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We have an exciting opportunity available for a Female* Housing Assistant to join our team based in Bristol. You will join us on a full-time, permanent basis, working 37.5 hours per week and be part of our out of hours on call team working on a rota basis. We provide high and medium level supported housing to single homeless women with complex needs aged and 22 and over. This service has been commissioned by Bristol City Council. As our Housing Assistant, you will be working as part of a dedicated housing team, within our supported housing service at Missing Link. You will be responsible for the delivery of a high-quality, housing management service. You will also oversee the housing provided as part of our accommodation-based services.
Job Responsibility:
Providing accommodation and housing related support to women with complex needs living in our high and medium level shared supported accommodation
Ensuring we provide, safe, high standard homes for our service users through overseeing repairs and required health and safety checks, liaising with landlords and contractors
Empowering and informing women to meet the financial responsibilities of their tenancy or licence through the following of organisational rent and arrears procedures
Assuring our rooms are available for new service users when they most need it, by ensuring quick void turnarounds in line with internal deadlines
Working closely with our support service teams to help residents understand and comply with the obligations of their licence or tenancy
Requirements:
Experience working with people with mental health needs, or people with complex and multiple needs desirable (for example, homelessness, alcohol/drug dependency, long term conditions, domestic abuse and sexual violence)
Knowledge and awareness of Health and Safety essential
The ability to maintain hope and optimism for the individual with high expectations for recovery
Manage documentation and time effectively, ensuring up to date and clear record keeping in line with policies and procedures
A current, full driving licence and access to an appropriate vehicle is essential as this role includes travel throughout Bristol
What we offer:
Up to 30 days annual leave (depending on length of service)
3 extra holidays including International Women’s Day
Excellent development and training opportunities
Employer pension contribution (minimum 5% of your gross salary)