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The Houseman role at JW Marriott Hotel & Suites Saigon includes responsibilities such as reporting room statuses, handling cleanliness inspections, assisting in managing housekeeping staff, and adhering to safety and company policies. This position offers an opportunity to be part of Marriott’s legacy of exceptional hospitality.
Job Responsibility:
Enter status of rooms cleaned
complete checklists to report cleanliness and condition of each assigned area
complete required Housekeeping paperwork
identify room assignments and type of cleaning required for each room
inspect guest rooms after being cleaned by Housekeeper
respond promptly to requests from guests and other departments
assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
serve as a role model
report maintenance problems, safety hazards, accidents, or injuries
ensure uniform and personal appearance are clean and professional
welcome and acknowledge guests according to company standards
anticipate and address guests’ service needs
assist individuals with disabilities
thank guests with genuine appreciation
move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance
push and pull loaded housekeeping carts over sloping and uneven surfaces
perform other reasonable job duties as requested by Supervisors
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