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Housing Officer

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HASTOE HOUSING ASSOCIATION

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Location:
United Kingdom , Home based covering Somerset and Dorset

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Category:
Real Estate

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Contract Type:
Employment contract

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Salary:

38480.00 - 44720.00 GBP / Year
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Job Description:

As one of our Housing Officers, you will be responsible for delivering housing services directly to the residents on your patch reporting into a Regional Housing Manager. You will deliver a great range of services to our residents, including: Managing rent accounts; Managing anti-social behaviour; Letting empty homes; Resident engagement and community events; Managing estate services and undertaking health and safety inspections; Tenancy management. This role offers a great opportunity to make real impact on people’s lives, developing the skills and experience to start or continue your career in housing. This is a role where no two days are the same.

Job Responsibility:

  • Managing rent accounts
  • Managing anti-social behaviour
  • Letting empty homes
  • Resident engagement and community events
  • Managing estate services and undertaking health and safety inspections
  • Tenancy management

Requirements:

  • Previous experience in housing management or a customer service background
  • Knowledge of rent collection processes
  • Commitment to providing excellent customer service
  • Excellent time management skills
  • Strong team player
  • Flexibility and the ability to work in a dynamic environment
  • Access to your own car for business use
What we offer:
  • Annual Leave: Starting at 25 days, plus bank holidays and 1.5 days complimentary leave, along with the option to purchase additional leave
  • Enhanced Pension: Hastoe's employer contributions start at 5% and are based on matching of your own contribution level, plus 2%, up to a maximum of 8% employer contribution

Additional Information:

Job Posted:
May 04, 2026

Expiration:
May 24, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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