Housekeeping Job at Marriott Bonvoy (Lake Tahoe)

Job Description

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the 'Gold Standards' of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Responsibility

Use checklists to maintain cleanliness and condition of all common area spaces and meet designated standards
Identify and report preventative or other maintenance issues in all common areas
Request preventative maintenance or non-urgent repairs using appropriate method
Contact the Residences office directly for urgent repairs
Clean, maintain, and store cleaning equipment
Document and report outstanding issues
Complete required Housekeeping paperwork
Respond promptly to requests from the Residences Management office
Serve as a departmental role model or mentor
Follow up to confirm employee compliance with company standards and policies and external regulations
Follow all company and safety and security policies and procedures
Report any maintenance problems, safety hazards, accidents, or injuries
Complete safety training and certifications
Properly store flammable materials
Ensure uniform and personal appearances are clean and professional
Maintain confidentiality of proprietary information
Protect company assets
Welcome and acknowledge all Residence owners according to company standards
Anticipate and address Residence owners’ service needs
Assist individuals with disabilities
Thank guests with genuine appreciation
Develop and maintain positive working relationships with others
Support team to reach common goals
Listen and respond appropriately to the concerns of other employees
Speak with others using clear and professional language

Requirements

Use checklists to maintain cleanliness and condition of all common area spaces and meet designated standards
Identify and report preventative or other maintenance issues in all common areas
Request preventative maintenance or non-urgent repairs using appropriate method
Contact the Residences office directly for urgent repairs
Clean, maintain, and store cleaning equipment
Document and report outstanding issues
Complete required Housekeeping paperwork
Respond promptly to requests from the Residences Management office
Serve as a departmental role model or mentor
Follow up to confirm employee compliance with company standards and policies and external regulations
Follow all company and safety and security policies and procedures
Report any maintenance problems, safety hazards, accidents, or injuries
Complete safety training and certifications
Properly store flammable materials
Ensure uniform and personal appearances are clean and professional
Maintain confidentiality of proprietary information
Protect company assets
Welcome and acknowledge all Residence owners according to company standards
Anticipate and address Residence owners’ service needs
Assist individuals with disabilities
Thank guests with genuine appreciation
Develop and maintain positive working relationships with others
Support team to reach common goals
Listen and respond appropriately to the concerns of other employees
Speak with others using clear and professional language
Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance
Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Stand, sit, kneel, or walk for an extended period across an entire work shift
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
Enter and locate work-related information using computers and/or point of sale systems
Visually verify and interpret written documents
Perform other reasonable job duties as requested by Supervisors

Nice to have

Open Availability
Weekend Availability
Previous Cleaning Experience

Marriott Bonvoy - All Job Offers

Select Country

Housekeeping

Job Description

Job Responsibility

Requirements

Nice to have

Looking for more opportunities?

Housekeeping

Housekeeping

Housekeeping

Housekeeping

Housekeeping

Housekeeping

Housekeeping

Housekeeping

Housekeeping

Our AI answers in your language