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Robert Half Logo Robert Half · Public Sector

Housing Choice Voucher Program Assistant

United States, Baltimore · Job Posted April 10, 2026
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Job Description

We are looking for an experienced Housing Choice Voucher Program Assistant to join a dynamic nonprofit organization in Baltimore, Maryland. In this contract role, you will oversee compliance and administrative functions within the Housing Choice Voucher program, while providing leadership and guidance to a team of staff members. This opportunity is ideal for someone with a strong background in property management, administrative processes, and federal housing regulations.

Job Responsibility

  • Manage program compliance to ensure adherence to housing regulations and organizational policies
  • Oversee eligibility determinations, leasing processes, recertifications, inspections, and terminations within the Housing Choice Voucher program
  • Supervise and motivate a team of up to seven direct reports, fostering a productive and collaborative work environment
  • Conduct weekly team meetings to review progress, address challenges, and identify opportunities for skill development
  • Approve staff timesheets and document actions taken to address performance deficiencies
  • Coordinate and manage staff assignments to ensure efficient workflow and timely completion of tasks
  • Review and approve reasonable accommodation requests in line with federal housing regulations
  • Develop and maintain departmental policies and procedures to ensure consistent implementation
  • Safeguard sensitive applicant and participant information by maintaining accurate electronic files and secure physical records
  • Resolve concerns and provide exceptional customer service to program participants, property partners, vendors, and other stakeholders

Requirements

  • Proficiency in Yardi and SharePoint software
  • Knowledge of HUD regulations and Section 8 housing programs
  • Strong administrative and organizational skills, with experience in property management
  • Advanced proficiency in Microsoft Excel for data analysis and reporting
  • Ability to manage and lead teams effectively, fostering a positive and results-driven environment
  • Excellent communication skills to address concerns and build relationships with stakeholders
  • Experience in handling sensitive information in compliance with the Federal Privacy Act
  • Familiarity with compliance oversight and program implementation within housing initiatives

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
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