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Houseperson

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Tandem Hospitality Group

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Location:
United States , Atlanta

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

A houseperson maintains the cleanliness and appearance of the hotel, while providing customers with quality service in a timely and friendly manner.

Job Responsibility:

  • Maintain the cleanliness and appearance of the hotel lobby, hallways, public restrooms, and public areas of the hotel.
  • Clean and maintain the appearance of the surrounding areas of the hotel, including the sidewalk, signage, entrance and alleyways.
  • Deep cleaning of assigned areas of the hotel including the shampooing of rooms and public areas, window washing, hotel light fixtures, and guest elevators (including elevator tracks).
  • Clean and maintain the back of the house area.
  • Deliver housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk.
  • Get assignments, keys, pager, and special guest requests from your supervisor at the beginning of your shift.
  • Check and replenish your supplies and cleaning tools.
  • Greet each guest you see with “Good morning” or (afternoon, evening).
  • Quickly respond to guest requests in a timely and friendly matter.
  • Follow procedures for entering and leaving guest rooms.
  • Return lost items found in guest rooms, hallways, or back of the house to the Housekeeping department as a “lost and found” item with the date, where it was found, description of the item, and finders name.
  • Received and sorted all articles by kind, color and degree of soil and inspected all laundry and linens, recording damaged or stained items
  • Monitored and operated computer driven washers and dryers according to recommended capacity and manufacturer guidelines
  • Operated linen feeder, and table linen ironing machines
  • Monitored and controlled supplies, minimized waste and reported all discrepancies to supervisor

Requirements:

  • High school diploma or general education degree (GED)
  • or one to three months related experience and/or training
  • or equivalent combination of education and experience.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to stand
  • walk
  • use hands to finger, handle, or feel objects, tools, or controls
  • reach with hands and arms
  • climb or balance
  • stoop, kneel, crouch, or crawl
  • talk or hear
  • and taste or smell.
  • Ability to regularly lift and/or move up to 10-15 pounds, frequently lift and/or move up to 20-30 pounds, and occasionally lift and/or move more than 35 pounds.
  • Ability to work with cleaning fluids and solvents and operate hand tools, including vacuum cleaners, carpet extractors, have ability to reach 2 feet above your head.

Additional Information:

Job Posted:
March 14, 2026

Work Type:
On-site work
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