Full UK driving licence and access to a vehicle (if required)

Job Responsibility

Manage tenancy sign-ups, tenancy sustainment, and resident onboarding
Conduct regular welfare and scheme visits to residents
Support residents with Housing Benefit and other tenancy-related matters
Monitor rent accounts and proactively manage arrears cases
Liaise with appointees, deputies, family members, and support agencies where appropriate
Respond to and escalate repair and maintenance issues
Manage Anti-Social Behaviour (ASB) cases in line with policies and procedures
Maintain a strong focus on safeguarding and resident wellbeing
Work closely with care providers, contractors, and partner agencies to deliver a high-quality service
Support void management processes, ensuring empty properties are ready to let quickly and efficiently

Housing Officer

Our client is a well-respected and forward-thinking social housing organisation ...

Location

United Kingdom , Inverness-shire

Salary:

Not provided

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Achieved or actively working towards a Housing HNC or equivalent qualification
Educated at least to Higher grade
Several year's experience working in a customer-focused environment
Minimum of 2 year's relevant experience within housing management, tenancy support, and/or allocations
Experience in managing challenging situations with resilience, flexibility, and confidence
Current and full UK driving licence with access to own vehicle
ability to travel independently across various locations within the area
Strong communication skills, both written and verbal, with the ability to engage effectively with diverse audiences
Good understanding of relevant legislation, policies, and good practice within social housing
Proficiency in managing complaints and resolving conflicts professionally

Job Responsibility

Deliver effective housing management services relating to Tenancy Sustainment, Allocations, Anti-Social Behaviour, Estate Management, Income Management, and Voids
Provide clear information and advice to customers on relevant policies, legislation, and their tenancy obligations
Engage with customers to develop and deliver local services in accordance with Scottish Social Housing Charter requirements
Investigate and respond to customer contacts, including complaints, following the Scottish Public Sector Ombudsman (SPSO) complaints process and internal guidance
Help to develop and maintain effective internal and external working relationships with stakeholders and partners
Assist in the development and application of relevant policies, procedures, and best practices
Ensure all duties are carried out in line with the organisation's values and policies

What we offer

Mileage allowance
Hybrid working arrangements (1-2 days per week in the office)

Housing Officer

Our client is seeking an experienced Housing Officer to join a small, friendly a...

Location

United Kingdom , London

Salary:

17.50 - 19.23 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience working within a housing organisation (essential)
A solid understanding of current housing issues and legislation
Confident using IT systems, particularly Microsoft Office
Strong written and verbal communication skills
Organised, proactive and able to hit the ground running

Job Responsibility

Managing day to day housing management tasks across a portfolio of properties
Acting as a key point of contact for residents, resolving issues efficiently and professionally
Supporting tenancy management, including sign-ups, renewals, and enforcement actions
Carrying out property visits and inspections where required
Maintaining accurate records and updating housing systems
Working collaboratively with internal teams and external partners

Fulltime

Housing Officer

This is a community-based Housing Officer role with real responsibility and real...

Location

United Kingdom , Wrexham

Salary:

37541.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Full driving licence and access to a vehicle
Housing Officer experience and/or housing qualification
Experience in one or more of: voids & allocations, arrears/income management, estate management, or housing support

Job Responsibility

Managing rent accounts and preventing arrears escalation
Coordinating allocations and managing void properties
Carrying out estate inspections and resolving local issues
Supporting and addressing anti-social behaviour cases
Working on safeguarding concerns and preparing cases for review or court
Ensuring homes meet health, safety, and housing standards
Representing ClwydAlyn professionally in meetings, case conferences, and court settings

What we offer

Up to 8% matched pension contribution
25 days annual leave + bank holidays (option to buy/sell)
Enhanced sick pay
Access to discounts and wellbeing support
Flexible hybrid working arrangements
A strong focus on training and professional development

Fulltime

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