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We are looking for an experienced Housing Choice Voucher Program Assistant to join a dynamic nonprofit organization in Baltimore, Maryland. In this contract role, you will oversee compliance and administrative functions within the Housing Choice Voucher program, while providing leadership and guidance to a team of staff members. This opportunity is ideal for someone with a strong background in property management, administrative processes, and federal housing regulations.
Job Responsibility:
Manage program compliance to ensure adherence to housing regulations and organizational policies
Oversee eligibility determinations, leasing processes, recertifications, inspections, and terminations within the Housing Choice Voucher program
Supervise and motivate a team of up to seven direct reports, fostering a productive and collaborative work environment
Conduct weekly team meetings to review progress, address challenges, and identify opportunities for skill development
Approve staff timesheets and document actions taken to address performance deficiencies
Coordinate and manage staff assignments to ensure efficient workflow and timely completion of tasks
Review and approve reasonable accommodation requests in line with federal housing regulations
Develop and maintain departmental policies and procedures to ensure consistent implementation
Safeguard sensitive applicant and participant information by maintaining accurate electronic files and secure physical records
Resolve concerns and provide exceptional customer service to program participants, property partners, vendors, and other stakeholders
Requirements:
Proficiency in Yardi and SharePoint software
Knowledge of HUD regulations and Section 8 housing programs
Strong administrative and organizational skills, with experience in property management
Advanced proficiency in Microsoft Excel for data analysis and reporting
Ability to manage and lead teams effectively, fostering a positive and results-driven environment
Excellent communication skills to address concerns and build relationships with stakeholders
Experience in handling sensitive information in compliance with the Federal Privacy Act
Familiarity with compliance oversight and program implementation within housing initiatives
What we offer:
medical, vision, dental, and life and disability insurance