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We’re looking for a Local Supplier Lead to join our Weymouth team. You’ll manage properties, support housekeepers, liaise with owners, and make sure every guest has a flawless stay. During busy times, you’ll also jump in with the Managed Service Team to keep everything running smoothly.
Job Responsibility:
Build and maintain strong relationships with cleaners, suppliers, and property owners
Recruit, train, and manage self-employed housekeepers and maintenance contractors
Ensure properties are cleaned and maintained to standard, conducting visits as needed
Support the Property Services HUB and assist with cleaning or maintenance when required
Monitor performance, provide feedback, and act on NPS results for continuous improvement
Participate in the out-of-hours emergency callout rota as needed
Requirements:
Full UK driving licence
Strong customer service skills
Basic property maintenance/DIY knowledge
Excellent negotiation, problem-solving, and organisational skills
Contractor management experience and ability to build strong relationships
IT literate – confident with MS Office and internal databases
Nice to have:
Holiday let or hospitality experience
Knowledge of the local area well
Experience seeing work orders through from start to finish
What we offer:
Performance bonus – up to 5% of salary
33 days holiday (including bank hols) + extra days with long service