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Housekeeping Supervisor position at Aruba Marriott Resort & Stellaris Casino responsible for inspecting guest areas, managing room status, coordinating with other departments, and supervising housekeeping staff while ensuring quality standards and guest satisfaction.
Job Responsibility:
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards
Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms
Assist Housekeeping management in managing daily activities
Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry
Document and resolve issues with discrepant rooms with the Front Desk
Prepare, distribute, and communicate changes in room assignments
Communicate issues to next shift
Complete required paperwork
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
Follow all company and safety and security policies and procedures
Report any maintenance problems, safety hazards, accidents, or injuries
Complete safety training and certifications
Requirements:
High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience
Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Stand, sit, kneel, or walk for an extended period across an entire work shift
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
Enter and locate work-related information using computers and/or point of sale systems
Read and visually verify information in a variety of formats
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