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We are currently recruiting for an experienced Housing Officer to join a busy Housing Management team based in East London. This is a fantastic opportunity for a confident and proactive professional who thrives in a fast-paced tenancy management environment. The Role You will be responsible for delivering a comprehensive tenancy management service, supporting residents and ensuring sustainable tenancies across the borough.
Job Responsibility:
Identifying vulnerable residents and working with partner agencies to support tenancy sustainment
Managing all aspects of tenancy management including successions, assignments and mutual exchanges
Handling legal housing matters, preparing statements and attending court where required
Managing anti-social behaviour cases through proactive case management and resolution strategies
Investigating boundary disputes and property-related issues
Maintaining accurate case records and providing regular updates to residents and stakeholders
Working creatively to develop solutions that support residents and communities
Requirements:
Previous experience working as a Housing Officer within a local authority or social housing setting
Resilient, confident and able to manage challenging situations professionally
Strong knowledge of tenancy management and ASB casework
Excellent attention to detail and organisational skills
Can work independently, including lone working where required
Holds a full UK driving licence and has daily access to a car