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The Houseman plays a vital role in supporting the housekeeping department by maintaining cleanliness and order in public areas and back-of-house spaces. Responsible for assisting Room Attendants and other housekeeping staff, the Houseman ensures that supplies and equipment are readily available, guest areas are clean and well-maintained, and operational efficiency is upheld throughout the hotel. This position requires physical stamina, attention to detail, and a commitment to providing excellent service to guests and team members.
Job Responsibility
Maintain cleanliness and order in public areas including lobbies, corridors, stairwells, elevators, and back-of-house spaces
Assist Room Attendants by delivering clean linens, amenities, and supplies to guest rooms and housekeeping carts
Collect and transport soiled linens, trash, and recyclables from guest rooms and public areas to designated disposal points
Ensure housekeeping equipment and carts are stocked, clean, and well-maintained
Respond promptly and courteously to guest requests related to housekeeping and maintenance
Support the housekeeping team during peak times or special projects to ensure smooth operations
Follow safety and sanitation guidelines to maintain a safe environment for guests and staff
Requirements
Physical stamina and ability to perform tasks involving lifting, bending, walking, and standing for extended periods
Attention to detail and a commitment to maintaining high cleanliness standards
A positive, team-oriented attitude and willingness to assist colleagues as needed
Good communication skills to interact effectively with guests and team members
Reliability and flexibility, including availability to work varied shifts, weekends, and holidays
Prior experience in housekeeping or a similar role is a plus but not required