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Housekeeping Team Leader

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United States , Miami Beach

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Housekeeping Team Leader position at AC Hotel Miami Beach, responsible for overseeing room cleaning operations, ensuring quality standards, and assisting with team management while providing excellent guest service in a detail-oriented hotel environment.

Job Responsibility:

  • Enter status of rooms cleaned
  • Complete checklists to report cleanliness and condition of each assigned area
  • Complete required Housekeeping paperwork
  • Identify room assignments and type of cleaning required for each room
  • Inspect guest rooms after being cleaned by Housekeeper
  • Respond promptly to requests from guests and other departments
  • Enter guest rooms following procedures for gaining access and ensuring vacancy before entering
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
  • Serve as a role model
  • Follow all company and safety and security policies and procedures
  • Report any maintenance problems, safety hazards, accidents, or injuries
  • Complete safety training and certifications
  • Properly store flammable materials
  • Ensure uniform and personal appearance are clean and professional
  • Maintain confidentiality of proprietary information
  • Protect company assets
  • Welcome and acknowledge all guests according to company standards
  • Anticipate and address guests' service needs
  • Assist individuals with disabilities
  • Thank guests with genuine appreciation
  • Ensure adherence to quality expectations and standards
  • Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings
  • Develop and maintain positive working relationships with others
  • Support team to reach common goals
  • Listen and respond appropriately to the concerns of other employees
  • Speak with others using clear and professional language
  • Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance
  • Perform other reasonable job duties as requested by Supervisors

Requirements:

  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Stand, sit, kneel, or walk for an extended period across an entire work shift
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
  • Enter and locate work-related information using computers and/or point of sale systems
  • Visually verify and interpret written documents

Nice to have:

  • Attention to detail
  • Global mindset
  • Passion for detail
  • Natural curiosity to learn and try new things
  • Staying current with trends in art, technology, or design
  • Eager to share knowledge with guests and others
  • Looking to delight others
  • Always asking how to improve the service experience
What we offer:
  • Equal opportunity employer
  • Valued and celebrated unique backgrounds
  • Rich blend of culture, talent, and experiences
  • Non-discrimination policy
  • Global portfolio of brands with Marriott International

Additional Information:

Job Posted:
November 29, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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