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The Housing & Activities Coordinator plays a key role in supporting a vibrant, engaged employee community of approximately 250 team members living and working in a remote, high-volume hospitality environment. This position oversees all aspects of employee housing and seasonal activities programs, contributing directly to staff morale, retention, and community culture. The role requires a balance of administrative organization and hands-on field work—spending time both in the office and out in employee housing areas coordinating move-ins/outs, performing light cleaning tasks, hosting activities, and ensuring the employee experience is safe, welcoming, and fun. This position works often independently and must be comfortable managing multiple priorities, interacting with individuals from diverse cultures and age groups, including over 100 international employees.
Job Responsibility:
Coordinate all aspects of seasonal employee move-in and move-out processes, including room assignments, key distribution, paperwork organization, and tracking occupancy and room changes
Serve as the primary point of contact for housing policies, room changes, concerns, and community standards
Conduct regular housing inspections and collaborate with Maintenance to ensure cleanliness, safety, and timely resolution of issues
Assist with preparing housing units for season opening (light cleaning, organizing supplies, setting up common spaces) and for season close (cleanouts, inventory, room checks)
Maintain accurate housing rosters, logs, and documentation
Develop, coordinate, and facilitate a robust activities and recreation program for employees, including weekly events, wellness activities, excursions, and onsite social opportunities
Promote activities through creative communication channels (flyers, social media, word-of-mouth, community boards)
Manage activity budgets, supplies, and transportation when required
Help cultivate a welcoming and inclusive community environment for a workforce representing a wide range of ages, backgrounds, and over 100 international participants
Work closely with HR to support new hire onboarding as it relates to housing expectations, community rules, and available amenities
Collaborate with the GM, HR, and Maintenance leadership on policies and continuous improvement of the housing and employee engagement programs
Respond to employee questions and concerns promptly with a high level of professionalism, empathy, and discretion
Maintain regular office hours while also spending substantial time in the housing community and at activity locations
Requirements:
Previous experience in hospitality, recreation, student housing, event coordination, HR support, or related fields preferred
Strong interpersonal and communication skills
ability to connect with employees from diverse cultural backgrounds
Highly organized with proven ability to manage multiple tasks independently
Comfortable with hands-on tasks such as light cleaning, event set-up, and housing walkthroughs
Creative problem-solving abilities and a positive, community-focused mindset
Basic proficiency in Microsoft Office or Google Workspace
ability to learn internal systems
Must be able to work a flexible schedule including evenings or weekends for activities
Ability to live and work in a remote environment for the duration of the season
Ability to walk between housing units and activity venues over uneven terrain
Ability to lift up to 25 lbs for housing setup, event supplies, and cleaning tasks
Willingness to work in a variety of weather conditions common to Denali (cold, rain, wind, etc.)