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We’re looking for a caring, organised and detail-driven Housekeeping Team Leader to sit at the heart of our housekeeping operation. In this hands-on role, you’ll support and guide the housekeeping team to deliver beautifully prepared bedrooms that exceed guest expectations. You’ll coordinate daily workloads across both hotels, check rooms to ensure exceptional standards, and work closely with senior housekeeping leaders and other departments to ensure a smooth guest journey. Flexibility is essential, as the role includes weekends and bank holidays.
Job Responsibility:
Organising daily work tasks, including room allocations across both hotels
Checking guest bedrooms after cleaning to ensure standards are consistently met
Ensuring rooms are released within required timelines, supporting room attendants where needed
Reporting maintenance issues through the correct processes
Covering room attendant duties when required
Supporting the porters and laundry team with daily operations
Understanding and using the room booking system effectively
Communicating clearly with senior housekeeping managers
Relaying relevant information to other departments
Requirements:
Previous experience in a similar housekeeping or team leader role
Experience within a hotel or hospitality environment
Good understanding of high cleanliness and presentation standards
Exceptional attention to detail
Strong organisation and time management
Clear written and spoken English
Ability to lead, support and motivate a team
Confident working independently and as part of a team
Effective communication and collaboration
Reliability and flexibility
What we offer:
Share of hotel tips
A people-centric working environment
Learning and internal career progression opportunities
28 days holiday per year (29 after 1 year)
Long service scheme – enjoy a free stay at Bedruthan after your first year
40% off food and drinks, plus discounts across hotel services