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Housing Officer

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Vox Consultants

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Location:
United Kingdom , North West London

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Category:

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Contract Type:
Not provided

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Salary:

27.70 GBP / Hour

Job Description:

Job Advert: Housing Officer Location: North West London Contract: 3-month ongoing contract Working Arrangement: Hybrid working Pay Rate: £27.70 per hour (Umbrella) Hours: Full-time (37 hours per week)

Job Responsibility:

  • Manage a defined housing patch or caseload, providing comprehensive housing management services
  • Support tenancy sustainment, addressing issues such as breaches of tenancy and antisocial behaviour
  • Monitor and manage rent arrears, taking appropriate early intervention and enforcement action
  • Carry out estate and property inspections, ensuring health, safety, and tenancy compliance
  • Provide a high standard of customer service, handling sensitive and complex cases professionally
  • Resolve housing issues effectively while ensuring compliance with relevant legislation and local authority policies
  • Work collaboratively with internal teams and external partner agencies
  • Maintain accurate case records and produce written correspondence as required

Requirements:

  • Minimum 2 years’ experience in a Housing Officer or Housing Management role, managing a patch or caseload
  • Proven experience in: Tenancy management and sustainment
  • Rent arrears management
  • Property and estate inspections
  • Ability to work independently in a fast-paced environment while contributing to team objectives
  • Access to a car for business use and valid business insurance (essential)

Additional Information:

Job Posted:
January 20, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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