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Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Houseman

Thailand, Phuket · Job Posted January 16, 2026
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Job Description

Houseman position at Courtyard by Marriott Phuket Chalong Bay Resort. The role involves maintaining guest rooms and public areas, responding to guest requests, and ensuring a clean and safe environment while adhering to company standards and safety protocols.

Job Responsibility

  • Respond promptly to requests from guests and other departments
  • Fill cart with supplies and transport cart to assigned area
  • Enter guest rooms following procedures for gaining access and ensuring vacancy before entering
  • Replace guest amenities and supplies in rooms
  • Replace dirty linens and terry with clean items
  • Make beds and fold terry
  • Clean bathrooms
  • Remove trash, dirty linen, and room service items
  • Check that all appliances are present in the room and in working order
  • Straighten desk items, furniture, and appliances
  • Dust, polish, and remove marks from walls and furnishings
  • Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway)
  • Follow all company and safety and security policies and procedures
  • Report any maintenance problems, safety hazards, accidents, or injuries
  • Complete safety training and certifications
  • Properly store flammable materials
  • Ensure uniform and personal appearance are clean and professional
  • Maintain confidentiality of proprietary information
  • Welcome and acknowledge all guests according to company standards
  • Anticipate and address guests’ service needs
  • Assist individuals with disabilities
  • Thank guests with genuine appreciation
  • Speak with others using clear and professional language
  • Support team to reach common goals
  • Ensure adherence to quality expectations and standards
  • Perform other reasonable job duties as requested by Supervisors

Requirements

  • No high school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • No license or certification required
  • Ability to move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance
  • Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Ability to stand, sit, kneel, or walk for an extended period across an entire work shift
  • Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
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