Housing Billing & Collections Coordinator Job at Robert Half (Bowie)

Guest Services Manager

ABOUT L’ERMITAGE BEVERLY HILLS L’Ermitage Beverly Hills has been a sanctuary of ...

Location

United States , Beverly Hills

Salary:

70000.00 - 80000.00 USD / Year

L'Ermitage Beverly Hills

Expiration Date

Until further notice

Requirements

5+ years of front office/guest service leadership experience, hotel/lodging environment highly preferred
High School diploma/GED
Strong understanding of lodging operations
reservations, appropriate guest service etiquette, etc.
Demonstrates natural leadership qualities with a positive, team-focused attitude
Available and willing to work flexible hours based on business needs including weekdays and weekends
Demonstrates strong communication, organizational, and problem-solving skills
Expresses sincere enthusiasm for the role and passion for guest services
Must know how to prioritize, delegate, and respond in a timely fashion. Able to work under pressure, multi-task, and stay focused while maintaining hospitality
Proficiency in hotel management systems, Microsoft Office Suite and OPERA cloud

Job Responsibility

Maintain positive guest relations at all times
Take full ownership of the guest experience, personally going above and beyond for all guests
Act as point of contact between guests and the organization by promptly answering inquiries, directing phone calls, coordinating travel plans, and working to make sure each guest feels welcomed and taken care of
Oversee the concierge team, booking reservations, making recommendations to internal programs, local attractions, and arranging logistics such as travel
Place order for amenities and coordinate delivery of amenities to designated guest rooms
Anticipate guests’ needs, responding promptly and accommodating requests expediently and courteously. Follow-up with designated hotel personnel to ensure completion of requests
Readily available at all times to deal with problems or guest/staff issues or concerns, using best judgement to resolve outstanding issues empathetically and in the best interest of both the guest and the hotel
Circulates regularly throughout all Front of House areas, maintaining a high profile with guests and staff, while monitoring standards of performance with regard to these areas
Review designated in-house guest list and be familiar with guests’ names and preferences
Ensures that reservations are notated accurately regarding all special requests, concerns, etc.

Fulltime

Accounting Manager

We are looking for an experienced Accounting Manager to lead day-to-day accounti...

Location

United States , High Point

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 7 years of full-cycle accounting experience, preferably within a manufacturing, industrial, or distribution setting
Demonstrated expertise in general ledger management, month-end close, journal entries, and account reconciliation
Experience preparing financial statements and monthly reporting packages for management review
Strong working knowledge of payroll processing, payroll tax compliance, sales tax filings, and commission-related compensation tracking
Proficiency with QuickBooks, business operating systems, and Microsoft Excel, including formulas, lookups, and pivot tables
Ability to manage multiple responsibilities independently while maintaining strong accuracy and meeting deadlines
Clear communication skills and a detail-oriented approach to working with internal teams, vendors, and external advisors

Job Responsibility

Direct core general ledger activities, including posting journal entries, completing account reconciliations, and driving an accurate month-end close process
Produce and review monthly financial reports, ensuring the income statement, balance sheet, and cash flow statement are timely and reliable
Administer in-house payroll and complete related tax reporting in accordance with federal, state, and local requirements
Supervise accounts payable by reviewing vendor invoices, coordinating disbursements, and resolving discrepancies through regular reconciliations
Oversee accounts receivable functions such as order entry, billing, collections support, and customer account maintenance
Handle recurring multi-state sales tax filings and related compliance reporting with a high level of accuracy
Support human resources administration by helping maintain regulatory compliance and coordinating insurance renewals and related documentation
Partner with external accounting professionals during year-end close activities and tax preparation to ensure complete and organized reporting

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Client Services & Collections Manager

Randstad is currently partnering with a prominent Australian commercial services...

Location

Australia , Gold Coast

Salary:

Not provided

Randstad

Expiration Date

July 30, 2026

Requirements

Proven background leading and mentoring teams within a customer service, call center, account management, or hospitality operations environment
Highly comfortable running reports and utilising Microsoft Excel to analyse data, track team performance stats, and guide workflows
Experience working with modern customer ticketing platforms, CRM databases, and electronic billing or payment processing gateways
Outstanding interpersonal and communication skills to navigate escalated client inquiries and manage key stakeholder relationships
A hands-on problem-solver who can transition a team from reactive tasks into a streamlined, high-performing operation
Prior background operating within subscription, retainer, multi-site hospitality, or recurring membership-based business models is highly regarded
Background or basic training in finance, business administration, or commerce is also a plus

Job Responsibility

Manage, mentor, and motivate a diverse team of direct reports across customer service, front-of-house, and accounts functions
implement clear operational metrics to uplift team capability and drive a streamlined, data-driven culture
Utilise internal systems and Microsoft Excel to run reports, evaluate team data, audit workflows, and identify opportunities for operational efficiency
Oversee all accounts receivable, debtor management, and debt recovery operations to hit monthly collections targets and proactively manage outstanding balances
Coordinate member services, reservations, and general inquiry handling, ensuring premium customer service delivery and effective dispute resolution
Manage and resolve high-level customer disputes, managing escalations to external regulatory, legal, or consumer protection bodies while maintaining meticulous documentation
Partner with the executive team to handle compliance tracking, document processes accurately, and manage client financial contract administration

What we offer

Direct budget control over the collections function
Authority to build, lead, mentor, and develop your team
Partner directly with an experienced, collaborative Chief Financial Officer on regulatory compliance, operational strategy, and major commercial decisions
Based in a central Gold Coast location
Supportive and tight-knit team culture focused on professional development, collaboration, and a proactive workplace environment

Fulltime

Guest Services Agent

We are New York's Luxury Lifestyle Icon. To inspire meaningful connections… To c...

Location

United States , New York

Salary:

30.00 - 38.00 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Knowledge of Front Desk Operations with good communication skills
Physical mobility as lifting, walking, bending and moving objects up to 50 lbs
Speaking, writing and reading English is required
Positive attitude and willing to learn is must

Job Responsibility

Check in guest in an efficient and friendly manner, using guest name whenever possible
Assure that guest is assigned type of room requested and the correct rate is charged
Arrange for luggage to be delivered to guest room
Issue correct keys to the guest
Check out guest at end of stay
Ascertain guest satisfaction, collect keys, post late charges and present bill to guest
Settle bill accurately through credit card or cash transaction
Maintain a balanced bank assigned by the hotel
Make change, cash checks, exchange foreign currency
Reconcile all transactions at the close of each shift

What we offer

Access to a robust benefit plan

Fulltime

Resort Assistant Manager

Supervises a given shift at the Front Desk. Directs staff that performs the foll...

Location

United States of America , Maui

Salary:

77600.00 - 86000.00 USD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

Two years previous hotel management experience, preferably in the front office
Requires a working knowledge of the Front Desk and Concierges aspect of Four Seasons services, policies or operations and general knowledge of Housekeeping, the hotel and area
Requires knowledge for the ability to operate computer equipment and the reservations system
The ability to read and speak English
Tuberculosis Clearance
Maui Liquor License

Job Responsibility

Coordinates arrivals, departures and billing requirements with Sales and Catering Department
Blocks rooms for arrivals and ensures any discrepancies are resolved
Reviews daily arrivals to ensure proper handling of Special Attention Guests, Return Guests, and Groups
Assures that all financial and credit procedures are followed
Follows up on credit problems with Front Office Manager and/or Credit Manager
Reviews all paid-outs, rebates, Petty Cash disbursements and Direct Billings
Checks cashiers’ work at end of shift to ensure all transactions are reconciled with proper approvals and endorsements
Takes action in all matters related to the safety, security, satisfaction and wellbeing of hotel guests and employees when senior managers are not available
Responds swiftly and effectively in any hotel emergency or safety situation
Checks guest in and out in an efficient and friendly manner, using guest name whenever possible

What we offer

Competitive salary & wages
Comprehensive benefits package (Including Medical, Dental, Life Insurance, 401(k), Roth, etc)
Paid time off including Vacation, Sick time, Live Well Day, Community Care Day
Excellent Training and Development opportunities
Learning & Development Subsidy
Many career opportunities within the hotel and to other Four Seasons
Employee Travel Program
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meal and Paid Meal Break

Fulltime

Sales and Marketing Executive

Thrive in an environment where care and kindness are at the heart of everything ...

Location

New Zealand , Queenstown

Salary:

Not provided

SOFITEL

Expiration Date

Until further notice

Requirements

Proven experience in digital marketing, preferably in the hospitality or luxury industry
Proficiency in design programs
Strong understanding of SEO, SEM and social media advertising
Proficiency in digital marketing tools such as Google Analytics, Meta Business Suite, Canva, Adobe Creative Suite, WordPress and other content management systems (CMS)
Strong analytical skills to assess digital campaign performance and optimize strategies
Self-motivated, ability to multi-task and work autonomously
Excellent written and verbal communication skills
Strong eye for detail and creativity
Projects professional image at all times through personal presentation/ interpersonal skills
Initiates contacts and establishes rapport easily

Job Responsibility

To strengthen and maintain Sofitel Queenstown’s luxury brand by delivering strategic, high-impact marketing initiatives that reflect our identity, values, and positioning in market
Support in the creation and delivery of quality Marketing activities that effectively convey the brand stories of Sofitel Queenstown Hotel & Spa
Creatively design and deliver Sofitel Queenstown's social media content, as advised by Sales & Marketing Manager, following and enhancing the calendar and utilising reporting functions for performance analysis
Assist in the development and deployment of communications opportunities that leverage hotel stories and embody the Sofitel brand
Assist in the creation and distribution of impactful monthly EDMs and maintain database of contacts and clients
Support in the creation of in-house promotions and advertising opportunities for Hotel outlets
Le Salon Rouge, Left Bank Bistro & Sofitel Spa by L’Occitane collaborating closely with the sales, reservations, and F&B teams to align marketing campaigns with hotel promotions and events
Confidently support content creation as well as removal and enhancement of Hotel marketing material across multiple digital channels, including www.sofitel-queenstown.com
Conduct regular audits of merchandising on external distribution sites/brochures where the hotel is represented i.e. third party websites
Plan and execute paid advertising campaigns (Google Ads, Facebook Ads, Instagram Ads, etc.) to maximise ROI and spend

What we offer

Competitive pay
Daily staff meals
Dry-cleaned uniform and laundry allowance
Anniversary stays with F&B credit
Free gym access
Ski hire during the winter
EAP, well-being and mental health supports
12 weeks paid parental leave
Rainbow inclusive policies and practices
Social activities and community involvement initiatives

Fulltime

Gift Shop Admin Coordinator

As our Gift Shop Admin Coordinator at our St. Francis, Grand Island, NE, you wil...

Location

United States , Grand Island

Salary:

15.67 - 22.14 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

High School GED General Studies
1-3 years Two (2) years of retail gift shop experience to include responsibilities in displaying and excellent customer service

Job Responsibility

Collect the daily receipts in Gift Shop, prepare deposit, maintain ledger and reconcile envelopes to the cash register
Responsible for recording expenses and income into computer excel sheets, monthly gross sales, inputting monthly budget data and providing a daily breakdown of sales to Finance
Oversee Gift Shop cash register and cash bag with daily confirmation of accuracy and needed bills and coins
Work with Gift Shop Supervisor to create and implement a social media and marketing strategy monthly, keeping up with latest trends
Recognize various hospital staff throughout the year and show appreciation for their contribution to overall team at St Francis through creative events, food sampling etc
Process freight by logging it into the Point of Sale system, price tagging, and putting merchandise onto the sales floor
Includes lifting boxes and getting on ladders to merchandise products
Ongoing organization of the back store room and basement to find items quickly
Report to the Gift Shop Supervisor any out of stock & low inventory items that need to be ordered
Work with entire team to prep for Open House events, creating new displays and resetting the entire store

What we offer

medical
prescription drug
dental
vision plans
life insurance
paid time off
tuition reimbursement
retirement plan benefit(s) including 401(k), 403(b), and other defined benefits offerings

Fulltime

Accounting Clerk

We are looking for an Accounting Clerk to join our team in Palo Alto, California...

Location

United States , Palo Alto, California or San Francisco, California

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2–3 years of accounting experience with practical exposure to accounts payable, accounts receivable, or both
Proficiency with QuickBooks Online is required
Experience with Ramp or a comparable expense management tool is preferred
willingness to learn is important
Strong accuracy and attention to detail when handling invoices, payments, and financial data entry
Ability to manage transactional accounting responsibilities in a fast-paced, changing environment
Previous experience supporting both AP and AR functions is highly preferred
Availability to work onsite on a permanent basis in California, with flexibility to travel between nearby company locations if needed

Job Responsibility

Handle day-to-day accounts payable activities, including reviewing invoices, preparing payments, and supporting regular check processing
Oversee accounts receivable tasks by generating customer invoices, monitoring outstanding balances, and following up on collections activity
Record bank deposits promptly and maintain accurate documentation for all incoming funds
Assist with purchasing coordination and expense-related workflows to support smooth financial operations
Process employee expenses and bill payments while ensuring transactions are coded and entered correctly
Perform routine accounting work in QuickBooks Online and help maintain complete, well-organized financial records
Use Ramp or a similar expense platform to track corporate card activity and support expense management needs
Work closely with finance leadership and external accounting partners as selected accounting responsibilities are brought in-house

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

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Housing Billing & Collections Coordinator

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