Housing Care Manager Job at 360 Resourcing Solutions (Glasgow)

Registered Care Manager

A well-established and fast-growing home care branch in Swansea is seeking an ex...

Location

United Kingdom , Swansea

Salary:

40000.00 - 42000.00 GBP / Year

Compass Associates

Expiration Date

Until further notice

Requirements

Proven management experience within a regulated environment (care, healthcare, education, housing, etc.)
Knowledge of CIW standards (desirable, but support available)
Level 5 in Leadership for Health & Social Care or willingness to work towards it
A strong commercial focus with experience growing a service
Excellent people management, communication and organisational skills
Ability to thrive under pressure and adapt to rapid growth
Full UK driving licence and access to a vehicle
A passion for delivering safe, person-centred home care

Job Responsibility

Lead the day-to-day running of the home care branch
Hold and maintain CIW registration
Recruit, train and develop a high-performing care team
Drive commercial growth and build new business opportunities
Ensure compliance, quality standards and customer safety
Manage operational KPIs, budgets and performance targets
Build strong relationships with customers, carers, families and professionals
Promote a positive, values-driven team culture

What we offer

Bonus scheme worth up to £10,000
days annual leave (rising with service)
Blue Light Card eligibility (retail & lifestyle discounts)
Employee wellbeing and assistance programmes
Funded qualifications and professional development
Annual salary review and refer-a-friend scheme

Fulltime

Registered Care Manager

A well-established and fast-growing home care branch in Southampton is seeking a...

Location

United Kingdom , Southampton

Salary:

40000.00 - 42000.00 GBP / Year

Compass Associates

Expiration Date

Until further notice

Requirements

Proven management experience within a regulated environment (care, healthcare, education, housing, etc.)
Knowledge of CQC standards (desirable, but support available)
Level 5 in Leadership for Health & Social Care or willingness to work towards it
A strong commercial focus with experience growing a service
Excellent people management, communication and organisational skills
Ability to thrive under pressure and adapt to rapid growth
Full UK driving licence and access to a vehicle
A passion for delivering safe, person-centred home care

Job Responsibility

Lead the day-to-day running of the home care branch
Hold and maintain CQC registration
Recruit, train and develop a high-performing care team
Drive commercial growth and build new business opportunities
Ensure compliance, quality standards and customer safety
Manage operational KPIs, budgets and performance targets
Build strong relationships with customers, carers, families and professionals
Promote a positive, values-driven team culture

What we offer

Bonus scheme worth up to £10,000
days annual leave (rising with service)
Blue Light Card eligibility (retail & lifestyle discounts)
Employee wellbeing and assistance programmes
Funded qualifications and professional development
Annual salary review and refer-a-friend scheme

Fulltime

Part-Time Nanny / House Manager

A respectful and welcoming family in Newport are seeking a capable and confident...

Location

Australia , Newport, NSW

Salary:

40.00 AUD / Hour

Little Lovelies Nanny & Babysitting Agency

Expiration Date

Until further notice

Requirements

Driver’s licence and own car (family car available on occasion if required)
Previous nanny or childcare experience
Childcare qualifications desirable but flexible
Current Working With Children Check
Current First Aid Certificate
Non-smoking

Job Responsibility

School drop-offs, pick-ups, and driving to after-school activities
Homework supervision and support
Occasional cooking for the child
Light household tasks including laundry, making beds, and general tidying
Caring for and spending time with the family’s friendly dog

Parttime

Community Care Wellness Manager

In the home of the Sisters of Mercy the Community Care (CC) Wellness Manager pro...

Location

United States , Rochester

Salary:

Not provided

Sisters of Mercy of the Americas, Inc.

Expiration Date

Until further notice

Requirements

MS, BS or the equivalent in Human Services and Management
Minimum of 5 years Management and Administrative experience
Experience in the field of Gerontology, Memory Care and End of Life Issues
Excellent people skills to promote physical, psychological-social, emotional, and spiritual well-being
Ability to cultivate effective working relationships with a broad range of employees and external contacts
Strong management, organization, and communication skills
Excellent presentation skills with the ability to assess, plan and execute programs
Solid computer skills – Proficient in Accessing the Internet, Microsoft Word, Excel, and Outlook
Ability to maintain composure in stressful situations
Willingness to consider the advice and opinions of others

Job Responsibility

Provides the overall management and delivery of health, wellness, and memory care services for the Sisters of Mercy
Responsible for the 24-hour, 7 day a week delivery, coordination and monitoring of wellness, memory care and ElderONE services
Be available for emergencies and staff concerns
Work collaboratively with CC Wellness Collaborator, CC Wellness Assistant, CC Advocates, CC Activity Coordinator, CC Episodic Case Manager, Pastoral Care, Sister Life Ministers (SLM) and the ElderONE Interdisciplinary Team
Maintain a working knowledge of all policies, procedures, protocols and formulate new ones when necessary
Plan and monitor the CC department budget
Participate in and attend educational programs to maintain current knowledge
Maintain regular communication with the sisters
Ensure the development of therapeutic groups
Communicate and collaborate with the SLM, Mercy Center House Coordinator, Maintenance, Housekeeping, Food Service supervisors/managers

Fulltime

Housing Officer

Our client provides safe, affordable, and quality housing to their residents. Th...

Location

United Kingdom , Livingston

Salary:

15.00 - 18.00 GBP / Hour

Office Angels

Expiration Date

March 31, 2026

Requirements

Ideally experience in housing roles, estate management, repairs, arrears management, and using the UC Landlord Portal
Knowledge of Universal Credit, welfare benefits, housing legislation, and good practice
Excellent communication, organisation, and computer skills
Commitment to equal opportunities and high service standards
Clean driving license and access to a car

Job Responsibility

Housing Management: Liaise with tenants, manage estates, address anti-social behaviour, and conduct inspections
Repairs: Coordinate with Maintenance Supervisors and tenants on repair issues
Arrears Control: Manage arrears, negotiate arrangements, and instigate legal action if necessary
Resident Involvement: Promote the Association's work and attend tenant meetings
Administration: Maintain accurate records and adhere to performance standards

What we offer

Weekly pay for added financial convenience
28 days of paid annual leave based on a weekly accrual
Access to discount vouchers with various high street brands
Eye care vouchers and contribution towards glasses for VDU purposes
Support from our team to aid in finding permanent work and expert interview guidance
Pension scheme options with employer contributions
Statutory Sick Pay in case you find yourself under the weather
Access to our assistance programme offering free, confidential, and independent advice on various issues
Exciting opportunities for career growth within our sister businesses, covering multiple sectors and specialisms

Parttime

Housing Disrepair Fee Earner

A forward-thinking law firm is seeking a motivated and experienced Housing Disre...

Location

United Kingdom , Greater Manchester

Salary:

Not provided

Douglas Scott

Expiration Date

Until further notice

Requirements

Proven experience managing a caseload of housing disrepair claims (pre-litigation essential
litigation experience desirable)
Knowledge of housing disrepair protocol, civil procedure rules (Part 7), and RICS reporting
Excellent written and verbal communication skills, with a client-focused approach
Strong organisational and time management skills with the ability to meet deadlines
IT literate and confident using systems such as MS Office and Proclaim
Ability to work independently and as part of a collaborative team.

Job Responsibility

Handle a caseload of approximately 150 pre-litigation housing disrepair claims from instruction to settlement
Comply with the Housing Disrepair Pre-Action Protocol and internal case management standards
Assess liability, quantify damages (including review of RICS and medical reports), and collate evidence including special damages and medical evidence
Draft and issue court documentation in accordance with Part 7 CPR
Monitor and comply with all key dates including court directions, hearings, and limitation periods
Maintain regular contact with clients, ensuring proactive updates in line with service level agreements
Use Proclaim case management system efficiently and accurately, maintaining full case records and task tracking
Collaborate with internal teams and escalate complex matters to team leaders where required
Demonstrate commercial awareness, strong time management, and decision-making ability
Achieve monthly financial and administrative performance targets.

What we offer

Flexible working schedule with remote options
Performance-related bonus scheme
Supportive leadership and regular team collaboration
Opportunities for professional development
Positive, inclusive work culture.

Fulltime

Housing Support officer

To ensure high-quality lead support is given to each individual with a wide rang...

Location

United Kingdom

Salary:

27050.00 GBP / Year

MYSHON

Expiration Date

Until further notice

Requirements

Home Care: 1 year (required)
Full UK driving licence (required)
Be prepared to travel large distances, the accommodation in questions is based in the following areas – Gloucester, Bristol, Bracknell, Exeter, Exmouth and surrounding areas
Strong communication skills – written, verbal, and listening
Basic IT skills – Outlook, Word, and Excel
Previous experience working with vulnerable adults in supported housing settings
Willingness to undergo an enhanced DBS check

Job Responsibility

Work closely with Care Providers, receive referrals for Specialised Supported Accommodation, complete tenancy sign-ups and provide ongoing intensive housing management tasks
Monitor, identify and promote practice that safeguards individuals and follow the whistle blowing procedure to raise any concerns
Listen and promptly deal with any issues and liaise with the regional housing manager where needed to support with this
Liaise with appropriate external professionals in respect of tenants changing needs
Inspect areas within the properties in order to arrange repairs and decorations and to ensure rooms are ready for new tenants to move in to. This includes promoting safe and clean use of communal areas and private rooms within the property
Ensure relevant health and safety checks are carried out in accordance with the policies and procedures and report any issues
Participate in team meetings, new initiatives and future changes to improve service delivery
Work in a person-centred approach, with individuals at the forefront of what we do
Ensure work practices meet Health & Safety requirements and adhere to the companies Equality and Diversity policy
Respect confidentiality and data protection regulations (GDPR) at all times

What we offer

25 days annual leave plus Bank Holidays
24 hour EAP Scheme
Company pension
Life insurance
Referral programme
Sick pay
Winter Flu Vaccination
Lone worker safety device designed to protect individuals working alone
Free eye tests

Fulltime

Senior Workforce Manager

We are looking for a strategic Senior Workforce Manager - WFM for our Customer O...

Location

Spain , Barcelona

Salary:

Not provided

Yokoy

Expiration Date

Until further notice

Requirements

8+ years of experience with workforce management and customer care operations projects such as improvement of efficiency, quality, costs etc. including experience with outsourced service providers. Ideally from a global BPO environment
Strong understanding of WFM principles and the functionalities of the common WFM tools in the market like IEX, Calabrio, Verint, Amazon connect, Zendesk, Avaya, data suites like Looker, Tableau, etc.
Demonstrated knowledge of customer experience tools and systems including best practices
Strong business acumen with an ability to understand the direction and goals of the business
Strong analytical background - 7 Quality tools, SPC, Hypothesis Testing, Regression Analysis
Strong understanding of forecasting, planning, scheduling and real-time management methodologies
Ability to work independently, anticipate problems and suggest solutions
Ability to communicate effectively, influence and drive change while building rapport and credibility quickly with all levels in the organisation
Fluent written and verbal communication in English

Job Responsibility

Optimize and manage our workforce management framework, including implementation of both short- and long-term forecasting, capacity planning and budget for the global footprint of Customer Care. You will take full ownership of the network on Workforce Management across all the outsources partners
Optimize Planning to execute short- and long term projects, to ensure we are in line with the company growth, Gross Margin, Cost per Booking and Cost to Serve metrics. You will take ownership of all WFM areas
Identify the best billing and operating model for our various lines of businesses to optimise performance and reduce wastage, and to optimize for the seasonality factors and reduce operational effort of the in-house WFM team
Perform quantitative analysis of key process indicators (Demand Drivers, Contact Ratio, CSAT and other metrics) and build business cases to improve Customer Journey and lead comprehensive execution plans for supporting customer experience improvement initiatives. To succeed, you will work with a variety of internal stakeholders, including Marketing & Product
Partner with cross-functional teams to solve problems, ensure productive communication and implementation of processes, and to build a strong operational infrastructure globally
To succeed, you will work closely with our Strategic Finance, Customer Care Operations, Product and external providers to make sure we provide a 7-star experience at optimal cost while accommodating our growth

Fulltime

Housing Care Manager

360 Resourcing Solutions

Location:
United Kingdom , Glasgow

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 01, 2026

Expiration:
March 12, 2026

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