Housing Officer, Office Angels

Office Angels

Location:
United Kingdom, Livingston

Category:
-

Contract Type:
Not provided

Salary:

15.00 - 18.00 GBP / Hour

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Job Description:

Our client provides safe, affordable, and quality housing to their residents. They believe that everyone deserves a place to call home, and they work tirelessly to support the community through innovative housing solutions and exceptional service. As a Housing Officer, you will be at the forefront of their mission, working directly with residents to ensure their housing needs are met.

Job Responsibility:

Housing Management: Liaise with tenants, manage estates, address anti-social behaviour, and conduct inspections
Repairs: Coordinate with Maintenance Supervisors and tenants on repair issues
Arrears Control: Manage arrears, negotiate arrangements, and instigate legal action if necessary
Resident Involvement: Promote the Association's work and attend tenant meetings
Administration: Maintain accurate records and adhere to performance standards

Requirements:

Ideally experience in housing roles, estate management, repairs, arrears management, and using the UC Landlord Portal
Knowledge of Universal Credit, welfare benefits, housing legislation, and good practice
Excellent communication, organisation, and computer skills
Commitment to equal opportunities and high service standards
Clean driving license and access to a car

Nice to have:

Positive and 'can-do' attitude
Commitment to openness, accessibility, honesty, integrity, and respect
Friendly and supportive approach

What we offer:

Weekly pay for added financial convenience
28 days of paid annual leave based on a weekly accrual
Access to discount vouchers with various high street brands
Eye care vouchers and contribution towards glasses for VDU purposes
Support from our team to aid in finding permanent work and expert interview guidance
Pension scheme options with employer contributions
Statutory Sick Pay in case you find yourself under the weather
Access to our assistance programme offering free, confidential, and independent advice on various issues
Exciting opportunities for career growth within our sister businesses, covering multiple sectors and specialisms

Additional Information:

Job Posted:
August 08, 2025

Expiration:
March 31, 2026

Employment Type:

Parttime

Work Type:

On-site work

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Housing Officer