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Housekeeping Supervisor

Australia, Caloundra · Job Posted April 24, 2026
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Job Description

As the Housekeeping Supervisor, you will be responsible for ensuring a high standard of service and cleanliness is maintained at all times.

Job Responsibility

  • Ensure a high standard of service and cleanliness is maintained at all times
  • Clean hotel rooms to include sleeping quarters, kitchens, bathrooms and living rooms while maintaining housekeeping detail standards
  • Delegate workload to ensure rooms are refreshed in a timely manner
  • Control stock and report discrepancies to the Executive Housekeeper
  • Quality check rooms and liaise with Front Office to release for occupancy
  • Plan and implement weekly rosters in consultation with Housekeeping Manager
  • Observe precautions required to protect resort guests and guest property
  • Respond appropriately to guest enquiries and concerns to ensure total guest satisfaction, handle guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiry or concern to management

Requirements

  • Previous experience within a similar hotel position
  • A sound understanding of Workplace Health and Safety, including safe chemical handling
  • Strong communication skills
  • An ability to work well independently and in a team environment
  • Have the ability to recognize and solve problems in the workplace
  • Ability to work a flexible schedule, including nights, weekends, public and school holidays

What we offer

  • Professional development funding
  • Discounted hotel stays across Australia, Fiji, New Zealand
  • Subsidised private health cover

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