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Houseperson

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Fairmont Grand Del Mar

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Location:
Canada , Calgary

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We invite you to join the world of hospitality at Sheraton Suites Calgary Eau Claire as our new Houseperson. The Houseperson plays a key role in supporting the Housekeeping team by maintaining the cleanliness, organization, and readiness of public areas, service spaces, and housekeeping operations. This role ensures that guest and operational areas are well stocked, well maintained, and welcoming, helping deliver an exceptional and seamless guest experience throughout the hotel.

Job Responsibility:

  • Clean and maintain assigned public areas including corridors, elevators, stairwells, and service areas according to established housekeeping standards
  • Ensure all public spaces are tidy, presentable, and welcoming for guests at all times
  • Remove trash, recycling, and used linen from guest floors and service areas and transport to designated collection points
  • Maintain the cleanliness and organization of housekeeping storage rooms, linen rooms, and service corridors
  • Perform periodic deep cleaning tasks such as carpet care, furniture moving, and detail cleaning as assigned
  • Collect, sort, transport, and distribute clean and soiled linens, towels, and uniforms throughout the hotel
  • Ensure housekeeping carts, supply closets, and linen rooms remain stocked and organized to support daily operations
  • Deliver guest amenities and requested items such as extra towels, linens, pillows, cribs, or rollaway beds in a timely manner
  • Assist Suite Attendants by delivering supplies, removing used linen, and preparing rooms for efficient turnover
  • Support housekeeping leadership with special projects, seasonal cleaning, and operational tasks as required
  • Report maintenance concerns, damages, or safety issues promptly to the appropriate department
  • Provide friendly, professional, and responsive service to guests and colleagues
  • Respond promptly and courteously to guest requests and service needs
  • Maintain a positive and helpful attitude when interacting with guests in public areas
  • Support the creation of a clean, comfortable, and welcoming environment throughout the hotel
  • Work closely with Suite Attendants, Housekeeping Supervisors, and other colleagues to ensure operational efficiency
  • Assist colleagues during busy periods to ensure rooms and public areas meet cleanliness standards
  • Participate in departmental meetings, training sessions, and continuous improvement initiatives
  • Contribute to maintaining a positive and respectful workplace culture
  • Follow all hotel policies, departmental procedures, and health & safety protocols
  • Use cleaning equipment, chemicals, and tools safely and according to guidelines
  • Properly store supplies and maintain an organized and safe work environment
  • Identify and report potential hazards or unsafe conditions promptly.

Requirements:

  • Previous housekeeping experience in a hotel or hospitality environment is preferred
  • Strong organizational skills with the ability to prioritize tasks in a fast-paced environment
  • Ability to work independently while maintaining strong teamwork and collaboration
  • Embrace the company brand promise and luxury in your role and in all your interactions
  • Foster an inclusive environment where every individual feels valued and respected
  • Ability to stand and walk for extended periods throughout the shift while performing physically active duties
  • Frequent bending, kneeling, reaching, and twisting while cleaning and organizing service areas
  • Frequent lifting and carrying of linen bags, supplies, and equipment up to 50 lbs, as well as pushing and pulling fully stocked housekeeping carts
  • Physical stamina required to transport linens, move furniture, and assist with housekeeping equipment
  • Occasional use of ladders, stairs, or step stools when accessing elevated areas
  • Must be legally eligible to work in Canada.
What we offer:
  • Complimentary upgrades
  • Extended stays
  • Discounted stays across Fairmont & Raffles properties and Marriott properties
  • Special dining and wellness discounts
  • Added luxuries to enhance your experience
  • Competitive benefit program including medical, dental, vision, retirement savings and an employee and family assistance program.

Additional Information:

Job Posted:
March 22, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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