CrawlJobs Logo

Housing Assistant

United Kingdom, Livingston 13.88 GBP / Hour · Job Posted September 03, 2025
Apply Position
Job Link Share

Job Description

Temporary Customer Care Advisors role for 2-3 months, ideal for someone confident, resilient, and committed to delivering high-quality support to tenants and service users in a fast-paced environment.

Job Responsibility

  • Act as first point of contact for housing-related enquiries via phone, email, and in person
  • Handle difficult calls and sensitive situations with tact, patience, and professionalism
  • Support tenants with housing applications, tenancy issues, and general advice
  • Maintain accurate records and update housing systems
  • Liaise with internal teams and external agencies to resolve issues efficiently
  • Promote a positive and supportive environment for all service users

Requirements

  • Proven experience in a customer service role
  • Strong communication and interpersonal skills
  • Ability to remain calm and solution-focused under pressure
  • Comfortable managing challenging conversations and conflict resolution
  • Excellent organisational skills and attention to detail
  • Proficiency in using IT systems and databases

Nice to have

Experience within housing, social care, or similar sector

What we offer

  • Weekly paid
  • Be part of a supportive and dedicated team
  • Make a real impact in people's lives
  • Inclusive and values-driven workplace

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Housing Assistant

8 matching positions

Campus Housing Assistant

Campus Housing Assistant NJ\n\nLocation: Ramapo College of New Jersey\nProgram: ...
Location
Location
United States , Mahwah, New Jersey
Salary
Salary:
16.00 - 20.00 USD / Hour
mlaworld.com Logo
Move Language Ahead
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Reliable, punctual, and hardworking
  • Comfortable with practical, hands-on campus support duties
  • Able to follow instructions carefully
  • Friendly, professional, and student-focused
  • Able to work as part of a team in a busy summer school environment
  • Flexible with working hours and tasks during peak arrival and departure periods
Job Responsibility
Job Responsibility
  • Assisting with room checks at the start of the program and during student arrivals
  • Supporting with bed making for Group Leaders
  • Helping with bathroom wipe-downs during the program
  • Assisting with bathroom refreshes once per session, as needed
  • Supporting housing preparation during arrivals and breakdown periods
  • Reporting any accommodation concerns, maintenance issues, or student welfare concerns to the Welfare Manager
  • Helping the on-site team maintain a safe, welcoming, and organized residential environment
  • Supporting other campus-based student housing tasks as assigned
What we offer
What we offer
  • Room and board available if required
  • Opportunity to work as part of an international summer program team at Ramapo College of New Jersey
  • Fulltime
Read More
Arrow Right

Assistant Housing Manager

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are de...
Location
Location
United Arab Emirates , Abu Dhabi
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • At least 1 year of supervisory experience
Job Responsibility
Job Responsibility
  • Assist in monitoring/tracking employee relations issues including resolution and follow-up
  • Assist and support management and the leadership team with handling and resolving Human Resources issues
  • Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards
  • Inform Human Resources management of issues related to employee relations
  • Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines
  • Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs
  • Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's)
  • Assist in logistics, administration, and scheduling of annual employee surveys
  • Answer phone calls and record messages
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
  • Fulltime
Read More
Arrow Right

Housing Support Assistant

The ExtraCare Charitable Trust are recruiting for a Housing Support Assistant ba...
Location
Location
United Kingdom , Birmingham
Salary
Salary:
10819.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience of working in ideally a housing-related or support services providing advice & guidance, and excellent customer service
  • Engaging, positive personality
  • Empathetic, friendly, and able to build relationships with residents who will have varying needs
  • Solution-focused with a creative outlook to resolve issues
  • Able to work under pressure calmly and prioritise your work
Job Responsibility
Job Responsibility
  • Showing potential residents around the Village/apartments
  • Helping to settle in residents to their new home
  • Responding to tenancy or lease issues that may arise
  • Ensure that residents’ wellbeing is monitored daily
  • Ensure that residents thrive within a retirement setting
  • You will regularly carry out resident visits and be involved in community meetings
  • Work collaboratively with other teams to ensure resident needs are met
What we offer
What we offer
  • Contributory Pension (up to 9%)
  • Employee Assistance Programme
  • Life Assurance
  • Cycle to work Village
  • 33 days annual leave, including bank holidays pro rata for part-time
  • Option to purchase or sell additional annual leave
  • Free Gym Membership
  • Parttime
Read More
Arrow Right

Supported Housing Catering Assistant

Our mission at Response is to enable people of all ages to live a more fulfilled...
Location
Location
United Kingdom , Littlemore
Salary
Salary:
19191.59 - 20503.38 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • GCSE's in English and Maths (or equivalent)
  • Experience of working within a team
  • Basic Food Hygiene knowledge
  • IT literate with experience using MS Office packages
  • Previous experience working within a service providing meals to residents or in the community
  • Good communication skills, written, verbal and listening
  • Ability to engage with and build appropriate working relationships
  • Ability to act calmly in a professional manner whilst dealing with unpredictable and challenging behaviour
  • Demonstrate respect for difference and diversity
Job Responsibility
Job Responsibility
  • Provide staple meals for residents
  • Work with the support team to engage with residents around their physical health and wellbeing of diet and nutrition
  • Oversee the daily running of the in-house catering provided by Apetito including heating and serving of Apetito meals on a daily basis
  • Oversee the daily preparation of lunch and supper meals including meals not provided by Apetito on a daily basis
  • Ensure the residents have a person-centred approach with regards to their meal choices and that their dietary needs are taken into consideration when planning menus
  • Assist management with the menu planning and ordering process for food deliveries
  • Keep a clean and tidy work environment to comply with food and hygiene safety regulations
  • Support residents who wish to volunteer kitchen duties in accordance with their care plans, risk assessments and food safety guidance
What we offer
What we offer
  • 37 days annual leave pro rata (Inclusive of Bank Holidays)
  • Blue Light card and other discounted shopping
  • Employee Assistant Plan - with access to free counselling
  • Cycle to Work Scheme
  • Enhanced family friendly leave
  • Professional qualification sponsorship and study leave
  • £500 refer a friend bonus scheme
  • Optional health cash care plan with money off prescriptions and treatments
  • Wellbeing hub and mental wellbeing support app – approved by NHS
  • Free flu jabs
  • Parttime
Read More
Arrow Right

Graduate Assistant for Housing Facilities Operations

The Graduate Assistant (GA) for Housing Facilities Operations at Eastern Kentuck...
Location
Location
United States , Richmond
Salary
Salary:
Not provided
eku.edu Logo
Eastern Kentucky University
Expiration Date
July 31, 2026
Flip Icon
Requirements
Requirements
  • Bachelor’s degree required. Must be enrolled into an EKU Graduate School program and maintain a minimum 3.0 GPA
  • Full and unrestricted Driver's License
  • Proficiency in Microsoft Office and ability to learn specialized software (WebTMA, StarRez). Strong administrative, organizational, and time-management skills
  • Ability to work 20 hours per week, including an on-call rotation. Ability to multitask and availability to work evenings and weekends as needed
  • Experience working in a Facilities Services role preferred
  • Experience living and/or working in a residence hall preferred
Job Responsibility
Job Responsibility
  • Facility Operations & Maintenance Management - Work Order Oversight: Monitor and manage the web-based work order system (WebTMA)
  • ensure timely completion, follow-up, and closing of student-generated requests. Facility Inspections: Conduct regular building walks throughout the semester and during summer term to track project progress, cleanliness, and structural safety. Technical Support: Assist with hands-on facility tasks including lock battery replacements and troubleshooting electronic door/fob access issues. Logistics & Inventory: Assist in departmental inventory management, coordinate Student Housing Technicians, and maintain the housing facilities calendar. Data Analysis: Assist leadership in analyzing work order data to identify recurring facility trends and needs. Other Duties as Assigned: Tasks not provided as part of this posting, but related to the scope of work of this position
  • Staff Supervision & Training - Student Staff Leadership: Assist in the recruitment, selection, and training of Student Housing Technicians. Administrative Oversight: Manage student staff schedules, verify/submit timesheets, and coordinate time-off requests. Safety & Onboarding: Facilitate training for new student staff regarding job tasks, utility cart training, and university safety procedures
  • Communication & Liaison Services - Stakeholder Coordination: Serve as a bridge between Residence Hall Coordinators (RHCs), Associate Directors (ADs), and the facilities maintenance team. Resident Notifications: Create and distribute uniform signage for facility outages items
  • update communication templates in StarRez for facilities and technology issues. Crisis Response: Respond to university emergencies and closures, including adverse weather, to ensure facilities remain protected and operational
  • Special Events - Departmental Events: Provide essential logistical support for major housing events, including Fall Move-In, Spring Move-Out, Light Up Your ResLife, HRL End of Year Awards Banque, etc.
  • Parttime
Read More
Arrow Right

Housing & Repairs Assistant

Join a dedicated and community-focused housing organisation based in Inverness, ...
Location
Location
United Kingdom , Inverness
Salary
Salary:
14.77 GBP / Hour
brookstreet.co.uk Logo
Brook-St Hiredonline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent communication and interpersonal skills
  • Strong organisational skills with attention to detail
  • Proficiency in IT, with confidence in navigating CRM systems and other digital tools
  • Ability to work independently, demonstrating initiative while understanding when to seek approval
  • Understanding or willingness to learn about the private letting market and landlord responsibilities
  • Knowledge of GDPR requirements related to personal data handling
  • Valid driving licence and access to a vehicle for property inspections and viewings
Job Responsibility
Job Responsibility
  • Act as the primary contact for tenants reporting repairs and maintenance issues
  • Coordinate with contractors to instruct repairs and follow up on work progress
  • Manage scheduled servicing requirements to ensure properties remain compliant
  • Arrange and conduct property inspections and viewings
  • Maintain effective communication with tenants regarding housing management matters
  • Prepare and manage tenancy documentation
  • Keep CRM system records up to date
  • Assist the Housing Manager in managing rent accounts and other housing management functions
  • Develop marketing materials for housing opportunities
  • Process application forms and respond to enquiries
What we offer
What we offer
  • Travel expenses paid
  • Parttime
Read More
Arrow Right

Senior Housing Support Assistant

ExtraCare Charitable Trust are recruiting for a Senior Housing Support Assistant...
Location
Location
United Kingdom , Bedford
Salary
Salary:
26224.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience of housing management or housing support or transferrable skills from experience of customer service in another sector
  • Excellent communication skills
  • Experience of managing or supervising staff
  • CIH Level 2 Certificate in Housing Practice, or willing to work towards
Job Responsibility
Job Responsibility
  • Carry out regular resident visits and provide advice to residents on maintaining tenancy / lease conditions
  • Provide information, support and advice to residents and help resolve low level neighbour issues
  • Check that residents are safe and that the building and the grounds are secure
  • Ensure that repairs are completed and health & safety checks are carried out
  • Manage Housing Support Assistants and aim to ensure appropriate coverage
  • Establish and maintain good relations with recognised Residents Associations, providing a supporting role to their effective running
  • Help residents understand written correspondence in relation to housing related debts, providing advice and reassurance
  • Adhere to legal and regulatory requirements for our housing and care obligations
What we offer
What we offer
  • 33 Days Annual Leave (FTE) Pro Rata for Part Time
  • Enhanced Maternity & Paternity allowance
  • Enhanced employer pension contribution
  • Eligible for Blue Light Card discounts
  • Attendance Reward
  • Free Life Insurance
  • Buy And Sell Holiday
  • Cycle2work Scheme
  • Employee Assistance Program
  • Free Use of Onsite Gym
  • Fulltime
Read More
Arrow Right

Assistant Associates Housing Lead

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper...
Location
Location
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • At least 1 year of supervisory experience
Job Responsibility
Job Responsibility
  • Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards
  • Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms
  • Assist Housekeeping management in managing daily activities
  • Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry
  • Document and resolve issues with discrepant rooms with the Front Desk
  • Prepare, distribute, and communicate changes in room assignments
  • Communicate issues to next shift
  • Complete required paperwork
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
  • Follow all company and safety and security policies and procedures
  • Fulltime
Read More
Arrow Right