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Houseperson

United States, Tempe · Job Posted January 22, 2026
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Job Description

The Westin Tempe is looking for a FT - AM - Houseperson to join our amazing Housekeeping Team! A Houseperson takes part in servicing our guests around our beautiful Hotel. This task is to be handled in a friendly, courteous, timely, and professional manner resulting in an extremely high level of guest satisfaction.

Job Responsibility

  • Assure cleanliness of guest floor corridors, foyers, stairwells, and public vending areas
  • Assist Room Attendants in order to maintain Crescent's high standards of quality
  • Assist Room Attendants with removal of trash and linen from guest rooms during high occupancy turnover
  • Assist Shampooers with relocation of furniture
  • Respond to guest questions
  • Provide guest assistance, directions, and information as requested
  • Report all suspicious persons or activities and hazardous conditions to the Safety/Security Department
  • Provide instruction and/or guidance for guest and Team Member safety in fire or other emergency situations
  • Other duties as assigned, such as assisting Room Attendants when requested

Requirements

  • Must have the ability to communicate in English
  • Self-starting personality with an even disposition
  • Maintain a professional appearance and manner at all times
  • Can communicate well with guests
  • Must be willing to “pitch-in” and help co- workers with their job duties and be a team player
  • Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time
  • Lifting may include equipment or furniture weighing up to 100 lbs
  • Ability to comprehend and follow instructions from supervisor
  • Knowledge of stain removal and chemical cleaning agents, and operation of different types of equipment
  • Ability to learn and apply Hazardous Chemical and Performance For Excellence training standards during new hire introductory period
  • Basic ability to comprehend English language sufficient to understand and communicate information for reasons such as safety and security

What we offer

  • Team Member and Family Room Discounts for both Crescent Hotels and Resort and Marriott Hotels
  • Flexible Schedules
  • Career Growth & Development
  • Insurance Benefit Available for both Full Time and Part Time Team Members
  • 401k Plan and Company Match Program
  • Vacation Pay / Sick Pay – Full Time and Part Time Team Members
  • Holiday Pay – Full Time Team Members
  • Amazing Recognition Programs/Giving Back – Community Outreach
  • Tuition Reimbursement

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