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As a Team Member Housekeeping, you will play a key role in ensuring that our guests experience a clean, comfortable, and welcoming environment. Responsibilities include cleaning and maintaining guest rooms, common areas, and bathrooms to high standards, including making beds, dusting, vacuuming, and replenishing supplies. The role is physically demanding, requiring you to be on your feet for long periods, lifting, bending, and performing repetitive tasks. You'll work in a supportive and collaborative team within a fast-paced and lively environment, where communication and teamwork are essential. Flexibility is important as the workload may vary based on guest check-ins and check-outs, but you'll always contribute to creating a welcoming atmosphere for international guests. This is a great opportunity to develop your skills in hospitality while being part of a dynamic team.
Job Responsibility:
Room Cleaning: Thoroughly clean and sanitize guest rooms, including making beds, changing linens, dusting, vacuuming, and cleaning bathrooms
Common Area Maintenance: Regularly clean and maintain common areas like lobbies, hallways, kitchens, and lounges to ensure a tidy and welcoming environment
Supply Management: Restock guest amenities, towels, and toiletries as needed and ensure all supplies are well-organized
Laundry Duties: Manage laundry tasks, including washing, drying, folding, and distributing clean linens and towels
Waste Disposal: Empty trash cans and dispose of waste properly throughout the facility
Report Maintenance Issues: Identify and report maintenance issues or damages in rooms or common areas for prompt repairs
Guest Interaction: Provide friendly, professional service, responding to guest requests or concerns in a timely manner
Follow Safety Procedures: Adhere to safety and health protocols to ensure a safe and clean environment for both staff and guests
Time Management: Efficiently complete all tasks within scheduled hours while maintaining high cleanliness standards
Team Collaboration: Work closely with housekeeping team members and other departments to ensure smooth operations and a positive work environment
Requirements:
Conversational in English
Strong attention to detail and a solid work ethic
Excellent time management and organizational skills
Friendly and professional attitude with openness to change
Ability to work independently and within a team
What we offer:
50% off food and drink in all of our bars
50% off St Christopher's Inns accommodation in Europe and partner properties worldwide
Industry-recognized training with certificates upon completion
Regular incentives and trips away
Employee of the Month, Quarter, and Year awards with cash rewards
Free mental health support, counseling, and care
Access to our award-winning company development scheme