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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. This is a fulltime teleworker opportunity in Oklahoma. Qualified candidates must reside Oklahoma and be willing to travel within the state. The Housing and Community Support Services Specialist builds collaborative relationships with municipalities, counties, and state housing entities across the state of Oklahoma. They leverage county housing programs and initiatives and bridge growth and expansion of housing resource availability through grants and special housing planning initiatives. Works directly with Aetna Better Health of Oklahoma members and community stakeholders and agencies to address both emergent and urgent housing needs. Incumbent will build strategic partnerships and collaborate with Oklahoma housing agencies and entities, to address housing instability in the Oklahoma Medicaid population.
Job Responsibility:
Develop policies and procedures for supporting member access to State permanent supportive housing
In partnership with the health plan and by utilizing State specific contract, establish a strategic plan to include objectives, required reporting, intended outcomes and results
Serve as health plan liaisons and cross collaborative partners with state agencies, provider groups, and community-based organizations
Provide training and education to both internal staff and external stakeholders
Support care management staff, when complex needs are identified, and assistance is needed with connection to services, additional resources, and transition planning
Attend health plan rounds which may include transitional rounds
Partner, support and collaborate with State and local housing authorities
Provide support and expertise with determining housing program qualifications and eligibility
community development block grant programs
affordable housing and tenant support for individuals with disabilities
As the Aetna Better Health of Oklahoma Housing Subject Matter Expert, collaborate with the RFP team and assist with providing information for State RFP requests and renewals
Emphasize on reductions in care disparities and increased health equity
In partnership across multiple departments, coordinate the monitoring and tracking of outreach events which align and support community and membership goals
Proven track record meeting project dates
Broad knowledge of community resources including behavioral health and substance use disorder delivery system in Oklahoma
Ability to interpret rules, regulations, and policies and to make decisions in accordance with established policies
Excellent verbal, written and presentation skills
Requirements:
Candidate must reside in Oklahoma
5+ years’ experience in public sector or managed health care
2+ years’ experience in assisting the elderly and persons with disabilities to secure accessible, affordable housing through Federal (such as HUD, Shelter Plus Care, SAMHSA, and USDA), as well as, local programs
Statewide Housing system of care knowledge is required
2+ years demonstrated proficiency with personal computer, keyboard navigation, and MS Office Suite applications (Teams, Outlook, Word, Excel, SharePoint, etc.)
Must possess reliable transportation and be willing and able to travel in-state up to 25% of the time
Flexibility to work beyond core hours, Monday-Friday, 8am-5pm, to meet member needs
Nice to have:
Experience in determining eligibility for programs or services or experience is preferred
Bachelor’s degree in Business Administration, Human Services or a relevant field is preferred, or an equivalent combination of education and experience
What we offer:
Affordable medical plan options
a 401(k) plan (including matching company contributions)
an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility