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The Westin Tempe is looking for a FT - AM - Houseperson to join our amazing Housekeeping Team! A Houseperson takes part in servicing our guests around our beautiful Hotel. This task is to be handled in a friendly, courteous, timely, and professional manner resulting in an extremely high level of guest satisfaction.
Job Responsibility:
Assure cleanliness of guest floor corridors, foyers, stairwells, and public vending areas
Assist Room Attendants in order to maintain Crescent's high standards of quality
Assist Room Attendants with removal of trash and linen from guest rooms during high occupancy turnover
Assist Shampooers with relocation of furniture
Respond to guest questions
Provide guest assistance, directions, and information as requested
Report all suspicious persons or activities and hazardous conditions to the Safety/Security Department
Provide instruction and/or guidance for guest and Team Member safety in fire or other emergency situations
Other duties as assigned, such as assisting Room Attendants when requested
Requirements:
Must have the ability to communicate in English
Self-starting personality with an even disposition
Maintain a professional appearance and manner at all times
Can communicate well with guests
Must be willing to “pitch-in” and help co- workers with their job duties and be a team player
Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time
Lifting may include equipment or furniture weighing up to 100 lbs
Ability to comprehend and follow instructions from supervisor
Knowledge of stain removal and chemical cleaning agents, and operation of different types of equipment
Ability to learn and apply Hazardous Chemical and Performance For Excellence training standards during new hire introductory period
Basic ability to comprehend English language sufficient to understand and communicate information for reasons such as safety and security
What we offer:
Team Member and Family Room Discounts for both Crescent Hotels and Resort and Marriott Hotels
Flexible Schedules
Career Growth & Development
Insurance Benefit Available for both Full Time and Part Time Team Members
401k Plan and Company Match Program
Vacation Pay / Sick Pay – Full Time and Part Time Team Members
Holiday Pay – Full Time Team Members
Amazing Recognition Programs/Giving Back – Community Outreach