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The Turndown Attendant is an integral part of the housekeeping team and is responsible for maintaining a comfortable environment in the guest rooms by cleaning and refreshing the room and preparing the room for the guest to sleep in. A great eye for detail, a high sense of quality and integrity, and a passion for great service will make a successful candidate.
Job Responsibility:
Cleans guestrooms as assigned by management and in accordance with hotel standards
Inspects all rooms (vacant or occupied), checking the standard of cleanliness, missing guest amenities and/or supplies
Is given a set number of occupied rooms to clean during a shift
Removes used towels and replaces them with clean ones from the Linen Closet
Wipes down any wet services in the bathroom
Folds any clothing left in the room and places it in an appropriate spot
Removes Room Service trays, dishes, and carts to service landings
Closes drapes, reduces lighting, turn music on softly and prepares bed
Restocks used amenities such as shampoo, lotions, cotton balls, stationery, and pens
Prepares unoccupied rooms for turndown for arriving guests
Is proficient in the safe handling of all relevant equipment and machinery, reports defects and accidents to management immediately
Responsible for reporting to the manager the rooms, which do not require service, or which have Privacy signs in assigned area
To carry out any other cleaning duties as specified by your manager
Requirements:
Minimum 1+ year previous experience required in related position
in a luxury hotel setting preferred
Knowledge and the ability to operate cleaning equipment
High level of attention to detail
Ability to understand and working knowledge of English required
this job requires applicants to have current work authorization in the United States
What we offer:
Winter Season Lifestyle Benefit
Merchant Pass Available
401k participation with company matching program
Competitive Benefits: Medical, Dental and Life Insurance
Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide