Housing Clerk Job at Hecate Strait Employment Development Society (Lax Kw'alaams)

Job Description

Provides administrative support for housing services, tenant records, applications, rent payments, inquiries, and housing-related documentation.

Coordinate communication correspondence from tenant in respect of their rent accounts
Maintain tenants former and current rent accounts, setting up agreements and arrangements to clear arrears
Provide support, guidance, and assistance to the Band’s Housing Committee
Provide administrative back up to the Housing team, inputting data onto computerized systems
Track and collect rent payments, security deposits, and follow up and address late payments and eviction notices
Assist in the process of acquiring tenants by marketing available units, accepting and reviewing applications, and preparing and tracking rental agreements
Coordinate move-in and move-out dates, including unit inspection and related paperwork
Ensure that the band’s housing policies and by-laws are consistently implemented and enforced
Work with tenants to resolve housing concerns and complaints and maintain a record of issues addressed
Maintain a record of required housing maintenance and assess and prioritize work to be assigned to the maintenance staff
Perform all Other duties within the scope of the position and as determined by the Senior Housing Manager

Completion of a secondary school diploma (Grade 12)
Post-secondary education in office administration, business administration, or a related field (Asset)
Previous experience in office administration, business administration, or a related field
Two years of experience in a similar position (Asset)
Ability to manage priorities
Ability to meet deadlines
Experience with office procedures and a computerized environment
Able to deal effectively with the public
Maintain strict confidentiality
Clear and professional verbal and written communication
Skilled in Microsoft Office
Excellent time management and multitasking abilities
Friendly, approachable, and helpful attitude
Patient and calm
Acceptable Criminal Record Check with Vulnerable Sector Search
Valid Driver’s License (Class 5)

Post-secondary education in office administration, business administration, or a related field
Two years of experience in a similar position
Preference will be given to Lax Kw’alaams Band Members or qualified applicants of Indigenous ancestry