Housing Officer, Office Angels

Housing Officer

Office Angels

Location:
United Kingdom, Livingston

Category:
-

Contract Type:
Not provided

Salary:

15.00 - 18.00 GBP / Hour

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Job Description:

As a Housing Officer, you will work directly with residents to ensure their housing needs are met, liaising with tenants, coordinating repairs, managing arrears, promoting the Association's activities, and maintaining high service standards.

Job Responsibility:

Liaise with tenants, manage estates, address anti-social behaviour, and conduct inspections
Coordinate with Maintenance Supervisors and tenants on repair issues
Manage arrears, negotiate arrangements, and instigate legal action if necessary
Promote the Association's work and attend tenant meetings
Maintain accurate records and adhere to performance standards

Requirements:

Experience in housing roles, estate management, repairs, arrears management, and using the UC Landlord Portal
Knowledge of Universal Credit, welfare benefits, housing legislation, and good practice
Excellent communication, organisation, and computer skills
Commitment to equal opportunities and high service standards
Clean driving license and access to a car

Nice to have:

Positive and 'can-do' attitude
Commitment to openness, accessibility, honesty, integrity, and respect
Friendly and supportive approach

What we offer:

Weekly pay for added financial convenience
28 days of paid annual leave based on a weekly accrual
Access to discount vouchers with various high street brands
Eye care vouchers and contribution towards glasses for VDU purposes
Support from our team to aid in finding permanent work and expert interview guidance
Pension scheme options with employer contributions
Statutory Sick Pay in case you find yourself under the weather
Access to our assistance programme offering free, confidential, and independent advice on various issues
Exciting opportunities for career growth within our sister businesses, covering multiple sectors and specialisms

Additional Information:

Job Posted:
May 08, 2025

Employment Type:

Parttime

Work Type:

On-site work

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