Housing Navigator Case Manager Job at United Way (Allentown)

Housing Case Manager

A well-established nonprofit organization is seeking a Housing Case Manager to s...

Location

United States , El Segundo

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Social Work, Human Services, or related field preferred
2+ years of experience working with homeless or underserved populations
Strong understanding of case management principles and client-centered care
Experience with housing programs (rapid rehousing, housing navigation, etc.) is a plus
Familiarity with HMIS or similar systems preferred
Bilingual Spanish is a plus
Valid driver’s license and reliable transportation required

Job Responsibility

Conduct client intakes, assessments, and develop individualized housing plans
Provide ongoing case management, including referrals, follow-ups, and progress tracking
Assist clients in locating and securing housing (applications, landlord communication, advocacy)
Educate clients on tenant rights, lease agreements, and housing responsibilities
Support clients with rental assistance processes and long-term housing stability
Maintain accurate and timely documentation in internal systems
Collaborate with landlords, property managers, and internal teams
Connect clients to community resources (mental health, employment, childcare, etc.)

Case Manager

We are looking for a compassionate and organized Case Manager to support formerl...

Location

United States , San Francisco

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience providing administrative support, case coordination, or direct services in housing, social services, healthcare, or a related setting
Ability to manage a high-volume caseload while maintaining accurate records, timely follow-up, and strong attention to detail
Proficiency in administrative tasks such as data entry, file maintenance, document organization, and service documentation
Strong interpersonal skills with the ability to build trust and communicate effectively with diverse adult populations facing complex challenges
Ability to respond effectively in crisis situations and use sound judgment when addressing urgent tenant concerns
Knowledge of community-based resources, benefits navigation, and referral processes for individuals with behavioral health, medical, or housing-related needs
Commitment to confidentiality, attention to detail, and respectful, client-centered service delivery

Job Responsibility

Oversee an assigned group of residents, providing consistent case management support tailored to individual goals related to housing stability and quality of life
Meet with tenants through regular outreach, intake conversations, follow-up visits, and ongoing assessments to identify needs and adjust service plans
Help residents secure and maintain public benefits, stay current with rent obligations, and address barriers that could threaten continued housing
Work alongside property staff during unit checks, pest control visits, and habitability follow-up to help resolve concerns affecting tenant living conditions
Connect tenants with community programs such as healthcare, behavioral health, recovery services, and employment resources, and encourage successful engagement with those services
Foster a supportive resident community by organizing group activities, tenant gatherings, and collaborative events with colleagues and property management teams
Provide calm, effective intervention during tenant crises, using de-escalation techniques and coordinating appropriate support when urgent situations arise
Maintain accurate case notes, service documentation, and organized tenant files while protecting the confidentiality of sensitive client information
Partner with internal departments and external service providers to advocate for tenants, coordinate care, and report concerns such as suspected abuse or neglect in a timely manner
Participate in scheduled meetings, recertification efforts, check distribution support, and other program activities that contribute to smooth day-to-day operations

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Housing Navigator

Location

United States , Boston

Salary:

24.00 - 26.00 USD / Hour

Beacon Hill

Expiration Date

Until further notice

Requirements

Bachelor's degree in Human Services or related field
1+ years of experience in case management, housing services, or placements
Experience working with homeless or at-risk populations, including exposure to mental health or substance use
Strong communication, documentation, and database/computer skills

Job Responsibility

Conduct intake, screening, and assessments to identify housing barriers, needs, and preferences
Develop individualized housing/service plans in collaboration with Veterans and VASH case managers
Provide short-term (up to 6 months) case management to support transition into VASH services
Assist Veterans with housing search, placement, and use of Rapid Re-Housing to bridge delays
Coordinate rental assistance, move-in logistics (furniture, transportation), and community resource connections
Partner with VA Medical Centers, VASH teams, and community providers
attend case conferences and weekly calls
Maintain accurate documentation, meet reporting deadlines, and ensure program compliance

Fulltime

Case Manager

Location

United States , Los Angeles

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's degree in Social Work, Human Services, Psychology, Sociology, or related field preferred
Minimum 1–2 years of experience in case management, social services, housing navigation, homeless services, or community outreach preferred
Experience working with unhoused populations, mental health, substance abuse recovery, or underserved communities strongly preferred
Knowledge of local housing programs, public assistance resources, and community-based services
Strong communication, conflict resolution, and organizational skills
Ability to manage a high-volume caseload and prioritize effectively
Proficient in Microsoft Office and case management databases/systems
Bilingual Spanish is a plus
Valid California driver's license and reliable transportation may be required

Job Responsibility

Conduct intake assessments and develop individualized case plans tailored to client needs and goals
Provide ongoing case management services to individuals and families experiencing homelessness or housing insecurity
Assist clients with accessing housing resources, emergency shelter, public benefits, healthcare, mental health services, substance abuse treatment, employment support, and community programs
Maintain regular contact with clients to monitor progress, provide advocacy, and adjust service plans as needed
Support clients with housing applications, documentation collection, referrals, and appointment coordination
Collaborate with local agencies, landlords, shelters, healthcare providers, and community partners to ensure continuity of care
Perform crisis intervention and de-escalation when necessary while maintaining professionalism and empathy
Maintain accurate and timely case notes, client records, and program documentation in compliance with agency and funding requirements
Track client outcomes and ensure compliance with grant, county, and program guidelines
Participate in outreach efforts, community engagement activities, and team meetings

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

Case Manager

We are looking for a compassionate and organized Case Manager to support formerl...

Location

United States , San Francisco

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's degree required, or at least 2 years of verified case management experience serving individuals who are currently or were previously unhoused in place of a degree.
Minimum of 1 year of hands-on experience supporting diverse, low-income, and individuals who are currently or were previously unhoused.
Hands-on background in case management, tenant support, outreach, or supportive housing services.
Knowledge of community resources and the ability to make appropriate referrals based on individual tenant needs.
Demonstrated ability to maintain organized documentation and manage detailed case files for a high-volume caseload.
Proficiency with Microsoft Office applications and confidence completing reports, records, and routine administrative tasks accurately.
Strong written communication skills, including the ability to prepare clear business correspondence and case documentation.
Effective problem-solving skills with the ability to respond appropriately in fast-moving and sensitive situations.

Job Responsibility

Oversee an active portfolio of approximately 60 to 90 residential units, delivering ongoing support to tenants with behavioral health, substance use, or medical needs.
Conduct timely in-person outreach when tenants move in, continue engagement through routine follow-up visits, and increase contact whenever circumstances require additional support.
Complete comprehensive intake and recurring assessments to identify tenant needs, create service plans, and guide progress toward housing stability and improved quality of life.
Help residents secure and maintain public benefits, stay current with rent obligations, and navigate barriers that may affect continued tenancy.
Address apartment and building-related concerns by coordinating with property staff, participating in inspections, and assisting with habitability follow-up as needed.
Connect tenants with employment services, healthcare providers, and community-based programs, while encouraging successful participation in recommended services.
Foster a supportive residential community by organizing group activities, tenant meetings, and social events in collaboration with colleagues, property management, and residents.
Respond to urgent tenant situations with calm de-escalation, document case activity thoroughly, and maintain accurate confidential records in accordance with agency standards.
Work closely with internal teams and external service partners to advocate for tenants, support required recertification activities, and assist during scheduled resident payment distribution days.

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Housing Navigator

World Relief Sacramento seeks a Housing Navigator to join the Extended Case Mana...

Location

United States , Sacramento

Salary:

27.50 - 32.50 USD / Hour

Latino Memphis

Expiration Date

Until further notice

Requirements

Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Desire to serve and empower the Church to impact vulnerable communities
Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
1–2 years of demonstrated experience successfully securing safe, stable, and affordable housing for individuals through resource coordination and advocacy
Knowledge of housing and homelessness programs in the Sacramento region, including relevant funding and regulations
Proficiency in Microsoft office and in using online portals
Willingness to occasionally provide services outside of normal work hours (evenings and weekends)
Strong communication skills, with fluency in written and spoken English
Able to drive medium to large passenger vans or box trucks to and from apartment setups

Job Responsibility

Conduct outreach and establish new relationships with apartment managers/landlords, prioritizing affordability, safety, and program standards
Participate in Continuum of Care (CoC) meetings and similar housing coalitions, advocating and collaborating to expand housing opportunities for refugee populations, individuals with disabilities, and older adults
Secure and confirm safe, clean, and affordable housing for clients across multiple programs, including application, lease signing, and apartment set up
Assist clients in securing financial assistance, including housing deposits, moving costs, reasonable housing accommodations, and other necessary supports
Conduct individualized housing needs assessments and develop housing support plans tailored to each client
Provide comprehensive case management services, including maintaining accurate and timely client notes and documentation in accordance with program standards
Develop, modify, and facilitate individual and group housing workshops for clients, covering topics such as housing options, budgeting for housing, becoming document-ready, tenant rights and responsibilities, and other topics
Problem-solve with staff and provide regular updates to ECM leadership regarding housing needs, challenges, compliance, and numbers served
Conduct home visits to assess client needs and provide support services in alignment with program goals and safety protocols
Support team, as needed, with in-kind donations

What we offer

Competitive benefits package
Employee discount program
Gold-level Cigna Healthy Workforce Designation for well-being program

Fulltime

Project Worker

Join us at Single Homeless Project (SHP) as part of our Lewisham Vulnerable Adul...

Location

United Kingdom , Lewisham, London

Salary:

29822.41 - 32034.46 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

You build trust quickly and genuinely, working alongside people experiencing homelessness and multiple disadvantage with warmth, consistency and clear boundaries
You stay calm and practical in busy or challenging moments, able to balance competing demands without losing sight of what matters for clients
You’re confident working in a property-based service, taking responsibility for creating a safe, well-run environment for both clients and colleagues
You work well with others, whether that’s your immediate team or external partners, and know how to keep things moving forward
You’re open to learning, reflective in your approach and motivated to grow your skills in a role that will stretch you

Job Responsibility

delivering accommodation-based support across properties in Brockley and New Cross
This is hands-on, day-to-day work alongside people experiencing homelessness and multiple disadvantage
building real relationships with clients, supporting them to stabilise, develop life skills and move towards greater independence
navigating the challenges that can come with housing, health and wider support needs
coordinating support with colleagues and partner agencies
maintaining a secure, welcoming environment
staying on top of health and fire safety standards across the properties

What we offer

A salary increase after successfully completing six month's probationary period
A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays)
A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
Staff Health Cash Plan and discounts scheme
Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Fulltime

Community Health Worker

Become a part of our caring community. As a Community Health Worker, you will se...

Location

United States , Atlanta

Salary:

41900.00 - 56600.00 USD / Year

Humana

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Minimum two (2) years of experience with community resources, health agencies, or social services (e.g., Area Agency on Aging, DME providers, Meals on Wheels)
This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher
This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB
Community Health Worker training and/or certificate or willingness to complete within one (1) year
Bachelor's degree in social work or related field
Familiarity with state Medicaid program guidelines
Experience engaging with Medicaid enrollees, including those with physical health and behavioral health needs and varied health literacy
Proficient in English and Spanish

Job Responsibility

Visit patients in the hospital during admissions as well as assist in set up for post discharge appointments
Conduct in-person assessments to understand member care needs, preferences, socioeconomic barriers, and evaluate the home environment
Assist members in navigating healthcare and social service systems, coordinating access to basic needs (e.g., housing, food, income, transportation), and scheduling physical and behavioral health visits
Advocate for members with providers, community resources, schools, and others, including accompanying members to provider visits as requested
Identify and address barriers to healthy living and healthcare access, ensuring members can attend their appointments
Promote and monitor adherence to care plans, providing motivational interviewing to support medication and treatment adherence
Provide social support to boost members' morale and sense of self-worth, serving as a trustworthy, reliable, non-judgmental, consistent, and accepting team member
Support member self-management through culturally appropriate health education and coaching
Conduct research and in-person outreach to locate difficult-to-contact members to increase assessment completion and participation in clinical programs
Build and maintain relationships with providers and community resources to support member referrals and implement community assessments to identify resource gaps

What we offer

medical
dental
vision benefits
401(k) retirement savings plan
time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
short-term and long-term disability
life insurance

Fulltime

Select Country

Housing Navigator Case Manager

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

Looking for more opportunities?

Housing Navigator Case Manager

Housing Case Manager

Case Manager

Housing Navigator

Case Manager

Case Manager

Housing Navigator

Project Worker

Community Health Worker

Our AI answers in your language