Housing Management Officer Job at Brook-St Hiredonline (Leicester)

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Development Management Officer

Start your career in planning with us - are you looking for your first role in p...

Location

United Kingdom , Peterborough

Salary:

28598.00 - 39152.00 GBP / Year

Peterborough City Council

Expiration Date

July 06, 2026

Requirements

Genuine interest for contributing to the future planning and delivery of economic growth and housing within a developing City environment
committed to supporting a quality environment enabling access and opportunities for all
already hold a planning or related under graduate or Masters degree and are looking to the next step in your planning career, or looking to commence a career in planning, being supported through the Royal Town Planning Institute apprenticeship scheme
may also have a few years experience of planning and be looking for your next career challenge

Job Responsibility

Trained to manage a diverse caseload of planning and related applications
work alongside experienced Principal Planners, supporting the delivery of high-profile projects such as city centre developments and sustainable urban extensions

What we offer

Access to a range of benefits via our Employee Benefits Platform, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes
Buy up to 10 days additional annual leave (pro-rata)
Access to car lease scheme
Take your bank holidays flexibly to better suit your personal circumstances
Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings
Access to development opportunities including apprenticeships to support your personal and professional growth
Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
Access to our equality, diversity and inclusion network
Opportunities to receive Employee Recognition Awards

Fulltime

Housing Officer

Our Housing Officers will provide technical or professional expertise and advice...

Location

United Kingdom , Enfield Lock

Salary:

36565.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in providing technical or professional expertise and advice
Experience in delivering a comprehensive customer focussed, proactive and high-quality neighbourhood management service
Experience in managing a portfolio of tenancies
Experience in investigating Anti-Social Behaviour cases
Knowledge of legislation and regulatory requirements related to housing

Job Responsibility

To provide a comprehensive customer focussed, proactive and high-quality neighbourhood management service across a defined neighbourhood of under 450 properties from the start to end of their tenancy
Ensure that all tenant records on our HMS are up to date with the correct information and each contact with the tenant is recorded accordingly
Deliver a comprehensive voids and lettings service across your neighbourhood
Encourage resident involvement with the tenants in your neighbourhood
Be responsible for managing a portfolio of tenancies, working within agreed policies and procedures and utilising all appropriate and available tools to manage tenancies effectively
Lead on delivering a programme of neighbourhood, estate and patch/property inspections to ensure they are well maintained and managed, present a safe and secure environment for customers and visitors
Identify and report any safeguarding issues in line with our Safeguarding policies
Investigating all types of Anti-Social Behaviour cases to satisfactory conclusion
Deliver services that meet legislation and regulatory requirements and reflect best practice and deliver excellent customer service at all times
Uphold our values working collaboratively with colleagues across the Association

What we offer

25 days annual leave entitlement plus public holidays
Health care cashback scheme
Employee Assistant Programme (inc. free counselling and leagal advice)
Generous pension scheme
Supportive and friendly working environment

Fulltime

Housing Officer

HOUSING OFFICER - INVERNESS-SHIRE, UK (TEMPORARY POST) Our client is a well-res...

Location

United Kingdom , Inverness-shire

Salary:

21.53 - 22.53 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Achieved or actively working towards a Housing HNC or equivalent qualification
Educated at least to Higher grade
Several year's experience working in a customer-focused environment
Minimum of 2 year's relevant experience within housing management, tenancy support, and/or allocations
Experience in managing challenging situations with resilience, flexibility, and confidence
Current and full UK driving licence with access to own vehicle
ability to travel independently across various locations within the area
Strong communication skills, both written and verbal, with the ability to engage effectively with diverse audiences
Good understanding of relevant legislation, policies, and good practice within social housing
Proficiency in managing complaints and resolving conflicts professionally

Job Responsibility

Deliver effective housing management services relating to Tenancy Sustainment, Allocations, Anti-Social Behaviour, Estate Management, Income Management, and Voids
Provide clear information and advice to customers on relevant policies, legislation, and their tenancy obligations
Engage with customers to develop and deliver local services in accordance with Scottish Social Housing Charter requirements
Investigate and respond to customer contacts, including complaints, following the Scottish Public Sector Ombudsman (SPSO) complaints process and internal guidance
Help to develop and maintain effective internal and external working relationships with stakeholders and partners
Assist in the development and application of relevant policies, procedures, and best practices
Ensure all duties are carried out in line with the organisation's values and policies

What we offer

Mileage allowance
Hybrid working arrangements
Supportive team
Opportunity to work within a supportive team dedicated to making a positive difference in local communities

Housing Officer

We are currently working with a local authority in Staffordshire who are looking...

Location

United Kingdom , Staffordshire

Salary:

24.00 - 25.00 GBP / Hour

Vivid Resourcing

Expiration Date

Until further notice

Requirements

Previous experience working as a Housing Officer within a local authority or housing association
Strong ASB case management experience
Confident managing a varied tenancy management workload
Ability to work independently and manage priorities effectively
Full UK driving licence and access to a vehicle is preferred

Job Responsibility

Managing a mixed caseload across multiple housing patches
Handling anti-social behaviour cases from initial reports through to resolution
Managing general tenancy management issues including breaches of tenancy, estate management and tenancy sustainment
Conducting home visits and tenancy audits
Working closely with internal departments and external agencies
Providing a customer-focused housing management service to tenants and residents

Housing Officer

We are seeking an experienced and compassionate Extra Care Scheme Housing Office...

Location

United Kingdom , North West

Salary:

Not provided

Vivid Resourcing

Expiration Date

Until further notice

Requirements

Previous experience within housing management, supported housing, or extra care housing
Knowledge of Housing Benefit, tenancy management, and safeguarding procedures
Experience managing rent arrears, ASB, and resident support cases
Strong communication and relationship-building skills
Ability to work independently and manage a varied caseload
Flexible, proactive, and resident-focused approach
Full UK driving licence and access to a vehicle (if required)

Job Responsibility

Manage tenancy sign-ups, tenancy sustainment, and resident onboarding
Conduct regular welfare and scheme visits to residents
Support residents with Housing Benefit and other tenancy-related matters
Monitor rent accounts and proactively manage arrears cases
Liaise with appointees, deputies, family members, and support agencies where appropriate
Respond to and escalate repair and maintenance issues
Manage Anti-Social Behaviour (ASB) cases in line with policies and procedures
Maintain a strong focus on safeguarding and resident wellbeing
Work closely with care providers, contractors, and partner agencies to deliver a high-quality service
Support void management processes, ensuring empty properties are ready to let quickly and efficiently

Private Sector Housing Officer

Location

United Kingdom , Kent

Salary:

Not provided

Vivid Resourcing

Expiration Date

Until further notice

Requirements

Proven experience working within Private Sector Housing
Strong working knowledge of HMO regulations and housing legislation
Experience conducting inspections and handling complaint cases
Ability to manage caseloads independently
Strong communication and organisational skills

Job Responsibility

Conducting HMO inspections (licensed and unlicensed) in line with current legislation
Investigating and responding to housing complaints within the private rented sector
Assessing property conditions and ensuring compliance with housing standards
Taking appropriate enforcement action where necessary
Liaising with landlords, tenants, and other key stakeholders

What we offer

Hybrid working arrangement
Competitive contract rates
Initial 6-month contract with strong potential for extension
Opportunity to make an impact within a well-regarded Local Authority

Fulltime

Tenancy Management Officer

At Hyde, we believe everyone deserves a safe, secure and well-managed home. Our ...

Location

United Kingdom , Chichester

Salary:

35000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Strong experience in ASB and tenancy management, ideally within social housing or a similar regulated environment
Strong investigative and case management skills
Confidence handling complex, sensitive and sometimes confrontational situations
Excellent communication skills with the ability to build trust and de-escalate issues
Experience working collaboratively across agencies and internal teams
A methodical and evidence-led approach to decision making
A commitment to delivering fair, proportionate and legally sound outcomes

Job Responsibility

Leading and resolving ASB and tenancy enforcement cases from start to finish
Conducting investigations, risk assessments and developing clear case plans
Managing breaches including illegal occupation, abandonment and subletting
Supporting sensitive cases involving safeguarding, domestic abuse and vulnerability
Preparing high-quality legal documentation and attending court where necessary
Working closely with police, local authorities, safeguarding teams and community partners
Maintaining accurate records and ensuring compliance with legislation and policy
Identifying trends and contributing to service improvement and prevention strategies

What we offer

Excellent pension
Generous holiday allowance
Life assurance
Flexible benefits platform
Career development & learning support
Volunteering days

Fulltime

Housing Officer

Our client is a well-respected and forward-thinking social housing organisation ...

Location

United Kingdom , Inverness-shire

Salary:

Not provided

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Achieved or actively working towards a Housing HNC or equivalent qualification
Educated at least to Higher grade
Several year's experience working in a customer-focused environment
Minimum of 2 year's relevant experience within housing management, tenancy support, and/or allocations
Experience in managing challenging situations with resilience, flexibility, and confidence
Current and full UK driving licence with access to own vehicle
ability to travel independently across various locations within the area
Strong communication skills, both written and verbal, with the ability to engage effectively with diverse audiences
Good understanding of relevant legislation, policies, and good practice within social housing
Proficiency in managing complaints and resolving conflicts professionally

Job Responsibility

Deliver effective housing management services relating to Tenancy Sustainment, Allocations, Anti-Social Behaviour, Estate Management, Income Management, and Voids
Provide clear information and advice to customers on relevant policies, legislation, and their tenancy obligations
Engage with customers to develop and deliver local services in accordance with Scottish Social Housing Charter requirements
Investigate and respond to customer contacts, including complaints, following the Scottish Public Sector Ombudsman (SPSO) complaints process and internal guidance
Help to develop and maintain effective internal and external working relationships with stakeholders and partners
Assist in the development and application of relevant policies, procedures, and best practices
Ensure all duties are carried out in line with the organisation's values and policies

What we offer

Mileage allowance
Hybrid working arrangements (1-2 days per week in the office)

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Housing Management Officer

Job Description

Job Responsibility

Requirements

What we offer

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