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L’Ermitage Beverly Hills has been a part of the fabric of Beverly Hills since 1975. We embrace the qualities of a warm, welcoming residence with our signature all-suite offering, residentially inspired layouts, unique art collection, top-of-the-line amenities, and service points that feel impossibly (and perfectly) tailored. When you are here, whether as a guest or a team member, you are home. Scope of the Position: The Housekeeping Houseperson provides support and service for the Room Attendants and maintains cleanliness throughout the hotel.
Job Responsibility:
Maintain and execute 5-star Forbes and 5 Diamonds AAA standards
Maintain complete knowledge of and comply with all departmental policies, service procedures and standards, and correct maintenance and use of equipment
Assist Room Attendants with stripping vacant rooms including soiled linen and terry and trash as needed at the discretion of management and/or supervisor
Deliver miscellaneous goods and supplies to guest rooms and deliver linen and supplies to guest floors
Shampoo hallways, rooms, and public areas
Remove dirty linen from guest floors
Remove trash from work areas to the loading dock/dumpster and remove trash and linen from cleaning carts
Clean elevator car and tracks
Sweep and wash floors, vacuum carpet, wash walls, dust furniture and fixtures and clean ashtrays
Make up and deliver roll-a-way beds
Move furniture, supplies, and equipment
Requirements:
The ability to motivate and inspire others to work cooperatively to achieve a designated goal
The ability to maintain confidentiality of guest information and pertinent Hotel data
Flexible schedule - willing and able to work shift duties that may include evenings, nights, weekends, and holidays
Must be able to bend, stoop, squat and stretch to fulfill necessary tasks
Must be able to lift, push, and pull up to 75lbs. on a regular and continuing basis
Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis
Must be able to stand and exert well-paced mobility for up to 8 hours in length
Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity
Education: High school graduate or equivalent education preferred
Experience: 1 to 2 years previous experience in a similar position in a luxury hotel preferred
Grooming: All colleagues must maintain a neat and well-groomed appearance (specific standards will be provided)