Housekeeping Supervisor Job at DoubleTree by Hilton Orlando at SeaWorld (Itasca)

Housekeeping Supervisor

DoubleTree by Hilton Orlando at SeaWorld

Location:
United States , Itasca

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

23.00 USD / Hour

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Job Description:

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are looking for our next great team member to join us on our housekeeping team.

Job Responsibility:

Supervise the housekeeping staff, providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency
Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house
ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction
Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation
Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses
Respond to guest requests, concerns and problems to ensure guest satisfaction
Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction
Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets
Comply with attendance rules and be available to work on a regular basis
Monitor and manage inventories of cleaning supplies, linens, and guest amenities
Coordinate with management to order supplies as needed
Prepare and generate operational reports to support housekeeping department coordination
Perform any other job-related duties as assigned

Requirements:

English communication skills required
Spanish preferred
Self-starter with a professional, even-tempered demeanor
Strong guest communication skills
Knowledge of cleaning chemicals and equipment operation
Team-oriented and willing to assist coworkers
Capable of lifting, carrying, and moving materials weighing up to 100 pounds
Ability to move throughout the building to support staff as needed
Ability to use computer software and Microsoft Office functions
2+ years of previous housekeeping or hospitality experience is preferred
Strong leadership, communication, and organizational skills
Ability to work in a fast-paced environment and lead by example
Physical ability to lift, push, pull, and stand for extended periods
Availability to work evenings, weekends, and holidays is required

Nice to have:

Spanish preferred
2+ years of previous housekeeping or hospitality experience is preferred
Leader: Inspires teammates to follow them
Team Player: Works well as a member of a group
Enthusiastic: Shows intense and eager enjoyment and interest
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity
Peer Recognition: Inspired to perform well by the praise of coworkers
Goal Completion: Inspired to perform well by the completion of tasks
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

What we offer:

Highly competitive wages
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Discounts with our Crescent managed properties in North America for you & your family members
health & wellness programs
best in class learning and development
travel discounts

Additional Information:

Job Posted:
January 25, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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