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We are looking for a Billing & Collections Coordinator to oversee the financial management of housing charges at a company in Bowie, Maryland. This role involves ensuring accurate billing, timely payment processing, and effective collection of fees while adhering to institutional financial policies. The coordinator will play an integral role in resolving billing concerns and maintaining financial accuracy. This is a long-term contract position.
Job Responsibility:
Manage the complete billing cycle for housing, including room fees, deposits, ensuring accuracy and timeliness
Collaborate with the Housing team to verify charges based on occupancy changes, room assignments, and contract details
Generate and review billing reports to confirm accuracy before charges are posted
Oversee payment processing, reconcile housing payments, and maintain accurate financial records
Communicate with other departments to ensure proper application of payments and adjustments
Monitor overdue housing accounts, initiate follow-up communications, and assist in establishing payment plans
Implement collection procedures aligned with institutional policies and resolve account discrepancies
Develop clear documentation and FAQs to assist students and Residence Life staff with billing processes
Provide financial reporting support and reconcile weekly housing revenue data
Requirements:
Bachelor’s degree in Business Administration, Finance, Accounting, Higher Education Administration, or a related field
Minimum of 3–5 years of experience in billing, accounts receivable, or finance operations, preferably within higher education
Proficiency in working with student information systems and financial software
Strong analytical and organizational skills with the ability to solve complex problems
Excellent communication skills, both written and verbal, to interact effectively with students and staff
Ability to handle confidential financial information with a high level of discretion
Experience with financial reconciliation and data reporting tools
What we offer:
medical, vision, dental, and life and disability insurance