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As the Housekeeping Supervisor, you will be responsible for ensuring a high standard of service and cleanliness is maintained at all times.
Job Responsibility:
Ensure a high standard of service and cleanliness is maintained at all times
Clean hotel rooms to include sleeping quarters, kitchens, bathrooms and living rooms while maintaining housekeeping detail standards
Delegate workload to ensure rooms are refreshed in a timely manner
Control stock and report discrepancies to the Executive Housekeeper
Quality check rooms and liaise with Front Office to release for occupancy
Plan and implement weekly rosters in consultation with Housekeeping Manager
Observe precautions required to protect resort guests and guest property
Respond appropriately to guest enquiries and concerns to ensure total guest satisfaction, handle guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiry or concern to management
Requirements:
Previous experience within a similar hotel position
A sound understanding of Workplace Health and Safety, including safe chemical handling
Strong communication skills
An ability to work well independently and in a team environment
Have the ability to recognize and solve problems in the workplace
Ability to work a flexible schedule, including nights, weekends, public and school holidays
What we offer:
Professional development funding
Discounted hotel stays across Australia, Fiji, New Zealand