Housing Case Manager Job at Robert Half (El Segundo)

Housing Case Manager

Housing Case Manager Location: Jamaica Plain, MA Organization Type: Community-B...

Location

United States , Jamaica Plain

Salary:

24.00 - 25.00 USD / Hour

Beacon Hill

Expiration Date

Until further notice

Requirements

High school diploma or GED
valid MA driver's license with 2+ years of driving experience
Experience providing case management or direct support to individuals with complex needs
Strong written communication, organizational skills, and proficiency with Microsoft Office
Ability to work independently, manage crises, and maintain professional boundaries

Job Responsibility

Provide intensive case management to formerly chronically homeless tenants using a Housing First, harm-reduction, and trauma-informed approach
Conduct community and office visits, complete intakes, and support housing transitions
Create and update Housing Service Plans (HSPs), maintain case notes, and complete required documentation
Support tenants with daily living skills, benefits applications, budgeting, and accessing health, legal, and social services
Assist tenants with maintaining housing, resolving issues with property management, and addressing rent-related concerns
Advocate with community agencies, attend case conferences, and coordinate with housing authorities
Provide crisis intervention, develop crisis plans, and support tenants with mental health or substance-use needs

Fulltime

Case Manager

We are looking for a compassionate and organized Case Manager to support formerl...

Location

United States , San Francisco

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience providing administrative support, case coordination, or direct services in housing, social services, or a related setting
Ability to manage a high-volume caseload while maintaining organized documentation and timely follow-up
Strong interpersonal skills with the ability to work effectively with individuals facing mental health, substance use, or medical challenges
Proficiency in administrative tasks such as data entry, record maintenance, and filing with strong attention to detail
Ability to handle crisis situations calmly, apply sound judgment, and maintain appropriate boundaries
Comfortable collaborating with property staff, community partners, and multidisciplinary internal teams
Knowledge of confidentiality practices and sensitivity when handling client records and personal information
Reliable communication skills and the ability to attend meetings, coordinate services, and complete assigned responsibilities consistently

Job Responsibility

Oversee an assigned group of residents and provide ongoing case management tailored to individual goals related to housing stability, wellness, and daily functioning
Meet with tenants regularly through outreach and follow-up visits, beginning at move-in and continuing as needed to assess needs and strengthen engagement
Develop supportive relationships with residents and use practical interventions to help prevent housing disruption and encourage long-term tenancy success
Help clients secure and maintain benefits, track rent obligations, and support timely monthly or twice-monthly payments
Address apartment or hotel living concerns by coordinating around unit conditions and participating in routine inspections and pest control visits with property staff
Connect residents to community resources, including healthcare, behavioral health, social services, and employment programs, and assist them in following through with referrals
Foster a positive tenant community by organizing group activities, resident events, and collaborative programs with case management and property management teams
Respond appropriately to urgent tenant situations, including crisis intervention, de-escalation, mandated reporting, and coordination with supervisors or outside providers when necessary
Maintain complete and confidential case records, including assessments, service notes, file upkeep, and documentation of all client interactions and supports provided
Participate in scheduled meetings, agency initiatives, and tenant support activities such as recertification processes and resident payment distribution days

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

Dispute Resolution Case Manager

Are you passionate about driving organisational success through effective change...

Location

United Kingdom , Eastleigh

Salary:

35000.00 GBP / Year

Abri

Expiration Date

Until further notice

Requirements

Excellent communication skills
strong attention to detail
calm, solutions-focused approach
ability to manage own case work
risk-based approach
organizational strengths
investigative skills

Job Responsibility

Responding to casework (formal investigations) from the Housing Ombudsman and other Ombudsmen
conducting fair and impartial review of formal investigations
collating and providing information to the Ombudsman
working closely with Operational Teams
identifying service improvement opportunities
managing own case work from initial enquiry through to submission
completing thorough review using a risk-based approach
identifying steps to put things right for customers

What we offer

Competitive salaries
comprehensive benefits
excellent working environment

Fulltime

Case Manager

Location

United States , San Francisco

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience providing administrative or case management support in housing, social services, healthcare, or a related setting
Ability to manage a high-volume caseload while maintaining accurate documentation and timely follow-up
Strong interpersonal skills with the ability to engage vulnerable populations in a respectful and supportive manner
Proficiency in administrative tasks such as data entry, record maintenance, and file organization
Ability to respond professionally in crisis situations and use sound judgment when handling sensitive matters
Strong collaboration skills and the ability to work effectively with tenants, property staff, and external service providers
Commitment to confidentiality, professionalism, and consistent attendance at required meetings and program activities

Job Responsibility

Oversee an assigned portfolio of residents, providing consistent case management support tailored to individual housing and wellness goals
Meet with tenants at move-in and throughout their residency to complete assessments, monitor progress, and identify changing service needs
Foster housing retention by maintaining regular contact, building trust, and applying practical intervention strategies when concerns arise
Help residents secure and maintain public benefits, stay current with rent obligations, and address barriers that affect financial stability
Coordinate with property staff during unit inspections and pest control visits, and assist tenants in resolving habitability-related concerns
Connect residents with community resources such as healthcare, behavioral health services, and employment programs, and encourage successful follow-through
Organize tenant engagement activities, group meetings, and community-building events in partnership with colleagues and property management teams
Provide calm, effective support during tenant crises, including de-escalation and timely communication with internal teams or external providers as appropriate
Maintain accurate case files, service records, and related documentation while protecting confidentiality and meeting reporting expectations
Report suspected abuse or neglect in accordance with policy and participate in scheduled meetings, recertification efforts, and site-based support activities

What we offer

Medical insurance
Vision insurance
Dental insurance
Life and disability insurance
401(k) plan

Fulltime

Case Manager

Location

United States , Los Angeles

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's degree in Social Work, Human Services, Psychology, Sociology, or related field preferred
Minimum 1–2 years of experience in case management, social services, housing navigation, homeless services, or community outreach preferred
Experience working with unhoused populations, mental health, substance abuse recovery, or underserved communities strongly preferred
Knowledge of local housing programs, public assistance resources, and community-based services
Strong communication, conflict resolution, and organizational skills
Ability to manage a high-volume caseload and prioritize effectively
Proficient in Microsoft Office and case management databases/systems
Bilingual Spanish is a plus
Valid California driver's license and reliable transportation may be required

Job Responsibility

Conduct intake assessments and develop individualized case plans tailored to client needs and goals
Provide ongoing case management services to individuals and families experiencing homelessness or housing insecurity
Assist clients with accessing housing resources, emergency shelter, public benefits, healthcare, mental health services, substance abuse treatment, employment support, and community programs
Maintain regular contact with clients to monitor progress, provide advocacy, and adjust service plans as needed
Support clients with housing applications, documentation collection, referrals, and appointment coordination
Collaborate with local agencies, landlords, shelters, healthcare providers, and community partners to ensure continuity of care
Perform crisis intervention and de-escalation when necessary while maintaining professionalism and empathy
Maintain accurate and timely case notes, client records, and program documentation in compliance with agency and funding requirements
Track client outcomes and ensure compliance with grant, county, and program guidelines
Participate in outreach efforts, community engagement activities, and team meetings

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

Case Manager

We are looking for a compassionate and organized Case Manager to support formerl...

Location

United States , San Francisco

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree required, or at least 2 years of verifiable case management experience serving individuals who are currently or previously unhoused in place of a degree.
Minimum of 1 year of experience working with diverse, low-income, and individuals who are currently or previously unhoused.
Prior background in case management, tenant support, outreach, or closely related human services work.
Familiarity with San Francisco, California community resources and the ability to make appropriate service referrals.
Proven ability to manage organized documentation and case files for a large resident caseload.
Working knowledge of Microsoft Office applications and comfort with routine administrative tasks such as data entry and filing.
Strong written communication skills with the ability to complete forms, maintain records, and prepare detailed correspondence accurately.
Demonstrated critical thinking, problem-solving ability, and sound judgment when handling sensitive or high-pressure situations.

Job Responsibility

Oversee a high-volume portfolio of residents, delivering individualized support plans that promote housing stability and improved quality of life.
Meet with tenants regularly through outreach and follow-up visits, including at move-in and during periods when additional engagement is needed.
Complete intake evaluations, ongoing service assessments, and case planning activities based on each resident’s goals and circumstances.
Help tenants secure and maintain income, public benefits, and timely rent payments while addressing barriers that may affect housing retention.
Coordinate with property staff on unit-related concerns, including inspections, pest control visits, and habitability matters affecting resident well-being.
Connect residents with healthcare, behavioral health, employment, and community-based services, and support them in successfully following through on referrals.
Foster a supportive tenant community by organizing group activities, resident meetings, and events in collaboration with colleagues and site staff.
Respond appropriately to urgent tenant situations by using de-escalation techniques, documenting concerns, and communicating with supervisors or partner agencies when required.
Maintain accurate case records, service notes, and tenant files while protecting confidentiality and meeting program documentation standards.
Participate in scheduled meetings, site initiatives, recertification activities, and resident support events such as check distribution days.

Case Manager

We are looking for a compassionate and organized Case Manager to support formerl...

Location

United States , San Francisco

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's degree required, or two years of verified case management experience serving individuals who are currently or previously without stable housing in place of a degree
At least one year of experience working with low-income, diverse, and individuals who are currently or previously without stable housing
Hands-on background in case management, outreach, or both within human services or supportive housing settings
Familiarity with San Francisco resources and service networks for adults who are currently or previously without stable housing, with the ability to make effective referrals
Ability to manage organized documentation and case files for a large caseload in a fast-paced environment
Proficiency with Microsoft Office applications and general administrative tasks such as data entry and filing
Strong written communication skills with the ability to complete forms, maintain records accurately, and prepare clear and accurate correspondence
Demonstrated problem-solving ability, sound judgment, and effectiveness in handling sensitive or high-pressure situations

Job Responsibility

Oversee a high-volume caseload of residents in supportive housing, providing consistent guidance tailored to each tenant’s goals and service needs
Meet with tenants at move-in and on an ongoing basis to evaluate needs, monitor progress, and adjust support plans to encourage housing stability
Develop strong working relationships with residents through regular contact, proactive engagement, and timely intervention when concerns arise
Help tenants secure and maintain public benefits, stay current with rent obligations, and address barriers that may affect successful tenancy
Coordinate with property staff during unit checks, pest control visits, and habitability follow-up to help resolve housing-related issues
Connect residents with employment resources, health services, behavioral health support, and other community-based programs, while encouraging follow-through with referrals
Organize tenant meetings, community activities, and group events that foster connection, participation, and a supportive living environment
Respond appropriately to urgent tenant situations by using de-escalation techniques, documenting incidents, and involving internal teams or outside providers when needed
Maintain accurate case records, service notes, files, and related documentation while protecting confidentiality and meeting reporting expectations
Work closely with colleagues, hotel staff, and partner agencies, including support for recurring tenant recertification efforts and scheduled resident service activities

What we offer

Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance
Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan

Case Manager

We are looking for a compassionate and organized Case Manager to support formerl...

Location

United States , San Francisco

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree required, or at least 2 years of verified case management experience supporting individuals who are currently or were previously unhoused in lieu of a degree
At least 1 year of experience working with diverse, low-income, and unhoused or previously unhoused populations
Hands-on background in case management, outreach, or related direct-service work
Familiarity with San Francisco resources and service networks available to adults who are currently or were previously unhoused
Ability to manage organized documentation and case files for a large resident caseload
Proficiency with Microsoft Office applications and general administrative tasks such as data entry and filing
Strong written communication skills with the ability to complete paperwork accurately and prepare detail-oriented correspondence
Demonstrated critical thinking, problem-solving ability, and sound judgment when handling sensitive or challenging situations

Job Responsibility

Oversee a high-volume portfolio of residents, providing individualized case management that promotes housing stability and improved quality of life
Meet with tenants regularly through outreach, intake discussions, follow-up appointments, and ongoing assessments to identify needs and adjust support plans
Help residents secure and maintain public benefits, stay current with rent obligations, and address barriers that may affect successful tenancy
Partner with property management during unit walkthroughs, habitability reviews, and pest control visits to support safe and stable living conditions
Connect tenants with community-based resources, including healthcare, behavioral health, recovery support, and employment services, and monitor follow-through on referrals
Foster a supportive residential environment by organizing tenant meetings, group activities, and community events in collaboration with colleagues and onsite staff
Respond to urgent tenant situations with calm de-escalation, appropriate intervention, and timely coordination with internal teams or outside providers
Maintain accurate case notes, tenant files, and service documentation while protecting confidentiality and meeting reporting expectations
Assist with site-based administrative activities such as check distribution support, recertification efforts, mandated reporting, and participation in scheduled meetings

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

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